San Francisco Self Storage at 190 Otis St

Extra Space Storage facility on 190 Otis St - San Francisco, CA
Extra Space Storage
190 Otis StSan Francisco, CA 94103

Read 919 Reviews

Current Customer:
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Storage Gate Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm
Storage Office Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm
Storage Office Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm

Conveniently Located Near You

Located on Otis St between Mission St and Hwy 101, Extra Space Storage serves San Francisco residents near Hayes Valley, Duboce Triangle, Somisspo, South of Market, Mission District, and The Castro. Locals will recognize our facility near SoMa West Skatepark, The Crafty Fox Alehouse, Brick & Mortar Music Hall, and Discount Builder's Supply.

Close to University of San Francisco

Since our location is about 2.1 miles from University of San Francisco, we're the go-to solution for affordable college storage over the summer or while students study abroad.

A Versatile Storage Facility in San Francisco, CA

Extra Space Storage on Otis St can handle a wide range of self storage needs with a large selection of storage units and storage lockers. We're the convenient, secure solution for you in San Francisco!

Storage Unit Sizes & Access Types

Our San Francisco storage facility has a variety of storage solutions ranging from small 3x3 reduced height storage lockers to large 22x20 storage units with elevator access that can help with your unique needs!

Advanced Security Features

With security access to your floor only and video surveillance, you can rest assured that your belongings are well-protected at our Otis St storage facility.

Other Amenities & Services

  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay for convenient unloading and loading
  • Elevators for easy access to upper levels
  • Open Sundays
  • Se Habla Espanol
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • Solar site

Exceptional Customer Service

At Extra Space Storage, we're committed to providing high-quality self storage with great customer service. Our friendly, professional staff is happy to help with whatever you need, and you can expect our facility to always be clean, secure, and well-maintained. Contact us to reserve a storage unit in San Francisco today!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1781

Recent Customer Reviews About This Facility

January 20, 2022

Ivana W.

Posted On Google

OVERALL RATING

Really helpful and supportive staff!

Response from Extra Space Storage (1/20/2022)

Hello, Ivana. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (415) 552-5751.

January 18, 2022

Jordan H.

Posted On Google

OVERALL RATING

Had an excellent experience with the entire staff in San Francisco, especially the crew at 190 Otis. Keisha helped me locate a storage locker that worked for my needs, Curi talked me through my lease agreement and answered my questions, and Juan checked me in, answered followed up questions, and assisted the movers with the moving truck and its location. I felt safe leaving my belongings there as the staff is great at watching the location and ensuring that everyone there has proper access to the facility. The facility is cleaned, brightly lit, and has protection against pests. I highly recommend this location for your storage needs.

Response from Extra Space Storage (1/18/2022)

Hi Jordan, thanks so much for your review! We are thrilled to hear your experience was excellent. We're glad Keisha helped you locate a storage locker that worked for your needs, Curi talked you through your lease agreement and answered your questions, and Juan checked you in. We pride ourselves on keeping our storage facility clean well-lit and are thrilled to hear your experience reflects that! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.

January 11, 2022

J.Emmett P.

Posted On Google

OVERALL RATING

So far so good. So inexpensive.

Response from Extra Space Storage (1/11/2022)

J.emmett, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 5, 2022

eric L.

Posted On Google

OVERALL RATING

Nice and fast service from the staff!! All good! Good location, close to the city and easy access to the highway. Safe and easy parking inside off the building. Easy access to the elevator. Thanks !!!

Response from Extra Space Storage (1/5/2022)

We're grateful for your rating, Eric. Call us at (415) 552-5751 if you have any questions or need assistance with your rental!

January 3, 2022

Jay H.

Posted On Google

OVERALL RATING

The two girls working tonight were very helpful and made the whole process easy and painless. If you need a space to store stuff in SF, this is the place to go..

Response from Extra Space Storage (1/4/2022)

Thank you for taking the time to leave your review, Jay! We're so happy to hear our team was able to make your rental process easy and hassle-free! Give us a call at (415) 552-5751 if you need any future assistance.

December 30, 2021

Antonio G.

Posted On Google

OVERALL RATING

Ok” Location Very Clean. Some Graffiti inside the Location That Has Probably Been Their For Many Years. Graffiti Based On Skateboard Park.?

Response from Extra Space Storage (4/1/2021)

We appreciate your feedback, Antonio. Don't hesitate to reach out to us at (415) 552-5751 if you have additional details regarding your experience. We would love the chance to resolve any issues.

December 10, 2021

Lorenzo S.

Posted On Google

OVERALL RATING

Extremely helpful and professional. Their flexibility made a very difficult move much simpler.

Response from Extra Space Storage (12/11/2021)

Hi Lorenzo, thank you for your review. We're glad our team was extremely helpful and professional. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

December 10, 2021

Antione M.

Posted On Google

OVERALL RATING

Jenica was exceptionally professional and courteous. She made sure that customers were safe and and protected. I would definitely recommend extra space storage based on Miss Jeniica's service. Thank you so much for your help today. ????????

Response from Extra Space Storage (12/11/2021)

Hi Antione, thank you for recommending us. We're glad Jenica was exceptionally professional, courteous, and made sure that customers were safe and protected. Stop by our office if you need assistance or have any questions.

November 27, 2021

Ruth N.

Posted On Google

OVERALL RATING

Jenica, the Asst Mgr. is greatly commendable! She goes above & beyond her role! This place is clean ever since I walk in as a new renter over 3 mos ago, and they have maintain it! The office is well organized, hallways/corridors on 1st floor is clean! Restroom is always kept clean & functioning! She has an impeccable customer service! I almost move to another storage due to the price increased (which was never a guarantee to stay the same) but she had explained it well! Her hard-work & perseverance had help me tremendously! Kudos to her! She’s an asset to the company ?? Thanks God for her?? Jenica thank you so much: God bless you???????? Keep up the good work!

Response from Extra Space Storage (11/27/2021)

Thank you, Ruth. Your rating means so much to us!

November 26, 2021

Jerome C.

Posted On Google

OVERALL RATING

Jenica was very helpful. Very knowledgeable... I recommend this location...

Response from Extra Space Storage (11/26/2021)

Hello, Jerome. Thank you for the review. We're so glad Jenica could meet your storage needs. Feel free to reach out at any time at 888-storage!

November 21, 2021

Harris L.

Posted On Google

OVERALL RATING

Convient location, the employee who signed me up was very friendly and thorough I believe his name was Getty. Only took five minutes till I was at my unit with a lock on it. Would definitely recommend to anybody needing a secure storage in this area.

Response from Extra Space Storage (11/21/2021)

Thanks for recommending us, Harris! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad Getty was very friendly and thorough. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 17, 2021

Jugraj D.

Posted On Google

OVERALL RATING

I have had an exceptional experience working with Jenika and the rest of the team at Extra Space Storage. From the beginning their communication and service has been transparent and super helpful! Moving can be stressful, but fortunately for me the team at Extra Space has made everything so smooth. Thank you Jenika and Extra Space for making my life easier!! Highly recommend using this location!!!

Response from Extra Space Storage (11/23/2021)

Thank you, Jugraj! We are grateful for your amazing review! It's wonderful to hear you had a positive experience with Jenika and the team. We understand moving can be stressful so it's great Jenika was able to make the move-in process transparent and as smooth as can be. It's great to hear she was helpful. Thank you for your kind words! We want you to know that we are here to assist you with any further storage needs! Give us a call at (415) 552-5751 if anything comes up!

November 16, 2021

Melissa B.

Posted On Google

OVERALL RATING

Friendly employees

Response from Extra Space Storage (12/3/2019)

We're so glad you chose Extra Space Storage, Melissa! Thanks for leaving us a 5-star rating! Don't hesitate to reach out to us at 888-storage if you need anything!?

November 11, 2021

Richard Y.

Posted On Google

OVERALL RATING

I like the agent aT the front desk . However the lift needs servicing and I believe when you lay for to a service then the perks should all work. Other than that the place is great.

Response from Extra Space Storage (11/11/2021)

Thank you for taking the time to share your experience, Richard. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the lift. In the meantime, give us a call at (415) 552-5751 if you need anything.

October 30, 2021

felix l.

Posted On Google

OVERALL RATING

Very helpful and friendly attitude. Good price

October 30, 2021

Erick E.

Posted On Google

OVERALL RATING

Top notch customer service. Jennica went out of her way to accommodate us since the elevator was out of service. We have 2 units in this space and we are happy with the decision to choose Extra Space. Definitely well recommended

October 30, 2021

oliver415

Posted On Google

OVERALL RATING

This is my first time using Extra Space Storage and it has been wonderful experience and it's all because of Jenica. She was very friendly, tremendously helpful and very professional. A++

October 30, 2021

Swetha G.

Posted On Google

OVERALL RATING

Jenica helped us pick out a storage unit. She was helpful, professional, patient, and very kind! The storage area is very clean and secure. Highly recommend!!!

October 30, 2021

William W.

Posted On Google

OVERALL RATING

Jennica was awesome! Great service! Thank you!!

October 30, 2021

Bryan S.

Posted On Google

OVERALL RATING

Helpful suggestions to avoid additional hassle, reducing the lift time for moving. Thank you!

Response from Extra Space Storage (10/30/2021)

Thank you for the review, Bryan! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!

Frequently Asked Questions at 190 Otis St

How much will a 5x10 storage unit hold at 190 Otis St?

How tall are self storage units in San Francisco, CA?

Where can I buy moving boxes in San Francisco, CA?

What is the smallest storage unit I can rent in San Francisco, CA?

How far in advance do I need to reserve a storage unit in San Francisco, CA?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Otis St and Duboce Ave

Directions from the North

Drive south on Van Ness Ave. Turn right onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.

Directions from the South

Drive north on Van Ness Ave. Turn left onto 15th St. Turn right onto Mission St. Turn left onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.

Directions from the East

Drive southwest on Mission St. Continue onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.

Directions from the West

Drive east on Oak St. Turn right onto Gough St. Turn left to continue onto Gough St. Continue onto Otis St. Our facility will be on your right before Duboce Ave.