Customer service was amazing. I would recommend to anyone.

Super super helpful!! The woman i spoke with was actually able to help personalize my unit just for my needs. Definitely recommend

Great service provided by Claire. Quick and easy transaction and access. Thank you!!

The move in was easy. We have 2 units and paying for both of them, one after the other, is a bit difficult. I was grateful for being worked with on the late fee due to system error. The reason for a 2 star rating is due to having our access hours restricted to office hours. Being told that per their policy we're restricted to office hours due to leaving late. I've read through the rental agreement and all other paperwork and nowhere does it state anything about restricting access hours for any reason other than non payment. If this is your policy, paperwork should be updated to state this. On top of this our first 3 months were decently priced. But after that, our rent went up almost $100. Looking at their prices they have right now for the same size or even at their other locations, we're paying so much more. We don't believe that's right nor fair. We're actively looking for a different storage facility. **Update** This update is about our access hours being restricted. Yes, our hours were restricted and after talking with the on-site manager, she ended up having us restricted for 2 months and we had to earn it back. Normally they don't allow you to earn access hours back. We were very appreciative to have this extended to us. This is why I gave them 3 stars.

Very friendly and super helpful. Great experience.

Clean and convenient. Friendly and helpful staff.

Extra Space Storage on Lyons in Spokane was great to work with. Easy move in and easy move out. Open during convenient times, and Claire was so nice when I needed to extend. Strongly recommend!

Service was awesome lost my keys and she cut the lock off right away and gave me a new lock. If you need to store your stuff please store it here you won't regret it.thanks again for the awesome service.

Excellent, very efficient and knowledgeable staff who are always willing to do what it takes to help with any situation. They come up with the perfect solution. Facility is keep extremely clean.

I rented my unit online which was very easy. However as easy as it was I still made a huge mistake. They caught it right away and called to fix it. All of the folks at extra space storage are very professional honest folks and the prices are fair. I recommend them to anyone needing a unit to go there first.