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190 Otis St
San Francisco, CA 94103
Distance: 0.41 miles
2501 Cesar Chavez St
San Francisco, CA 94124
Distance: 1.75 miles
San Francisco self storage at 1400 Folsom St
Read 234 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Self Storage Amenities You Need
A Variety of Storage Unit & Storage Locker Sizes
Advanced Security
Additional Amenities and Services
- Personal access hours built around your schedule
- Sturdy moving carts for large items
- Covered loading bay for unloading and loading
- Elevator access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Open Sundays
- Se Habla Espanol
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1368
Recent Customer Reviews About This Facility
20 of 234 reviews
April 12, 2021
Jesus Romero
Posted On Google
Great Service
March 29, 2021
Carl Schilbe
Posted On Google
Good experience, the ladies that helped me were outstanding, prices fair, facility clean . Would recommend.
Response from Extra Space Storage (4/4/2021)
Thank you so much for your kind words, Carl. We really appreciate you taking the time to share your experience with us. We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
March 15, 2021
Ruby Ryan
Posted On Google
Wonderful customer service. Respectful and cool time talk to thank you Curi ??
Response from Extra Space Storage (3/16/2021)
Thanks, Ruby. We are thrilled you had a great experience with Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!
March 2, 2021
Charles Montague
Posted On Google
So helpful. Curi helped me get a unit so fast and so easy. Great deal! I was in a terrible mood when I came in, and Curi is a beam of sunshine. It Made my day.
Response from Extra Space Storage (3/9/2021)
Hi Charles, thank you for your review. We're glad Curi helped you get a unit so fast and easy. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 16, 2021
Iris Suarez
Posted On Google
Juan was very helpful and informative. Got me a perfectly sized unit. Definitely ask for Juan for any of your storage needs.
Response from Extra Space Storage (2/23/2021)
Hi Iris, thank you for your review. We're glad Juan was very helpful, informative, and got you a perfectly sized unit. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
February 6, 2021
Greg Quan
Posted On Google
Great service and very helpful staff!
Response from Extra Space Storage (2/8/2021)
Thank you for the kind words, Greg! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything!
February 1, 2021
J H
Posted On Google
The staff takes such good care of me- super friendly and warm. Highest recommendation!
Response from Extra Space Storage (2/2/2021)
Thank you for the kind remarks, J! We're so happy to hear we have your recommendation! Please stop by the office or give us a call if there is anything else we can do for you.
January 28, 2021
Samuel Reyes
Posted On Google
Mike and Curi was an amazing help and gave me the info I needed!!!
Response from Extra Space Storage (1/29/2021)
Thank you for the kind words, Samuel. We're glad Mike and Curi were able to help! Our team is here to serve you, so give us a call at (415) 626-6665 if you need any future assistance.
January 23, 2021
David Essling
Posted On Google
Great staff, super friendly, especially Jamaica, Curi, and Mike! Would come back again anytime.
Response from Extra Space Storage (1/25/2021)
Thank you for the review, David! We pride ourselves on having a friendly, accommodating staff and are so happy Jamaica, Curi, and Mike were able to assist you! Feel free to reach out at any time at 888-storage.
January 22, 2021
Ines Rodriguez
Posted On Google
Wow, amazing!!!! Mike made my day by making the process of moving easy. I’m so grateful and would recommend Extra Storage vs any storage locations in SF
Response from Extra Space Storage (1/25/2021)
Hello, Ines. Thank you for the review. We're so glad Mike could meet your storage needs. Please stop by the office if you need anything!
January 18, 2021
Kim Marie Carpenter
Posted On Google
I just want to say that Juan was great and these 5 stars are for his excellence in customer service. He is always very professional and friendly
Response from Extra Space Storage (1/19/2021)
Thank you for the kind words, Kim Marie! We're committed to providing excellent customer service. We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience with Juan. Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 17, 2021
Gio U
Posted On Google
I had came into the facility right before closing and the manager, Juan, was still able to check me in to complete my reservation. Made everything quick and easy. Thank you! :)
Response from Extra Space Storage (1/18/2021)
Thank you for the excellent rating, Gio. We are glad Juan was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
January 16, 2021
Lauren Johnson
Posted On Google
Juan and mike are the best! Super helpful
Response from Extra Space Storage (1/16/2021)
Thank you for the kind words, Lauren. We're glad Juan and Mike were able to help! Our team is here to serve you, so give us a call at (415) 626-6665 if you need any future assistance.
January 8, 2021
Andrew Richards
Posted On Google
Thank u juan
Response from Extra Space Storage (1/9/2021)
Hi Andrew, thank you for your review. We're glad Juan was able to help! Don't hesitate to reach out at 888-STORAGE if you need anything!
December 31, 2020
sean jones
Posted On Google
This storage place is wonderful and the people running it are lovely genuine folks. Look no further for your storage needs!!!
Response from Extra Space Storage (1/1/2021)
Thank you for the review, Sean! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything in the future, feel free to stop by or call us at 888-storage.
December 29, 2020
Matthew Moreau
Posted On Google
Facility is clean and feels secure. Juan was super helpful and courteous. Thank you for all your help! Note: Some units are on the 2nd floor but in a wing that does not have an elevator, stairs only. Be aware of this when choosing a unit if you have really heavy things to store.
Response from Extra Space Storage (12/30/2020)
Thank you for your feedback, Matthew! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We're happy to hear Juan was super helpful and courteous. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 29, 2020
Jon-Paul Andrews
Posted On Google
Awesome place, friendly service, employees are so amazing that I will never use a different storage company in San Francisco!
Response from Extra Space Storage (12/30/2020)
Thanks for the positive review, Jon-paul! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 29, 2020
Whitney Mundt
Posted On Google
Customer service was top notch Jamaica was great
Response from Extra Space Storage (12/30/2020)
Hello Whitney, thank you for the rating! We’re happy to hear you had a great experience with Jamaica. Don't hesitate to reach out to us at 888-storage if you need anything!?
December 22, 2020
Kristina Janee Holierthnthou
Posted On Google
This has definitely, been the easiet, most pleasant, experience, I've ever had renting a storage space! The facility is clean and well lit and the Extra Space associate that helped me, was Extra accommodating and kind, even staying a few minutes later, to allow me to finish the chore, thanks, Juan!
Response from Extra Space Storage (12/23/2020)
Thank you Holierthanthou! We pride ourselves on keeping our storage facility clean and well lit and are thrilled to hear your experience reflects that! We pride ourselves on having a helpful, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
December 19, 2020
CJ Minott
Posted On Google
Great storage, good pricing, convenient location, amazing friendly staff.
Response from Extra Space Storage (12/20/2020)
Cj, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
Frequently Asked Questions at 1400 Folsom St
Do stored items get ruined in a storage unit?
How much storage space does a 1 bedroom apartment require?
Does Extra Space Storage have units with office spaces?
How can I keep rodents out of my unit?
Is there a cancellation fee at 1400 Folsom St?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Folsom St & 10th Street
Directions from the North
South over the Golden Gate Bridge (Hwy 101) - Hwy 101 turns into Lombard St in the city - right on Van Ness Ave- left on 12th Street- left on Folsom St. From the Golden Gate Bridge or Marina District take Lombard St/Hwy 101 South- right on Van Ness Ave- pass Market St and turn left onto 12th St- left on Folsom St
Directions from the South
Highway 101 north to 9th Street exit. Left on 9th Street exit- left on Harrison St- right on 11th St- right on Folsom St. Highway 101 north- take the 9th Street/Civic Center exit- left on 9th Street- left on Harrison St- right on 11th St- right on Folsom St
Directions from the East
Take I-80 over the Bay Bridge to 9th Street exit- left on Harrison St- right 11th St- Right on Folsom St. Take I-80 over the Bay Bridge- take the 9th Street/Civic Center exit- left on Harrison St- right 11th St- Right on Folsom St
Directions from the West
East on Geary Blvd- right on Van Ness Ave- left on 12th St- left on Folsom St. From the Richmond District head East on Geary Blvd- at Saint Mary's Cathedral continue onto Starr King Way- right on Van Ness Ave- left on 12th St- left on Folsom St