Nathan
August 29, 2026
Today while at work I was falsely accused of trespassing on this location after hours by Tracy and Andrew, after denying their accusations, Andrew became very defensive and stated he was sure it was me because he saw the footage. Alright whatever I’ll head there and we can watch the footage together. When I arrived I was met by Tracy in the office who was “going to lunch” and “meant to call me back” after they realized it wasn’t me whatsoever and accused the wrong person. I then have to deal with Tracy being her typical self (rude as can be) and get a half apology from her, I don’t need an apology I need you to be sure of what you’re accusing people of. Then Tracy decides to start yelling at me telling me to “MOVE OUT THEN” after i told her I don’t need want her apology. I wouldn’t recommend this place to anybody at all, Tracy is a terrible manager and is the worst thing to happen to this location. Multi YEAR customer at this location being treated like this is terrible.
We are disappointed to hear about your experience at our location, Nathan. Please feel free to reach out to us at (801) 447-1095 to discuss this matter further.
Extra Space Storage (8/31/2026)
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