San Francisco self storage at 1400 Folsom St

Extra Space Storage facility on 1400 Folsom St - San Francisco, CA
Extra Space Storage
1400 Folsom StSan Francisco, CA 94103

Read 271 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm
Storage Office Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm

Other Storage Available

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm
Storage Office Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm

Conveniently Located Near You

Extra Space Storage is a convenient storage solution for San Francisco residents in and around South of Market, Hayes Valley, and Mission District. Our facility is just off Folsom St. between 10th St and 11th St and is easily accessible from Hwy 101 and I-80. Locals will recognize our location next to Mercedes Benz of San Francisco and across the street from Sextant Coffee Roasters.

Self Storage Amenities You Need

Our San Francisco storage facility offers a wide range of storage unit sizes that can accommodate residential or commercial storage needs. It also has exceptional security features.

A Variety of Storage Unit & Storage Locker Sizes

From reduced-height storage lockers starting at 1x10 to standard storage units up to 12x17, Extra Space Storage offers several options for residential and commercial self storage. All of our units are indoors and have either first-floor access, rolling stair access, or elevator access. If you have questions about which storage unit is better for your needs, don't hesitate to contact us.

Advanced Security

Extra Space Storage in San Francisco is dedicated to providing a secure storage solution for customers. Our facility has excellent security measures in place—including video surveillance throughout the property—to give you peace of mind when storing your belongings with us.

Additional Amenities and Services

  • Personal access hours built around your schedule
  • Sturdy moving carts for large items
  • Covered loading bay for unloading and loading
  • Elevator access to upper levels
  • Wide-drive aisles to accommodate large moving trucks
  • Open Sundays
  • Se Habla Espanol

Store with Extra Space Storage

Extra Space Storage in San Francisco is a clean, well-maintained, and secure facility with a friendly, professional staff that's willing to help out with whatever you need. We also have great move-in specials, such as first month free and first month half off. Give us a call or stop by our Folsom St. facility for a tour!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1368

Recent Customer Reviews About This Facility

July 26, 2021

Gio U.

Posted On Google

OVERALL RATING

I had came into the facility right before closing and the manager, Juan, was still able to check me in to complete my reservation. Made everything quick and easy. Thank you! :) I came in to transfer to a smaller unit and they made it super easy! Jenica made it simple and helped me entertain my son while I completed my forms! Thank you!

Response from Extra Space Storage (1/18/2021)

Thank you for the excellent rating, Gio. We are glad Juan was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

July 24, 2021

Jennifer Y.

Posted On Google

OVERALL RATING

Two thumbs up. 5 stars. AMAZING CUSTOMER SERVICE!

Response from Extra Space Storage (6/17/2020)

Hi Jennifer, we're glad our manager made your move-in smooth and easy. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!?

July 15, 2021

Elle G.

Posted On Google

OVERALL RATING

I'm having an overall good to great and wonderful experience with Extra Space Storage! The great things about it: it's clean, I feel safe, it feels secure and well taken care of. I also feel the customer service reps that I have met are top notch. Curi Smith who is the asst store mgr is really particularly helpful and wonderful! She helped me pick out another storage space when I was downgrading and was patient and answered all my questions and offered ideas. Also the phone rep who I initially spoke with when I first signed up was quite helpful and very pleasant as well. Remember the good old days of good customer service pre-millenial passive aggressiveness? Well they all have that here. Seriously every single one of them. There were a few confusions at the beginning and miscommunications but they all either helped me through those and made up for it or fixed it. Here's what you need to know to avoid the confusions I had: (1) the measurements are sometimes not exact: Let's say you get a 4x8. It may not be 8 ft exact because of irregularities in the space but the overall space is 4x8 - For instance sometimes they have a column in your space but it's longer in other parts so overall you are getting approx 4x8. SO make sure you check out your space so that it works for you. They are really cool about it. I just didn't know and so I expected an exact space but it's not like that. Also please note that the ceiling size may differ so check with your local person that is actually at the exact site. It still worked for me and I was happy to work with irregular spaces because the overall space was still good! (2) Be sure you are in the elevator before 15 minutes before closing. THe elevator automatically won't let you in. I thought you had to be in the facility 15 minutes before closing and the first time I did that I was waiting for the elevator a long time not realizing that was not a delay but rather that the elevators stop accepting codes to enter 15 minutes. They were nice because it was my first time and I didn't know and I still ended up leaving on time. (3) if you come in the morning and the carts are locked up you can call them or call the Extra Space that is around the corner and they can come open it for you. (4) try to come on off times because if all the carts are occupied you have to wait (which could be a while) or carry stuff down yourself if you can. Also car parking is limited (like only about 5 spaces?) so only once did i have to wait for a spot to open up. Hasn't generally been a problem so I'm lucky I guess! Knowing this will help . I'm happy that the employees care and have fixed any billing mistakes and issues I have had (which were barely none) and I'm happy that they are patient enough to show me units to move when my storage needs changed and help me compare prices. I appreciate them and am happy to be here. Thank you Curi and staff for the great experience so far!

July 15, 2021

Benny B.

Posted On Google

OVERALL RATING

Nice clean facility. Friendly staff. Very helpful. Parking off the street is limited but accommodates with a few mins of patience. Let's be real it's SF. Very good for the city. I was in and out in less than 30 mins. All size units.

July 13, 2021

Gerry S.

Posted On Google

OVERALL RATING

Kareen was super helpful with my experience on renting a space for a few months????

July 2, 2021

Aaron F.

Posted On Google

OVERALL RATING

Quick and easy place to store things. The customer service took a bit of time to get back to me, but once I was on the phone with them it was very smooth.

July 2, 2021

Travis H.

Posted On Google

OVERALL RATING

The staff is fabulous everyday its hello. How are you and have a great day this is what im in contact with every time i attend my storage . cant wait to go back

Response from Extra Space Storage (5/27/2021)

Our team appreciates your rating, Travis. We're glad we were able to assist you with your self-storage needs.

June 28, 2021

Anca B.

Posted On Google

OVERALL RATING

This was such a smooth experience and my favorite perk was the first month free! Customer service was awesome - Jenica was very helpful and kind!

June 28, 2021

yos

Posted On Google

OVERALL RATING

Jenica was great, she has excellent customer service. She helped me get set up and showed me around the facility as well as my unit. The facility looks clean and well maintained. I'm happy I chose this storage company.

June 24, 2021

Skylar P.

Posted On Google

OVERALL RATING

Curri, the site manager is truly an asset to Extra Space Storage. She went out of her way to make my moving experience a positive one. She was efficient yet warm and friendly. She made it a pleasure to do business with Extra Space. Though I no longer need storage, if I do in the future, Extra Space will be my first choice.

June 18, 2021

Timothy W.

Posted On Google

OVERALL RATING

There is always a crazy funky smell that is nearly unbearable. The staff are pleasant and actual dumpsters that you can use at a storage facility is pretty remarkable. Compared to most other self storage in th San Francisco it is a steal. The smell though prevents me from giving more stars.

Response from Extra Space Storage (4/20/2021)

Hi Timothy, thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

June 14, 2021

Bee S.

Posted On Google

OVERALL RATING

Janice was super useful. She gave me information on the phone, showed me different units when I arrived and took great care of me and my stuff.

June 9, 2021

Eric H.

Posted On Google

OVERALL RATING

Very positive experience, well run, clear pricing, nice people

June 8, 2021

Mr M.

Posted On Google

OVERALL RATING

Curi’s warmth and attitude needs to be learn and taught in school! I felt at ease, and reassured that I was making the right choice when choosing Public storage. Curi was a delight and will definitely continue to use public storage when needed because of that!

Response from Extra Space Storage (6/8/2021)

Hi Mr. Meticulous. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Curi! Call us at 888-storage if you have any questions or need assistance with your rental!

June 8, 2021

Sallie T.

Posted On Google

OVERALL RATING

Curi was an Amazing! She was so helpful. She was extremely professional and kind

June 5, 2021

Karina K.

Posted On Google

OVERALL RATING

Have been renting a container for more than a year now, everything satisfactory.

Response from Extra Space Storage (6/12/2021)

Thank you for the review, Karina! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 3, 2021

John C.

Posted On Google

OVERALL RATING

Great price plus very convenient. Definitely a better place than a lot of the other ones I have seen.

Response from Extra Space Storage (6/10/2021)

Thanks for taking the time to give us your feedback, John. If you would like to provide us with more information on your experience, please stop by the office or call us at 888-storage! We are happy to help.

June 1, 2021

Dennis F.

Posted On Google

OVERALL RATING

Curi was EXCELLENT!! FAST SERVICE. VERY FRIENDLY. WOULD RECOMMEND

Response from Extra Space Storage (6/7/2021)

Thanks for the positive review, Dennis! We are glad you had a great experience with Curi. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 26, 2021

Arushi J.

Posted On Google

OVERALL RATING

I had a really great experience going over my options at the 1400 Folsom street location. Curi smith, the store manager was very patient and gave great advice. Looking forward to my storage experience here.

Response from Extra Space Storage (6/1/2021)

Arushi, we are so happy to hear that Curi could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office if you need anything.

May 18, 2021

Geoff &.

Posted On Google

OVERALL RATING

We had no problem transferring our contract from one unit to another

Response from Extra Space Storage (1/2/2021)

We’re grateful for your rating, Geoff & Gena Llc Sandcastle. Call us at (415) 626-6665 if you have any questions or need assistance with your rental!

Frequently Asked Questions at 1400 Folsom St

Do stored items get ruined in a storage unit?

How much storage space does a 1 bedroom apartment require?

Does Extra Space Storage have units with office spaces?

How can I keep rodents out of my unit?

Is there a cancellation fee at 1400 Folsom St?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Folsom St & 10th Street

Directions from the North

South over the Golden Gate Bridge (Hwy 101) - Hwy 101 turns into Lombard St in the city - right on Van Ness Ave- left on 12th Street- left on Folsom St. From the Golden Gate Bridge or Marina District take Lombard St/Hwy 101 South- right on Van Ness Ave- pass Market St and turn left onto 12th St- left on Folsom St

Directions from the South

Highway 101 north to 9th Street exit. Left on 9th Street exit- left on Harrison St- right on 11th St- right on Folsom St. Highway 101 north- take the 9th Street/Civic Center exit- left on 9th Street- left on Harrison St- right on 11th St- right on Folsom St

Directions from the East

Take I-80 over the Bay Bridge to 9th Street exit- left on Harrison St- right 11th St- Right on Folsom St. Take I-80 over the Bay Bridge- take the 9th Street/Civic Center exit- left on Harrison St- right 11th St- Right on Folsom St

Directions from the West

East on Geary Blvd- right on Van Ness Ave- left on 12th St- left on Folsom St. From the Richmond District head East on Geary Blvd- at Saint Mary's Cathedral continue onto Starr King Way- right on Van Ness Ave- left on 12th St- left on Folsom St