Can Someone Other Than Me Have Access to My Unit?

While there can be only one primary renter listed on a storage account, you can allow others to access your storage unit by sharing your physical key and gate code. At facilities that offer digital access, you can also share digital keys through the mobile app. The primary renter remains responsible for the storage unit and all account activity, including payments. Use caution when sharing access to your unit, as the primary renter remains responsible for any rule violations that occur.