San Francisco self storage at 1400 Folsom St

Extra Space Storage facility on 1400 Folsom St - San Francisco, CA
Extra Space Storage
1400 Folsom StSan Francisco, CA 94103

Read 330 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm
Storage Office Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm
Storage Office Hours
Mon-Fri: 08:00am-07:00pm
Sat: 08:00am-07:00pm
Sun: 08:00am-04:00pm

Conveniently Located Near You

Extra Space Storage is a convenient storage solution for San Francisco residents in and around South of Market, Hayes Valley, and Mission District. Our facility is just off Folsom St. between 10th St and 11th St and is easily accessible from Hwy 101 and I-80. Locals will recognize our location next to Mercedes Benz of San Francisco and across the street from Sextant Coffee Roasters.

Self Storage Amenities You Need

Our San Francisco storage facility offers a wide range of storage unit sizes that can accommodate residential or commercial storage needs. It also has exceptional security features.

A Variety of Storage Unit & Storage Locker Sizes

From reduced-height storage lockers starting at 1x10 to standard storage units up to 12x17, Extra Space Storage offers several options for residential and commercial self storage. All of our units are indoors and have either first-floor access, rolling stair access, or elevator access. If you have questions about which storage unit is better for your needs, don't hesitate to contact us.

Advanced Security

Extra Space Storage in San Francisco is dedicated to providing a secure storage solution for customers. Our facility has excellent security measures in place—including video surveillance throughout the property—to give you peace of mind when storing your belongings with us.

Additional Amenities and Services

  • Personal access hours built around your schedule
  • Sturdy moving carts for large items
  • Covered loading bay for unloading and loading
  • Elevator access to upper levels
  • Wide-drive aisles to accommodate large moving trucks
  • Open Sundays
  • Se Habla Espanol

Store with Extra Space Storage

Extra Space Storage in San Francisco is a clean, well-maintained, and secure facility with a friendly, professional staff that's willing to help out with whatever you need. We also have great move-in specials, such as first month free and first month half off. Give us a call or stop by our Folsom St. facility for a tour!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1368

Recent Customer Reviews About This Facility

October 21, 2021

bruce p.

Posted On Google

OVERALL RATING

Thanks for all the help carmen

Response from Extra Space Storage (10/21/2021)

Thank you for the kind words, Bruce. We're glad Carmen was able to help! Our team is here to serve you, so give us a call at (415) 626-6665 if you need any future assistance.

October 17, 2021

R A.

Posted On Google

OVERALL RATING

Thank you Carmen for your immediate response to my issue today. It's a relief that my business can be handled over the phone with 100% satisfaction. I appreciate your time. RA

Response from Extra Space Storage (10/17/2021)

Hi R, thank you for your review. We're glad Carmen provided you with an immediate response to your issue today. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

October 15, 2021

Robert T.

Posted On Google

OVERALL RATING

Decent storage facility.

Response from Extra Space Storage (10/15/2021)

Thanks, Robert. We are thrilled you had a great experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!

October 9, 2021

Ulber A.

Posted On Google

OVERALL RATING

I was in the bay erea to do an moving drop for a customer. But he had not arrived yet so I came to ask the lady at the counter if it was OK to park besides the facility and wait for customer to arrive.(as I saw I thought she would give me trouble) but she was a sweet heart beginning to end . Also the gentleman working with her.? FyI forgot to ask her name.

October 8, 2021

silvia s.

Posted On Google

OVERALL RATING

Carmen is truly the best. She’s helped me so many times and to such great lengths

Response from Extra Space Storage (10/8/2021)

Thank you for the kind words, Silvia. We're glad Carmen was able to help! Our team is here to serve you, so give us a call at (415) 626-6665 if you need any future assistance.

October 4, 2021

Ab B.

Posted On Google

OVERALL RATING

Great Service! The staff here were really helpful and friendly. Definitely would recommend it to anyone.

Response from Extra Space Storage (10/4/2021)

Thank you for the kind words, Ab! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!

October 1, 2021

Rawberto R.

Posted On Google

OVERALL RATING

Staff was very helpful as well as polite. Im currently going through some real heavy “ish”, if you know what I mean and to be given service from people who actually care and want to help feels pretty damn good. No Cap I fuks wit em.

Response from Extra Space Storage (10/1/2021)

Thanks for the awesome review, Rawberto! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (415) 626-6665 if you need anything.

September 23, 2021

Svetlana K.

Posted On Google

OVERALL RATING

Stuff is nice

Response from Extra Space Storage (9/24/2021)

Thank you for the review, Svetlana! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 23, 2021

Holly J.

Posted On Google

OVERALL RATING

the staff were helpful and friendly. I haven't seen the space yet since I'm moving across the country. They helped me pick a big enough space. i look forward to seeing it when I get there.

Response from Extra Space Storage (9/23/2021)

Hi Holly, thank you for your review. We're glad our team was helpful and friendly. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

August 25, 2021

Jacob M.

Posted On Google

OVERALL RATING

Amazing service, my stuff was safe all summer when I went home from school. Highly recommend

Response from Extra Space Storage (8/26/2021)

Thanks for the kind words, Jacob! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (415) 626-6665 if you need anything.

August 12, 2021

Cassaundra “.

Posted On Google

OVERALL RATING

Helpful staff, good size units, great deals online!

Response from Extra Space Storage (9/8/2021)

At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words Cassaundra “cassi”. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

August 5, 2021

Mike M.

Posted On Google

OVERALL RATING

My experience was wonderful at the location. It was quick, fast and easy. I reserved online and paid in store. Only thing I would suggest is if the site goes into detail about the storage fee AND how insurance can up the rental price on your rental. I went in there thinking I was going to pay one price, but ended up having to pay a higher price. Thank God it was still affordable, but to avoid all the confusion, this should be explain throughly as you’re reserving your rental space online. There should be no gray areas whatsoever. Thanks.

Response from Extra Space Storage (9/2/2021)

Thanks, Mike, for your suggestion! We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally so we can work to improve our customer experience. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

August 4, 2021

Zachary G.

Posted On Google

OVERALL RATING

Quick to help me and friendly

Response from Extra Space Storage (8/5/2021)

Zachary, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

August 4, 2021

Erick E.

Posted On Google

OVERALL RATING

Just booked our storage unit. So easy and hassle-free. The manager called a few minutes after to confirm details and the booking.

Response from Extra Space Storage (8/5/2021)

Thank you for the review, Erick! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!

July 26, 2021

Gio U.

Posted On Google

OVERALL RATING

I had came into the facility right before closing and the manager, Juan, was still able to check me in to complete my reservation. Made everything quick and easy. Thank you! :) I came in to transfer to a smaller unit and they made it super easy! Jenica made it simple and helped me entertain my son while I completed my forms! Thank you!

Response from Extra Space Storage (1/18/2021)

Thank you for the excellent rating, Gio. We are glad Juan was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

July 24, 2021

Jennifer Y.

Posted On Google

OVERALL RATING

Two thumbs up. 5 stars. AMAZING CUSTOMER SERVICE!

Response from Extra Space Storage (6/17/2020)

Hi Jennifer, we're glad our manager made your move-in smooth and easy. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!?

July 15, 2021

Elle G.

Posted On Google

OVERALL RATING

I'm having an overall good to great and wonderful experience with Extra Space Storage! The great things about it: it's clean, I feel safe, it feels secure and well taken care of. I also feel the customer service reps that I have met are top notch. Curi Smith who is the asst store mgr is really particularly helpful and wonderful! She helped me pick out another storage space when I was downgrading and was patient and answered all my questions and offered ideas. Also the phone rep who I initially spoke with when I first signed up was quite helpful and very pleasant as well. Remember the good old days of good customer service pre-millenial passive aggressiveness? Well they all have that here. Seriously every single one of them. There were a few confusions at the beginning and miscommunications but they all either helped me through those and made up for it or fixed it. Here's what you need to know to avoid the confusions I had: (1) the measurements are sometimes not exact: Let's say you get a 4x8. It may not be 8 ft exact because of irregularities in the space but the overall space is 4x8 - For instance sometimes they have a column in your space but it's longer in other parts so overall you are getting approx 4x8. SO make sure you check out your space so that it works for you. They are really cool about it. I just didn't know and so I expected an exact space but it's not like that. Also please note that the ceiling size may differ so check with your local person that is actually at the exact site. It still worked for me and I was happy to work with irregular spaces because the overall space was still good! (2) Be sure you are in the elevator before 15 minutes before closing. THe elevator automatically won't let you in. I thought you had to be in the facility 15 minutes before closing and the first time I did that I was waiting for the elevator a long time not realizing that was not a delay but rather that the elevators stop accepting codes to enter 15 minutes. They were nice because it was my first time and I didn't know and I still ended up leaving on time. (3) if you come in the morning and the carts are locked up you can call them or call the Extra Space that is around the corner and they can come open it for you. (4) try to come on off times because if all the carts are occupied you have to wait (which could be a while) or carry stuff down yourself if you can. Also car parking is limited (like only about 5 spaces?) so only once did i have to wait for a spot to open up. Hasn't generally been a problem so I'm lucky I guess! Knowing this will help . I'm happy that the employees care and have fixed any billing mistakes and issues I have had (which were barely none) and I'm happy that they are patient enough to show me units to move when my storage needs changed and help me compare prices. I appreciate them and am happy to be here. Thank you Curi and staff for the great experience so far!

July 15, 2021

Benny B.

Posted On Google

OVERALL RATING

Nice clean facility. Friendly staff. Very helpful. Parking off the street is limited but accommodates with a few mins of patience. Let's be real it's SF. Very good for the city. I was in and out in less than 30 mins. All size units.

July 13, 2021

Gerry S.

Posted On Google

OVERALL RATING

Kareen was super helpful with my experience on renting a space for a few months????

July 2, 2021

Aaron F.

Posted On Google

OVERALL RATING

Quick and easy place to store things. The customer service took a bit of time to get back to me, but once I was on the phone with them it was very smooth.

Frequently Asked Questions at 1400 Folsom St

Do stored items get ruined in a storage unit?

How much storage space does a 1 bedroom apartment require?

Does Extra Space Storage have units with office spaces?

How can I keep rodents out of my unit?

Is there a cancellation fee at 1400 Folsom St?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Folsom St & 10th Street

Directions from the North

South over the Golden Gate Bridge (Hwy 101) - Hwy 101 turns into Lombard St in the city - right on Van Ness Ave- left on 12th Street- left on Folsom St. From the Golden Gate Bridge or Marina District take Lombard St/Hwy 101 South- right on Van Ness Ave- pass Market St and turn left onto 12th St- left on Folsom St

Directions from the South

Highway 101 north to 9th Street exit. Left on 9th Street exit- left on Harrison St- right on 11th St- right on Folsom St. Highway 101 north- take the 9th Street/Civic Center exit- left on 9th Street- left on Harrison St- right on 11th St- right on Folsom St

Directions from the East

Take I-80 over the Bay Bridge to 9th Street exit- left on Harrison St- right 11th St- Right on Folsom St. Take I-80 over the Bay Bridge- take the 9th Street/Civic Center exit- left on Harrison St- right 11th St- Right on Folsom St

Directions from the West

East on Geary Blvd- right on Van Ness Ave- left on 12th St- left on Folsom St. From the Richmond District head East on Geary Blvd- at Saint Mary's Cathedral continue onto Starr King Way- right on Van Ness Ave- left on 12th St- left on Folsom St