jesse
June 4, 2026
i considered renting a storage unit and this place showed me some really good prices on a medium unit and i went through all the steps until i got to the end and then they finally tell me that good price they showed me was going to be almost fifty percent more a month then they had led me to believe because the last step is apparently buying the storage insurance that they require. twenty six dollars a month is one thing but thirty seven is too much for me. you might want to mention the actual price up front and not put me through all that thinking maybe i would not have to have so many boxes piled up around the house just to find out your bait and switch tactics had wasted a bunch of my time and more trying to get them to stop sending me text messages and emails which they stated doing before i even got to the extra charges.
Please accept our apologies for the pricing confusion and communication issues, Jesse. We understand your frustration with the insurance requirement disclosure. Please contact us at (623) 473-1265.
Extra Space Storage (6/4/2026)
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