Richmond self storage at 1900 Meeker Ave

Extra Space Storage gave a quick turnaround, were very attentive, and even though I ended up not needing the service, they were super kind and helpful through the whole process. If I do need some extra storage space in the future, I will definitely use their services!

Fast and easy to get started. I did it online with a good promotional rate. Reasonable prices thereafter. Clean and easily-accessible facility. Responsive and friendly owners.

André was super helpful, friendly and got us exactly what we needed!

I had a fantastic experience here. Andre and Chris are so nice, smart and helpful. Andre gave me great advice on how to fill up my space, avoiding the need to rent a second space. They are a great team!

Andre was great! He well informed me on all the typical questions a customer would like to know about. He advised me on the size of the space I would need based on his question of what I plan to store away there and showed me the storage space so I can see visually how big it was. He was very helpful in every step of the process in getting a storage space there.

Christine & Andre know how to run a business. They’re efficient and mindful. The best customer service. Thank you both!

Excellent customer service! Very detailed throughout the entire process.

Very good service from Andre (Store Manager)????

Definitely the best storage place. Customer service experience was great ????

Christine and Andre were so easy to work with. thank you !

This is a great facility. The front desk folks are friendly and professional and take good care of you. We had a good experience here. Security is good but the area can be a little dicey so use a good lock. I will store here again if/when needed and recommend them.

Not all locations are created equal. I try to get a space at the location in Berkeley and was less than pleased, I had setup a reserve space on the weekend and told them I’m be there in a few. Got to the site in less than an hour and they told me they had rented it. Not happy. I left and later ended up reserving another space on-line but it was a bit smaller now for the same price. Went to check it out and it was in a corner with no light and a bit hard to get into. So I ask to switch to another space and got charged a transfer fee, went to check out the new space and one of the walls (drywall) was broken, pushing into my space and you could see the contents of the other space, it would be easy for them to just push on the drywall and come into my space. Talked to the front desk and the guy wasn’t very accommodating or pleasant, I told him I can’t move in there until it gets repaired and said I didn’t want to be charged for the days I can’t use it, but the guy at the front desk said he couldn’t do anything but he can refund my money or I can wait till it gets fix. Not happy… I decided to check out a different location and found one that is 6 miles from my house instead of just a 1 ½ miles. The guy at 1900 Meeker ave was very nice and helpful and the space was a drive up 5x10 for less then in the Berkeley location and built way better, why didn’t I just come here in the first place. So I took it and end up canceling the space at the Berkeley location but lost out on some money in doing so, again not happy. The first guy I had talk with at the Berkeley site was ok and seen willing to work with me some but he left and the other guys was just not making me feel good at all. SO yeah, not all sites are created equal, I think I’ll be happy at the Richmond site even though it’s a 6 mile drive, they seem very nice there and the space is way better. 5 stars for the Richmond location but only 3 stars or less for the Berkeley site.

Clean and well managed facility. Would rent there again.

Secure location and trustworthy professional staff. Highly recommended.

This storage site is always clean and the management team is a pleasure to work with.

André and Christine at Extra Space Storage made renting a storage space easy and enjoyable! They are both personable, knowledgable and professional, and the their facility is well-run, secure and clean. Two thumbs up!

The managers Christine and Andre have been very helpful with thorough and kind information and tips about storage and we felt confident about the safety and security. A very efficient operation.

Excellent service Beyond friendly Immaculate

Christine and Andre are wonderful managers of my storage unit location. They are professional, supportive and well informed. It is always a pleasure to work with them to meet my storage needs.

Excellent service and follow up!