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San Francisco self storage at 190 Otis St
Read 641 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Close to University of San Francisco
A Versatile Storage Facility in San Francisco, CA
Storage Unit Sizes & Access Types
Advanced Security Features
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Covered loading bay for convenient unloading and loading
- Elevators for easy access to upper levels
- Open Sundays
- Se Habla Espanol
Exceptional Customer Service
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1781
Recent Customer Reviews About This Facility
20 of 641 reviews
April 8, 2021
Robert Boerrigter
Posted On Google
Perfect place, super easy and great service!
April 7, 2021
Jared Andrew
Posted On Google
I was able to sign up easily and conveniently on my way to the storage place and the staff were very courteous to me even though I was having a tough day with finding a storage on short notice. I really recommend this company
April 5, 2021
Stephen Paolini
Posted On Google
Keisha was super helpful!
April 5, 2021
Douglas Tamli
Posted On Google
Great service from Rachel. Thank you.
Response from Extra Space Storage (4/7/2021)
Hi Douglas, thanks so much for your review! We are thrilled to hear your experience with Rachel was positive and are always here to help with your storage needs! Give us a call at (415) 552-5751 or stop by the office if you need anything!
April 3, 2021
Allan Shapiro
Posted On Google
Awesome, clean storage. John was especially helpful! Great customer service overall. Would highly recommend!
April 3, 2021
Sarah Bianchi
Posted On Google
Easy storage with no problems.
April 3, 2021
Cyril Rocoffort de Vinniere
Posted On Google
Clean unit and easy to work with crew. John was super helpful checking out
April 2, 2021
Eduardo Hernandez
Posted On Google
Excellent service. Good customer service and friendly staff, definitely a good place to storage your items.
April 1, 2021
Jesse Sahbi
Posted On Google
Kesha is lovely
April 1, 2021
all4snoopYT
Posted On Google
Very clean and helpful -Leon
March 31, 2021
Mary Phifer
Posted On Google
Keisha was very helpful and friendly. The experience was pleasant and went very smoothly
Response from Extra Space Storage (4/6/2021)
Thank you for the excellent rating, Mary! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!
March 31, 2021
Hellen Mcloving
Posted On Google
Really nice customer service .First I called a phone number and the operator put me in touch with the lady that work on the premises . Both were nice and helpful . I got a good promotion , first month free. Thank you Keisha for the help. I recommend this storage . Is clean and the customer service is the best.
Response from Extra Space Storage (4/1/2021)
Thank you for the kind words, Hellen! We're committed to providing excellent customer service. We're glad our team was nice and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 31, 2021
Anthony Nixon
Posted On Google
This is THE storage spot to use!! They have an amazing team, positive vibes, relaxed layout of the place, parking was a walk in the park with the help of kiesha, the prices are exceptionally reasonable!!
March 30, 2021
Amy Cheng
Posted On Google
Had a great experience with the staff and the facilities are very clean. Highly recommend!
Response from Extra Space Storage (3/30/2021)
Thank you for the kind remarks, Amy! We're so happy to hear we have your recommendation! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
March 30, 2021
Donato Martinez
Posted On Google
Clean and freindly staff
Response from Extra Space Storage (4/5/2021)
Hi Donato, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 30, 2021
Gabe Napoleon
Posted On Google
What an amazing customer service experience! Keisha and Rachael were attentive, charming, and provided a level of customer service I am genuinely impressed by. Thank you for your service!
Response from Extra Space Storage (3/30/2021)
Thank you for the review, Gabe! We pride ourselves on having a friendly, accommodating staff and are so happy Keisha and Rachael were able to assist you! Please stop by the office if you need anything.
March 30, 2021
Ms. C A
Posted On Google
Very well kept up, attractive place, smooth floors for rolling carts. No peeling paint or anything like that. Secure: Requires individual codes to get into elevator or through doors. Clean: Other places I've stored in not al. In other places my clothes had evidence of mice nesting in em, had to throw a lot out. Not here. Never a single sign of any insects or mice. Yay!!! In some other places I would open my unit a few months later and find a layer of dirt, dust, grit all over, had to wet-wipe everything. That was aggravating, having all my possessions dirty. This place, however, is the cleanest of any storage place I've found. Hours til 7pm so you can get by after work. Only slight drawback is parking turnaround can be a little tight if you have a long truck...but it's doable. Staff: Keisha is the woman at the front desk who usually helps me, and she is a total gem. She's efficient and pro (handles renting or changing units smoothly and quickly) but also gives her work that personal touch missing so many places. Unlike so many businesses where you're just an acct #, she remembers your name, is always cheerful, never in a bad mood, makes renting here a joy. Heck, thinking about it, one reason I probably come back to deal with my storage and stay here is her. It's a pleasant experience all around. (But I'm sure that's true for many others too.) Go here when you need to store stuff!
Response from Extra Space Storage (4/5/2021)
Thanks for your kind words, Ms. C! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Keisha reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 29, 2021
Kip Fuller
Posted On Google
Awesome staff they go all the way!!
Response from Extra Space Storage (4/4/2021)
We think our team is great too! Thanks for the positive review, Kip. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 29, 2021
Danielle Guynes
Posted On Google
Rachel and Kesha are rockstars!
March 29, 2021
Manuel Cervantes
Posted On Google
Smells beautiful and nice staff
Frequently Asked Questions at 190 Otis St
How much will a 5x10 storage unit hold at 190 Otis St?
How tall are self storage units in San Francisco, CA?
Where can I buy moving boxes in San Francisco, CA?
What is the smallest storage unit I can rent in San Francisco, CA?
How far in advance do I need to reserve a storage unit in San Francisco, CA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Otis St and Duboce Ave
Directions from the North
Drive south on Van Ness Ave. Turn right onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.
Directions from the South
Drive north on Van Ness Ave. Turn left onto 15th St. Turn right onto Mission St. Turn left onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.
Directions from the East
Drive southwest on Mission St. Continue onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.
Directions from the West
Drive east on Oak St. Turn right onto Gough St. Turn left to continue onto Gough St. Continue onto Otis St. Our facility will be on your right before Duboce Ave.