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Palm Desert Self Storage at 74789 Joni Dr
Read 139 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available
- Sturdy moving carts for heavy, bulky items
- Multiple entrance gates
- Se Habla Espanol
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8952
Recent Customer Reviews About This Facility
20 of 139 reviews
January 18, 2021
Sierra Cullen
Posted On Google
Extra Space Storage is very clean and the units are easy to access. Pete was so helpful.
Response from Extra Space Storage (1/18/2021)
Hi Sierra, thank you for your review! We're so happy to hear that your experience with Pete and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
January 14, 2021
Rich Lane
Posted On Google
The space was on par with many of name brands; clean, reasonably well lit, as well as axxessible from 6am to 10 pm. But the customer service from the front office [Jessica?] was professional, consistent, and she made an extra effort to accomodate a special request when I needed to extend by just a few days. The customer-centric mindset changed tmy rating from a 4 star to a 5 Star Storage Experience.
Response from Extra Space Storage (1/15/2021)
Thank you for recognizing Jessica for her customer service, Rich! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
January 8, 2021
Tara Krishka
Posted On Google
Jessica is amazing! Very happy with them.
Response from Extra Space Storage (1/8/2021)
Hello, Tara. Thank you for the review. We're so glad Jessica could meet your storage needs. Please stop by the office if you need anything!
December 21, 2020
Rich Cohen
Posted On Google
Great experience setting up storage at Extra Space Storage. Opening new account was fast and simple. Jessica was very pleasant and professional. She was very knowledgeable about the company and that particular facility. There were several rental options to choose from. Would recommend to others.
December 19, 2020
Tracie Monroe
Posted On Google
The customer service here is outstanding. Ask for Jessica, she will help you with anything you need. She was awesome!??
Response from Extra Space Storage (12/20/2020)
Hi Tracie, thanks for leaving a rating! We’re happy Jessica was helpful. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 19, 2020
Sean Casena
Posted On Google
Jessica was so nice showed me where my storage was made sure my gate code work Great job
Response from Extra Space Storage (12/20/2020)
We appreciate your rating, Sean. We're glad Jessica was so nice and made sure your gate code worked. Please call (760) 346-5277 if you have any questions.
December 15, 2020
James Nice
Posted On Google
Extra Space Storage has been very helpful and a friendly staff.
Response from Extra Space Storage (12/16/2020)
Hi James, thanks for leaving a rating! We’re grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 15, 2020
Michelle Lanham
Posted On Google
Its a nice storage facility but they raise their rates without notice and its pretty expensive.
Response from Extra Space Storage (12/16/2020)
Thanks for the review, Michelle. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
December 11, 2020
MJ Kaslar
Posted On Google
Jessica provided excellent service
Response from Extra Space Storage (12/12/2020)
Thanks for the review, Mj! We are so happy Jessica could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?
November 21, 2020
Sonia Perez
Posted On Google
This was my 1st time using storage n had questions Jessica made it easy n fast n she was so helpful im so glad i pick this place!!!
Response from Extra Space Storage (11/21/2020)
Thanks for the positive review, Sonia! We are glad you had a great experience with Jessica. Don't hesitate to reach out if you need anything!?
November 21, 2020
Sarah Peterson
Posted On Google
My husband n I were looking for a parking for our Rv went to see a couple of places but Jessica won me over she was so nice show me the property which was super clean after all that I knew I came right place thank you Jessica making us feel comfortable to leave our 2nd home there
Response from Extra Space Storage (11/21/2020)
Hi Sarah, your kind words are appreciated! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Jessica reflects that! Don't hesitate to reach out if you need anything!?
November 19, 2020
Scott St John
Posted On Google
Great customer service. Made it easy for me.
Response from Extra Space Storage (11/19/2020)
Our team appreciates your rating, Scott St. We’re glad we were able to assist you with your self-storage needs. Call us if there is anything else we can do to assist you!?
November 18, 2020
Elaine Porter
Posted On Google
Jessica was awesome. Made everything so easy.
Response from Extra Space Storage (11/19/2020)
Hi Elaine, thanks for leaving a rating! We’re happy to hear Jessica was awesome. Don't hesitate to reach out if you need anything!?
November 18, 2020
Sandy Vasquez
Posted On Google
I couldn’t believe Jessica is the one who takes care of the maintenance. It’s so clean!
Response from Extra Space Storage (11/19/2020)
Hi Sandy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Jessica reflects that. Don't hesitate to reach out if you need anything!?
November 14, 2020
Paula Hazelton
Posted On Google
Staff is very helpful they call me and remind me of my payment that really helps me because I'm busy and sometimes I forget ??
Response from Extra Space Storage (11/16/2020)
Thank you, Paula. We appreciate your feedback and review. We are so pleased to hear we have been able to help! If you need anything in the future, feel free to stop by or call us at 888-storage.
November 13, 2020
Paul Tatomir
Posted On Google
Jessica is great! Got me a spot pronto.
Response from Extra Space Storage (11/14/2020)
Thanks, Paul. We appreciate the positive rating! We're glad Jessica was great. Call us if there is anything else we can do to assist you!?
November 7, 2020
Casey Ruiz
Posted On Google
I always get my questions and requests answered and fulfilled very swiftly. Clean property with no issues with other renters or management. Navigating the property is also very easy.
Response from Extra Space Storage (11/8/2020)
Hi Casey, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!?
October 30, 2020
Maria Fajardo
Posted On Google
Great customer service ??
Response from Extra Space Storage (10/30/2020)
Maria, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please call 888-storage if you have any questions.
October 19, 2020
G Sabin
Posted On Google
Fantastic experience. The policies and costs were great for our short term vehicle storage needs. The manager, Jessica, was extremely helpful and wonderful to work with, and all the employees we interacted with were very friendly. We ended up vacating over the weekend, and Peter called the very next morning having noticed our space was empty, which leads me to believe they do keep good tabs on the place. If you have a trailer, I would suggest not using the main entrance. It is a bit steep and we had some issues with scraping the back of the trailer as a result. That aside, we were impressed enough that Extra Space Storage will be out first call next time we have a need. Thanks!
Response from Extra Space Storage (10/19/2020)
Hi G, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jessica and Peter! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-STORAGE if anything comes up!
October 17, 2020
Brittney R. Lopez
Posted On Google
Very great customer service!
Response from Extra Space Storage (10/17/2020)
Hi, Brittney R.. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
Frequently Asked Questions
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Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Cook St and Hovley Ln
Directions from the North
Drive south on Cook St. Pass Hovley Ln and continue south. Turn right onto Joni Dr. Our facility will be on your left.
Directions from the South
Drive north on Cook St. Pass Fred Waring Dr and continue north. Turn left onto Joni Dr. Our facility will be on your left.
Directions from the East
Drive west on Fred Waring Dr. Turn right onto Cook St. Turn left onto Joni Dr. Our facility will be on your left.
Directions from the West
Drive east on Fred Waring Dr. Turn left onto Cook St. Turn left onto Joni Dr. Our facility will be on your left.