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Frequently Asked Questions

Does Extra Space Storage Offer Customer Support In Multiple Languages Or Regions?

Certain Extra Space Storage facilities have staff and customer support team members who are fluent in Spanish and Tagalog to support customers who speak these languages. Please contact us to see if support in your preferred language is available.

For security purposes, however, access to our website and your account is restricted to the U.S. We apologize for any inconvenience this may cause. If you are outside the U.S., you can still manage your account by:

  • Calling our customer service line at (888)-609-8483 to make a payment.

  • Setting up Easy Pay, an automatic payment option.

  • Contacting your facility manager for assistance with setting up Easy Pay.

What Are Your Customer Support Hours?

Extra Space Storage customer support hours align with your facility's office hours. For instant support, you can use our online chat option, call (888)-609-8483, or consult our other Frequently Asked Questions.

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