San Francisco self storage at 190 Otis St

Extra Space Storage
190 Otis StSan Francisco, CA 94103

Read 641 Reviews

New Customer:
Current Customer:
Storage Gate Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 8:00am-4:00pm
Storage Office Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 8:00am-4:00pm

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 8:00am-4:00pm
Storage Office Hours
Mon-Fri: 8:00am-7:00pm
Sat: 8:00am-7:00pm
Sun: 8:00am-4:00pm

Conveniently Located Near You

Located on Otis St between Mission St and Hwy 101, Extra Space Storage serves San Francisco residents near Hayes Valley, Duboce Triangle, Somisspo, South of Market, Mission District, and The Castro. Locals will recognize our facility near SoMa West Skatepark, The Crafty Fox Alehouse, Brick & Mortar Music Hall, and Discount Builder's Supply.

Close to University of San Francisco

Since our location is about 2.1 miles from University of San Francisco, we're the go-to solution for affordable college storage over the summer or while students study abroad.

A Versatile Storage Facility in San Francisco, CA

Extra Space Storage on Otis St can handle a wide range of self storage needs with a large selection of storage units and storage lockers. We're the convenient, secure solution for you in San Francisco!

Storage Unit Sizes & Access Types

Our San Francisco storage facility has a variety of storage solutions ranging from small 3x3 reduced height storage lockers to large 22x20 storage units with elevator access that can help with your unique needs!

Advanced Security Features

With security access to your floor only and video surveillance, you can rest assured that your belongings are well-protected at our Otis St storage facility.

Other Amenities & Services

  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay for convenient unloading and loading
  • Elevators for easy access to upper levels
  • Open Sundays
  • Se Habla Espanol

Exceptional Customer Service

At Extra Space Storage, we're committed to providing high-quality self storage with great customer service. Our friendly, professional staff is happy to help with whatever you need, and you can expect our facility to always be clean, secure, and well-maintained. Contact us to reserve a storage unit in San Francisco today!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1781

Recent Customer Reviews About This Facility

20 of 641 reviews

April 8, 2021

Robert Boerrigter

Posted On Google

OVERALL RATING

Perfect place, super easy and great service!

April 7, 2021

Jared Andrew

Posted On Google

OVERALL RATING

I was able to sign up easily and conveniently on my way to the storage place and the staff were very courteous to me even though I was having a tough day with finding a storage on short notice. I really recommend this company

April 5, 2021

Stephen Paolini

Posted On Google

OVERALL RATING

Keisha was super helpful!

April 5, 2021

Douglas Tamli

Posted On Google

OVERALL RATING

Great service from Rachel. Thank you.

Response from Extra Space Storage (4/7/2021)

Hi Douglas, thanks so much for your review! We are thrilled to hear your experience with Rachel was positive and are always here to help with your storage needs! Give us a call at (415) 552-5751 or stop by the office if you need anything!

April 3, 2021

Allan Shapiro

Posted On Google

OVERALL RATING

Awesome, clean storage. John was especially helpful! Great customer service overall. Would highly recommend!

April 3, 2021

Sarah Bianchi

Posted On Google

OVERALL RATING

Easy storage with no problems.

April 3, 2021

Cyril Rocoffort de Vinniere

Posted On Google

OVERALL RATING

Clean unit and easy to work with crew. John was super helpful checking out

April 2, 2021

Eduardo Hernandez

Posted On Google

OVERALL RATING

Excellent service. Good customer service and friendly staff, definitely a good place to storage your items.

April 1, 2021

Jesse Sahbi

Posted On Google

OVERALL RATING

Kesha is lovely

April 1, 2021

all4snoopYT

Posted On Google

OVERALL RATING

Very clean and helpful -Leon

March 31, 2021

Mary Phifer

Posted On Google

OVERALL RATING

Keisha was very helpful and friendly. The experience was pleasant and went very smoothly

Response from Extra Space Storage (4/6/2021)

Thank you for the excellent rating, Mary! We're happy we were able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 31, 2021

Hellen Mcloving

Posted On Google

OVERALL RATING

Really nice customer service .First I called a phone number and the operator put me in touch with the lady that work on the premises . Both were nice and helpful . I got a good promotion , first month free. Thank you Keisha for the help. I recommend this storage . Is clean and the customer service is the best.

Response from Extra Space Storage (4/1/2021)

Thank you for the kind words, Hellen! We're committed to providing excellent customer service. We're glad our team was nice and helpful. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.

March 31, 2021

Anthony Nixon

Posted On Google

OVERALL RATING

This is THE storage spot to use!! They have an amazing team, positive vibes, relaxed layout of the place, parking was a walk in the park with the help of kiesha, the prices are exceptionally reasonable!!

March 30, 2021

Amy Cheng

Posted On Google

OVERALL RATING

Had a great experience with the staff and the facilities are very clean. Highly recommend!

Response from Extra Space Storage (3/30/2021)

Thank you for the kind remarks, Amy! We're so happy to hear we have your recommendation! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

March 30, 2021

Donato Martinez

Posted On Google

OVERALL RATING

Clean and freindly staff

Response from Extra Space Storage (4/5/2021)

Hi Donato, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 30, 2021

Gabe Napoleon

Posted On Google

OVERALL RATING

What an amazing customer service experience! Keisha and Rachael were attentive, charming, and provided a level of customer service I am genuinely impressed by. Thank you for your service!

Response from Extra Space Storage (3/30/2021)

Thank you for the review, Gabe! We pride ourselves on having a friendly, accommodating staff and are so happy Keisha and Rachael were able to assist you! Please stop by the office if you need anything.

March 30, 2021

Ms. C A

Posted On Google

OVERALL RATING

Very well kept up, attractive place, smooth floors for rolling carts. No peeling paint or anything like that. Secure: Requires individual codes to get into elevator or through doors. Clean: Other places I've stored in not al. In other places my clothes had evidence of mice nesting in em, had to throw a lot out. Not here. Never a single sign of any insects or mice. Yay!!! In some other places I would open my unit a few months later and find a layer of dirt, dust, grit all over, had to wet-wipe everything. That was aggravating, having all my possessions dirty. This place, however, is the cleanest of any storage place I've found. Hours til 7pm so you can get by after work. Only slight drawback is parking turnaround can be a little tight if you have a long truck...but it's doable. Staff: Keisha is the woman at the front desk who usually helps me, and she is a total gem. She's efficient and pro (handles renting or changing units smoothly and quickly) but also gives her work that personal touch missing so many places. Unlike so many businesses where you're just an acct #, she remembers your name, is always cheerful, never in a bad mood, makes renting here a joy. Heck, thinking about it, one reason I probably come back to deal with my storage and stay here is her. It's a pleasant experience all around. (But I'm sure that's true for many others too.) Go here when you need to store stuff!

Response from Extra Space Storage (4/5/2021)

Thanks for your kind words, Ms. C! Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Keisha reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!

March 29, 2021

Kip Fuller

Posted On Google

OVERALL RATING

Awesome staff they go all the way!!

Response from Extra Space Storage (4/4/2021)

We think our team is great too! Thanks for the positive review, Kip. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

March 29, 2021

Danielle Guynes

Posted On Google

OVERALL RATING

Rachel and Kesha are rockstars!

March 29, 2021

Manuel Cervantes

Posted On Google

OVERALL RATING

Smells beautiful and nice staff

Frequently Asked Questions at 190 Otis St

How much will a 5x10 storage unit hold at 190 Otis St?

How tall are self storage units in San Francisco, CA?

Where can I buy moving boxes in San Francisco, CA?

What is the smallest storage unit I can rent in San Francisco, CA?

How far in advance do I need to reserve a storage unit in San Francisco, CA?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Otis St and Duboce Ave

Directions from the North

Drive south on Van Ness Ave. Turn right onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.

Directions from the South

Drive north on Van Ness Ave. Turn left onto 15th St. Turn right onto Mission St. Turn left onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.

Directions from the East

Drive southwest on Mission St. Continue onto Otis St. Turn left to continue onto Otis St. Our facility will be on your right before Duboce Ave.

Directions from the West

Drive east on Oak St. Turn right onto Gough St. Turn left to continue onto Gough St. Continue onto Otis St. Our facility will be on your right before Duboce Ave.