Burlingame self storage at 1280 Rollins Rd

Very helpful personnel.

Fabulous facility; wonderful and cooperative staff; well run outfit. They seen you really care about the customer

Sheri was excellent and super helpful with making getting my storage unit easy!!!!

Sheri was delightful and helped us a lot! Thank you

Sheri Alipate is very helpful, friendly and professional. Getting a new unit was a breeze! All questions and concerns was perfectly answered not to mention the facility is very clean and secure.

Great service! Very safe and secure and extremely organized. Highly recommend it.

A BIG thanks to "Cherry" for the excellent customer service at the Burlingame,CA storage! Thank you for helping me to resolve my issues and concerns. Also a big thanks to management for helping as well to resolve my concerns. Again, thank you Cherry!!????

Excellent storage facility and services provded.

Jenica was extremely helpful in resolving an issue I had during storage. A few months ago, I got a call from someone else working there saying that my car cover had been blown off by the wind. As I was traveling, I couldn’t pay a visit in person to resolve it. This week, I was in town and came by to see if I could fix the cover. To my surprise, they had disposed of the cover without informing me. The cover was not cheap and couldn’t be replaced that easily, so needless to say I was not happy. I decided to use a mattress cover that was available at the store to cover my car as certainly this was better than nothing. Jenica went above and beyond, letting me borrow some scissors and tape and helping out while I affixed a makeshift cover. Customer facing staff who actually help customers solve problems are rare these days and it was refreshing to come across someone so helpful. Keep it up Jenica!

The staff at the Burlingame extra space storage goes above and beyond any other storage facility that I've used. They are friendly, knowledgeable and responsive to my requests for additional services. I have a busy art installation company. Having the team at extra space storage receive my art shipments and safely store them in our unit saves me hours of travel time so that I can focus on my business. I highly recommend this facility to anyone looking for that "extra" in their storage unit needs.

Rapid rentals were great! Super convenient and affordable. Walked in to sign my lease agreement and Shari was super helpful and sweet.

Excellent customer service and friendly , knowledgeable store manager Sheri

I needed a unit for a move in a pinch. When I called to inquire, Sheri was knowledgable about the units andcavailability, and when I went in, she showed me a few units to help me decide on what would work best for me. The experience was pleasant and seemless. Sheri got me through the process quickly. I have rented from other self-storage companies, but Extra Space storage is the best with its professional employees and clean and tidy space.

Sheri (store manager) was super friendly and helpful getting us setup with a new unit when we showed up with no appointment. We were shown several options and we were offered the online price - everything super clear and no hassle.

Rented a small storage locker on line. Very smooth process. Facility very clean. Well lit. Very pleased with the unit.

Sheri is great! Super helpful, and the space is very clean.

Great thanks experience. Never had issues. Top Customer service .staff xtremely helpful. I register online but received a welcome ?? call right after , always there to answer questions

Good storage experience. I got the cheapest and safest place for my stuff one week.

This is a review of the parking spot rental - it’s one of the few storage places in the Peninsula that rents out monthly parking spots in a secure garage, both outdoors and indoors. Bonus points for being close to the airport! Had a good experience with the staff here - Jorge, Vince, and Sheri were incredibly helpful and thorough.

Sheri and Carmen been very helpful getting me a parking spot. Great consumer service. Thank u guys.