San Francisco self storage at 190 Otis St

Perfect place, super easy and great service!

I was able to sign up easily and conveniently on my way to the storage place and the staff were very courteous to me even though I was having a tough day with finding a storage on short notice. I really recommend this company

Keisha was super helpful!

Great service from Rachel. Thank you.

Awesome, clean storage. John was especially helpful! Great customer service overall. Would highly recommend!

Easy storage with no problems.

Clean unit and easy to work with crew. John was super helpful checking out

Excellent service. Good customer service and friendly staff, definitely a good place to storage your items.

Kesha is lovely

Very clean and helpful -Leon

Keisha was very helpful and friendly. The experience was pleasant and went very smoothly

Really nice customer service .First I called a phone number and the operator put me in touch with the lady that work on the premises . Both were nice and helpful . I got a good promotion , first month free. Thank you Keisha for the help. I recommend this storage . Is clean and the customer service is the best.

This is THE storage spot to use!! They have an amazing team, positive vibes, relaxed layout of the place, parking was a walk in the park with the help of kiesha, the prices are exceptionally reasonable!!

Had a great experience with the staff and the facilities are very clean. Highly recommend!

Clean and freindly staff

What an amazing customer service experience! Keisha and Rachael were attentive, charming, and provided a level of customer service I am genuinely impressed by. Thank you for your service!

Very well kept up, attractive place, smooth floors for rolling carts. No peeling paint or anything like that. Secure: Requires individual codes to get into elevator or through doors. Clean: Other places I've stored in not al. In other places my clothes had evidence of mice nesting in em, had to throw a lot out. Not here. Never a single sign of any insects or mice. Yay!!! In some other places I would open my unit a few months later and find a layer of dirt, dust, grit all over, had to wet-wipe everything. That was aggravating, having all my possessions dirty. This place, however, is the cleanest of any storage place I've found. Hours til 7pm so you can get by after work. Only slight drawback is parking turnaround can be a little tight if you have a long truck...but it's doable. Staff: Keisha is the woman at the front desk who usually helps me, and she is a total gem. She's efficient and pro (handles renting or changing units smoothly and quickly) but also gives her work that personal touch missing so many places. Unlike so many businesses where you're just an acct #, she remembers your name, is always cheerful, never in a bad mood, makes renting here a joy. Heck, thinking about it, one reason I probably come back to deal with my storage and stay here is her. It's a pleasant experience all around. (But I'm sure that's true for many others too.) Go here when you need to store stuff!

Awesome staff they go all the way!!

Rachel and Kesha are rockstars!

Smells beautiful and nice staff