Chesapeake self storage at 659 Woodlake Dr
- Current Customer: (757) 570-9165
- New Customer: (757) 366-0055
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Other Storage Available
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1583
Directions
Intersections/Landmarks
Woodlake Dr and Greenbriar Pkwy
Directions from the North
Drive south on Dunbarton Dr. Continue onto Greenbriar Pkwy. Turn right onto Woodlake Dr. Our facility will be on your left.
Directions from the South
Drive north on Greenbriar Pkwy. Turn left onto Woodlake Dr. Our facility will be on your left.
Directions from the East
Drive west on I-64 E. Take Exit 289A. Turn right onto Greenbrier Pkwy. Turn left onto Woodlake Dr. Our facility will be on the left
Directions from the West
Drive east on I-64. Take Exit 289A. Turn right onto Greenbrier Pkwy. Turn left onto Woodlake Dr. Our facility will be on the left.
Frequently Asked Questions at 659 Woodlake Dr
Are storage units climate controlled at 659 Woodlake Dr?
What is the largest storage unit I can rent at 659 Woodlake Dr?
Can you run a business out of a storage unit at 659 Woodlake Dr?
Does the storage facility on Woodlake Dr have short term self storage available?
How far in advance do I need to reserve a storage unit at 659 Woodlake Dr?
Size Disclaimer
*Excludes administrative and insurance fees
Recent Customer Reviews About This Facility
June 22, 2022
wajahat s.
Posted On Google
Site Customer service person/manager was thorough and outstanding. I also called the main number and got helpful information. I was shown the storage before renting, and pricing was explained. New main gate is welcome improvement. Checking out was easy. Pleasant experience overall.
Response from Extra Space Storage (1/9/2022)
We are thrilled you had a positive experience with Extra Space! Our team really appreciates your feedback on the main door being out of order we will forward your concern to our District team to get the issue resolved as soon as possible.
June 10, 2022
Jackie G.
Posted On Google
Personell were amazing!!! Best and easiest storage option!
Response from Extra Space Storage (6/11/2022)
Hi, Jackie ! Thanks for the positive review, it means a lot to our team. Please call (757) 366-0055 if you have any questions about your rental.
June 8, 2022
Bobbi D.
Posted On Google
Super friendly, reliable and easy
Response from Extra Space Storage (6/8/2022)
We know you have many options for storing your belongings and are committed to being the friendlies, reliable, and easy storage solution in your neighborhood. Thanks for being a loyal customer, Bobbi! Please stop by the office or give us a call at 888-STORAGE.
June 7, 2022
Peter G.
Posted On Google
Miss Olivia and Miss Yasmin are very helpful and go above and beyond to help.
Response from Extra Space Storage (6/8/2022)
Thank you for the great rating, Peter. We're happy to hear Olivia and Yasmin were helpful and able to go above and beyond to meet your storage needs! Our team is here to serve you, so give us a call at (757) 366-0055 if you need any future assistance.
June 3, 2022
Michelle B.
Posted On Google
After having a disaster situation with a different storage facility we stumbled across this place that allowed us to book our unit online. Unfortunately our code didn't work to get into the gate the first time but they do have a 24-hour kiosk where we were able to speak to a representative who gave us a one-time code for the time being. Thankfully that's all that was needed at the time and it was close to access ending hours. The following day the manager did call us and informed us that our code did work and we informed her that we moved into the wrong unit and she was more than glad to simply transfer our unit rather than have us transfer our belongings. The facility is very clean, well lit and has security measures in place as well as a living on site manager. So far we've been pleased with our experience and are completely satisfied with Extra Space storage handling our storage needs.
Response from Extra Space Storage (6/4/2022)
Thanks so much for the kind words, Michelle! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 2, 2022
Stephanie P.
Posted On Google
We have used Extra Space Storage before a few years ago and had an amazing experience! However this go round was a little different. Over the last few weeks I had been working with Jack who told me he was a manager. He was really helpful and understanding of our situation. I had informed him that we were a little bias with Extra Space and had even sent some of out friends there because of our amazing experience in the past. He kept me updated on price, promotions and availability each time I called in. We finally decided to go ahead and rent a unit and we went in and met with Olivia she pulled up our reservation and quoted us a deposit price 3x the amount that Jack told us we would pay. He had added insurance to our unit without telling us and did not go over the amount it would cover or additional cost. After that she went over the monthly cost and it also differed in the amount we were quoted by Jack. Being blindsided by price differences like these it kind of puts the customer between a rock and a hard place especially during a move when every penny counts. Honesty is ALWAYS the best policy. As someone who has rented with you before this puts a bitter taste in my mouth about the company. It was not the experience we were expecting. Price jumps like that can keep someone from doing business with you, simply because they were not informed. Its unfair to lead someone into thinking the price would be cheaper and adding on additional things on the back end. I do realize that Jack said he was a manager but I would hope that all management could get on the same page with explaining pricing to customers and not leaving things out just to "seal the deal" I appreciate Olivia's honesty and her patience with us as we worked out the details.
May 28, 2022
MZ J.
Posted On Google
Needed help and never been in a bind like this before. They made the experience easy and affordable for my situation. Recommend this company for your storage needs
Response from Extra Space Storage (5/29/2022)
Hi Mz, thank you for recommending us. We're glad our team made the experience easy and affordable for your situation. Don't hesitate to reach out to us at 888-storage if you need anything!?
May 16, 2022
Yvette Y.
Posted On Google
I had a great experience securing a storage unit with Extra Space Storage. Olivia was fantastic--she offered me options to consider, was very knowledgeable, provided excellent customer, and thoroughly answered all of my questions. Thank you, Olivia and Extra Storage!
Response from Extra Space Storage (5/17/2022)
Thanks for the awesome review, Yvette! We work hard to meet the expectations of our customers, and we're happy to hear Olivia was able to help you with your storage needs. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
May 14, 2022
Matthew B.
Posted On Google
Manager Olivia is very resourceful! immediate response to fix damages in my storage unit, cleaned out a rat too when found. Very helpful staff!
Response from Extra Space Storage (5/15/2022)
Hi Matthew, thank you for your review. We're glad Olivia is very resourceful! Please stop by the office or give us a call at 888-STORAGE or stop by the office.
May 13, 2022
Jennifer H.
Posted On Google
So I rented a unit online and when I came out to put my stuff in my unit, there wasn't a lock in the unit provided. I was told on the phone there would be one. I called the number provided and a manager came (after hours) within minutes to hand me a lock. It was raining and just nasty outside and they still came out to help me. Thank you and I really appreciate the help. I will be using this company in the future for sure.
Response from Extra Space Storage (5/13/2022)
Hi Jennifer, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
May 6, 2022
shyne o.
Posted On Google
Great Customer service and a smooth quick process!
Response from Extra Space Storage (5/6/2022)
Shyne, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?
May 5, 2022
Queen J.
Posted On Google
Jack & Olivia was great!! They walked us through everything. The best rate in town for students.
Response from Extra Space Storage (5/6/2022)
Thanks for the positive review, Queen! We are glad you had a great experience with Jack and Olivia. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
April 23, 2022
M J.
Posted On Google
This Extra Space Storage is where the construction company I work for stores our material. Been there for at least 10 years. Never had a problem or break in.
Response from Extra Space Storage (4/24/2022)
Thank you for being a loyal customer, M J! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 18, 2022
Felecia K.
Posted On Google
Clean and I feel my things are secure
Response from Extra Space Storage (4/19/2022)
Thanks for the positive review, Felecia! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 30, 2022
High P.
Posted On Google
Yasmine is the best!!! Great service and knowledgeable. Definitely recommend for anyone looking for great storage space.
Response from Extra Space Storage (3/30/2022)
Hi High, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Yasmine! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 25, 2022
Cherita W.
Posted On Google
Olivia and Yasmine are so awesome to work with. I truly appreciate their excellent customer service and superior assistance.
Response from Extra Space Storage (3/25/2022)
Thanks for taking the time to leave us a review, Cherita! We are so glad Olivia and Yasmine could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
March 25, 2022
Tony R.
Posted On Google
great service I like Mama but I don't care I don't I don't need my phone for everything
Response from Extra Space Storage (3/25/2022)
Hi Tony!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 366-0055 or stop by the facility!
March 4, 2022
OJ Z.
Posted On Google
Staff was awesome. Very bubbly
Response from Extra Space Storage (3/4/2022)
Hi, Oj ! Thanks for the positive review, it means a lot to our team. Please call (757) 366-0055 if you have any questions about your rental.
February 3, 2022
chase b.
Posted On Google
Quick and easy and reasonably priced. Staff was also very friendly.
Response from Extra Space Storage (2/3/2022)
Thank you for the excellent rating, Chase! We're happy we were able to provide a smooth rental experience. We are so glad you are satisfied with your rental rate! We're glad our team was also very friendly. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
February 3, 2022
Eunice L.
Posted On Google
Taken aback with the office closed and interacting with a kiosk and not a one on one conversation with a person. But I still talked to the office personell and all went well. Thank you for your services.
Response from Extra Space Storage (2/3/2022)
Thank you so much for your kind words, Eunice. We really appreciate you taking the time to share your experience with us. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.