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San Francisco, CA 94103
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San Francisco Self Storage at 190 Otis St
Read 919 Reviews
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Other Storage Available
HOURS OF OPERATION
Conveniently Located Near You
Close to University of San Francisco
A Versatile Storage Facility in San Francisco, CA
Storage Unit Sizes & Access Types
Advanced Security Features
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Covered loading bay for convenient unloading and loading
- Elevators for easy access to upper levels
- Open Sundays
- Se Habla Espanol
- Convenient freeway access
- Deliveries accepted
- On-site office
- Solar site
Exceptional Customer Service
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1781
Recent Customer Reviews About This Facility
January 20, 2022
Ivana W.
Posted On Google
Really helpful and supportive staff!
Response from Extra Space Storage (1/20/2022)
Hello, Ivana. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (415) 552-5751.
January 18, 2022
Jordan H.
Posted On Google
Had an excellent experience with the entire staff in San Francisco, especially the crew at 190 Otis. Keisha helped me locate a storage locker that worked for my needs, Curi talked me through my lease agreement and answered my questions, and Juan checked me in, answered followed up questions, and assisted the movers with the moving truck and its location. I felt safe leaving my belongings there as the staff is great at watching the location and ensuring that everyone there has proper access to the facility. The facility is cleaned, brightly lit, and has protection against pests. I highly recommend this location for your storage needs.
Response from Extra Space Storage (1/18/2022)
Hi Jordan, thanks so much for your review! We are thrilled to hear your experience was excellent. We're glad Keisha helped you locate a storage locker that worked for your needs, Curi talked you through your lease agreement and answered your questions, and Juan checked you in. We pride ourselves on keeping our storage facility clean well-lit and are thrilled to hear your experience reflects that! Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.
January 11, 2022
J.Emmett P.
Posted On Google
So far so good. So inexpensive.
Response from Extra Space Storage (1/11/2022)
J.emmett, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Don’t hesitate to reach out if you need anything at 888-STORAGE.
January 5, 2022
eric L.
Posted On Google
Nice and fast service from the staff!! All good! Good location, close to the city and easy access to the highway. Safe and easy parking inside off the building. Easy access to the elevator. Thanks !!!
Response from Extra Space Storage (1/5/2022)
We're grateful for your rating, Eric. Call us at (415) 552-5751 if you have any questions or need assistance with your rental!
January 3, 2022
Jay H.
Posted On Google
The two girls working tonight were very helpful and made the whole process easy and painless. If you need a space to store stuff in SF, this is the place to go..
Response from Extra Space Storage (1/4/2022)
Thank you for taking the time to leave your review, Jay! We're so happy to hear our team was able to make your rental process easy and hassle-free! Give us a call at (415) 552-5751 if you need any future assistance.
December 30, 2021
Antonio G.
Posted On Google
Ok” Location Very Clean. Some Graffiti inside the Location That Has Probably Been Their For Many Years. Graffiti Based On Skateboard Park.?
Response from Extra Space Storage (4/1/2021)
We appreciate your feedback, Antonio. Don't hesitate to reach out to us at (415) 552-5751 if you have additional details regarding your experience. We would love the chance to resolve any issues.
December 10, 2021
Lorenzo S.
Posted On Google
Extremely helpful and professional. Their flexibility made a very difficult move much simpler.
Response from Extra Space Storage (12/11/2021)
Hi Lorenzo, thank you for your review. We're glad our team was extremely helpful and professional. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
December 10, 2021
Antione M.
Posted On Google
Jenica was exceptionally professional and courteous. She made sure that customers were safe and and protected. I would definitely recommend extra space storage based on Miss Jeniica's service. Thank you so much for your help today. ????????
Response from Extra Space Storage (12/11/2021)
Hi Antione, thank you for recommending us. We're glad Jenica was exceptionally professional, courteous, and made sure that customers were safe and protected. Stop by our office if you need assistance or have any questions.
November 27, 2021
Ruth N.
Posted On Google
Jenica, the Asst Mgr. is greatly commendable! She goes above & beyond her role! This place is clean ever since I walk in as a new renter over 3 mos ago, and they have maintain it! The office is well organized, hallways/corridors on 1st floor is clean! Restroom is always kept clean & functioning! She has an impeccable customer service! I almost move to another storage due to the price increased (which was never a guarantee to stay the same) but she had explained it well! Her hard-work & perseverance had help me tremendously! Kudos to her! She’s an asset to the company ?? Thanks God for her?? Jenica thank you so much: God bless you???????? Keep up the good work!
Response from Extra Space Storage (11/27/2021)
Thank you, Ruth. Your rating means so much to us!
November 26, 2021
Jerome C.
Posted On Google
Jenica was very helpful. Very knowledgeable... I recommend this location...
Response from Extra Space Storage (11/26/2021)
Hello, Jerome. Thank you for the review. We're so glad Jenica could meet your storage needs. Feel free to reach out at any time at 888-storage!
November 21, 2021
Harris L.
Posted On Google
Convient location, the employee who signed me up was very friendly and thorough I believe his name was Getty. Only took five minutes till I was at my unit with a lock on it. Would definitely recommend to anybody needing a secure storage in this area.
Response from Extra Space Storage (11/21/2021)
Thanks for recommending us, Harris! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad Getty was very friendly and thorough. Security is our top priority and we appreciate that you have trusted us with your belongings! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
November 17, 2021
Jugraj D.
Posted On Google
I have had an exceptional experience working with Jenika and the rest of the team at Extra Space Storage. From the beginning their communication and service has been transparent and super helpful! Moving can be stressful, but fortunately for me the team at Extra Space has made everything so smooth. Thank you Jenika and Extra Space for making my life easier!! Highly recommend using this location!!!
Response from Extra Space Storage (11/23/2021)
Thank you, Jugraj! We are grateful for your amazing review! It's wonderful to hear you had a positive experience with Jenika and the team. We understand moving can be stressful so it's great Jenika was able to make the move-in process transparent and as smooth as can be. It's great to hear she was helpful. Thank you for your kind words! We want you to know that we are here to assist you with any further storage needs! Give us a call at (415) 552-5751 if anything comes up!
November 16, 2021
Melissa B.
Posted On Google
Friendly employees
Response from Extra Space Storage (12/3/2019)
We're so glad you chose Extra Space Storage, Melissa! Thanks for leaving us a 5-star rating! Don't hesitate to reach out to us at 888-storage if you need anything!?
November 11, 2021
Richard Y.
Posted On Google
I like the agent aT the front desk . However the lift needs servicing and I believe when you lay for to a service then the perks should all work. Other than that the place is great.
Response from Extra Space Storage (11/11/2021)
Thank you for taking the time to share your experience, Richard. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the lift. In the meantime, give us a call at (415) 552-5751 if you need anything.
October 30, 2021
felix l.
Posted On Google
Very helpful and friendly attitude. Good price
October 30, 2021
Erick E.
Posted On Google
Top notch customer service. Jennica went out of her way to accommodate us since the elevator was out of service. We have 2 units in this space and we are happy with the decision to choose Extra Space. Definitely well recommended
October 30, 2021
oliver415
Posted On Google
This is my first time using Extra Space Storage and it has been wonderful experience and it's all because of Jenica. She was very friendly, tremendously helpful and very professional. A++
October 30, 2021
Swetha G.
Posted On Google
Jenica helped us pick out a storage unit. She was helpful, professional, patient, and very kind! The storage area is very clean and secure. Highly recommend!!!
October 30, 2021
William W.
Posted On Google
Jennica was awesome! Great service! Thank you!!
October 30, 2021
Bryan S.
Posted On Google
Helpful suggestions to avoid additional hassle, reducing the lift time for moving. Thank you!
Response from Extra Space Storage (10/30/2021)
Thank you for the review, Bryan! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!
Frequently Asked Questions at 190 Otis St
How much will a 5x10 storage unit hold at 190 Otis St?
How tall are self storage units in San Francisco, CA?
Where can I buy moving boxes in San Francisco, CA?
What is the smallest storage unit I can rent in San Francisco, CA?
How far in advance do I need to reserve a storage unit in San Francisco, CA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Otis St and Duboce Ave
Directions from the North
Drive south on Van Ness Ave. Turn right onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.
Directions from the South
Drive north on Van Ness Ave. Turn left onto 15th St. Turn right onto Mission St. Turn left onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.
Directions from the East
Drive southwest on Mission St. Continue onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.
Directions from the West
Drive east on Oak St. Turn right onto Gough St. Turn left to continue onto Gough St. Continue onto Otis St. Our facility will be on your right before Duboce Ave.