Mesa self storage at 8803 E Pecos Rd

The initial rental experience was great--friendly, EFFICIENT, people, very clean unit, best prices in the area. Holly, Steven, and Tanner are the best! I was even given a phone call the day after we moved our things in alerting us to the fact that the unit wasn't properly locked (we had hired someone to help with the move and I didn't check the lock after he had locked it). I was told that you guys check to make sure the units are properly locked up as you do your walk-throughs. Thank you! We just got home from taking some things over to store and the place is still so well maintained that I had to add to my review.

The manager Holly was very friendly and helpful. She listened to what we needed and explained everything thoroughly. A plus!

Holly R. was fantastic! She answered all my questions, was very helpful and considerate! Didn't rush me and went out of her way to make sure I was taken care of!! I even went back the next day to get a second unit because how great her service was!!! Would absolutely come here again!!!

It was such a good experience. Alyssa did a really great job showing me around to different units when I was unsure of the size I needed. She was willing to go the extra mile to help me and that is really hard to find these days. She explained the details of my storage unit and she was able to find me a unit closer to the door so I wouldn't have my things too far. 10/10 experience!!

Today was amazing. Alyssa went above and beyond to help me get the storage units best suited for our needs. Bonus that the units are right next to each other!

I’m in the process of moving and have only been in AZ for a year, and needed some “Extra Space” to store some items. I only needed something small, and Extra Space had the best prices BY FAR, especially around queen creek. I was happy to get the deal I was offered, and to top it off, Tanner has been the best. I rarely remember the names of people I deal with outside of my work place and personal life, but I remembered his right away due to the outstanding customer service I received. He allowed me to check out a unit in person at another location he was at just for visual reference, and has been extremely thorough throughout this whole process, and exceptionally friendly and informative. I literally couldn’t have asked for a better experience with getting a good storage unit at a competitive price, with such great customer service on top of it. If I need another unit in the future, I’ll definitely be giving Extra Space my business again. Thank you Tanner!

Super easy and great customer service

Great customer service and clean unit

Wonderful customer service.

Steve was great! Prompt and knowledgeable! Very polite and professional!

Quick reservation confirmation, easy access, reasonable pricing.

I relocated from out of state & reserved a unit online. I then had the pleasure of interacting with Holly in the office. She was very helpful & very detailed in explaining everything. Once I confirmed everything via phone, I received an email with my paperwork, gate code, a map of the facility & many more helpful tips & tricks. Once I arrived to the facility I was thoroughly impressed. It is brand new, VERY clean, and my unit was easy to find. It is helpful they have the drive up roads & also provide a flat cart for tenant use if needed. Since I was from out of state I had reserved my unit early to ensure I had a place to put my things once I arrived. I was very impressed with Holly because during a walk thru checking units she called to inform me that my unit wasn’t locked properly. This was before I had actually moved in & was still outside of Arizona. It was nice to know that they’re monitoring the facility & also care enough to reach out to tenants. It comforted me to know my items in storage will be safe & monitored. I would highly recommend Extra Storage Place & working with Holly at the Pecos Rd location in Mesa.

Super easy to deal with.

Great customer service

Place is clean and well maintained . Steve was great, it was a super quick process to get signed up, I had a few questions and concerns and Steve cleared it right up and processed our contract with in minutes. Even when I encountered a hiccup when moving in Steve was very accommodating and fixed it with in 5 minutes. I will definitely refer all friends and family to this storage . PS , PRICES ARE PRETTY COMPETITIVE TOO... Thanks Steve

Overall I had a fantastic experience the place is brand new and spotless customer service went out of the way to accommodate me having just moved here and not knowing anyone. All around I highly recommend it and kudos to the employees there.

Experience was great. Very easy, great prices and the staff were very helpful.

Very knowledgable. Helpfull

I reserved my unit online. It was so easy; they give you your gate code, map to your unit and the lock is already open inside your unit. The facility is very, very nice. Clean, I chose air conditioned, no stairs to climb. There’s a dolly provided if you need it. Overall, everyone I’ve spoken to is friendly, the facility is clean and the rental process was amazingly easy. Five stars all the way.

Very clean.