Richmond self storage at 4031 Lakeside Dr

Very nice staff to work with, thank you. Will Recommend.

Excellent service, John was a pleasure to work with.

Monika was very sweet and helpful I really appreciate the staff here at the hilltop location definitely have a good experience and really feels clean and safe

John is great!

Great service and very informative.

Great clean facility with fully automated and secure entry/exit systems .

I rented one of the bigger storage units and I am very impressed by the size and cleanliness of it. The entire facility seems to be very well maintained and cared for by the employees. The woman who works in the office, Monica, was incredibly thorough, nice, and helpful. Even though I probably could have rented a similar size unit for a little less money per month at one of the other storage facilities in the area, I’m glad I chose this location because of how well maintained it is, the quiet neighborhood where it is located, and though they offer a lot of units, I like that the facility as a whole feels very easy to navigate. The prices of their packing supplies are relatively reasonably priced as well. All in all, I highly recommend this Extra Space Storage.

Muy buen servicio la senorita que nos atendio muy amable contesto tadas nuestras dudas.. muy recomendado! Exelente servicio!

Secure; efficient; clean!

I have been a long time Extra Space customer on the east coast and have now been a customer at Lakeside Drive for a couple of years, and the staff here couldn't be more helpful. Top notch customer service, and it's always a pleasure to need to visit the office for any reason. Twice I needed to park shipping containers on the property to empty them into a storage unit and there was never a problem. Thank you Extra Space Lakeside Drive

Nice, Friendly and very professional staff, answered all or questions so glad we stopped by .

Still with extra storage was able to get a good deal after transferring to a different size storage. John was very helpful both time with my storage needs

John is friendly and very helpful. Left some stuff for a few months and aside from a bit of dust, everything was still okay. Sign up process and closing out my unit was simple and smooth.

If there were 5 more stars I would give them. The team at Extra Space went above and beyond in anticipating my moving needs. They were 2 steps ahead of me the entire process of signing up. When I ended up needing a bigger unit they upgraded me with no hassles, even making sure the bigger unit was truck accessible. The team was so thoughtful that they even pre-cut the container on the lock once I registered online so it would be easier to open. I've had other storage units all over the country since I've moved a fair amount of times, but this is the highest quality service I've ever received.

The staff is super friendly and helpful. The facilities are immaculate, too. It's definitely a safe space to keep you're belongings short or long term n

I like the fact that you can enter your the building and even your unite with their app on the phone. I love that.

Joseph at Hilltop and Lisa at El Sobrante are phenomenal both very customer service oriented. Joseph took care of all needs in just 10 min very efficient.

Clean, affordable, wonderful Customer Service from Monica and John I would recommend extra space storage

Es mi primera vez rentando un estorage. La muy amable Monica y John me ayudaron muy proffesional. Le recomiendo este Lugar si Eres Latino y no hablas ingles. Jesus B.

Very reasonable price. Cheaper than Public Storage. Secure location. Extended hours past when the office closes to get your stuff. Staff is friendly and constantly communicating via text message. Would have stayed longer but am renting a bigger place where I don't need storage.