Santa Monica self storage at 3250 Olympic Blvd

I want to thank Jocelyn Alvarez and her team for helping me secure my storage unit. She walked me through selecting the correct unit, and making sure all my questions and concerns were dealt with. I feel confident that I made the right choice in choosing this location for my needs. The facility is safe, user-friendly, most importantly, very clean.

Staff was great and attentive. The place was clean and easy to access.

Great place! Jocelyn is such a wonderful person and was extremely helpful! Make sure to ask for her (:

Great experience. Jocelyn was really helpful explaining everything to me who new nothing about storage units before coming in.

Amazing staff!!! Nice place super clean!! Jocelyn was super nice!! She helped me with everything I needed help with!!! I would recommend this place to everyone I know 10/10!

Came to this location to store my personal belongings. Jocelyn was the employee that helped me and was extremely helpful and informative. she also showed me all the units i requested to see. Overall great customer service, very pleasant. the property was clean and made it feel safe to choose to store my belongings here.

Jocelyn is amazing and made my first storage experience super easy amidst the stress of moving. Thank you Jocelyn!!

Jocelyn and Sunny were great! Totally recommend this location. Super clean and friendly staff. If you go ask for them

Great business. Easy to use, great deals, clean and safe space. Jocelyn was an absolute professional and very nice!

As an artist I find it important to have a secure and reliable place to store my art and other creative ideas. They also are very customer friendly. Jocelyn always remembers me by name and helps me with whatever I need.

I stopped by to purchase a few boxes and Jocelyn greeted me with a smile on her face. She was very helpful in choosing the correct size boxes I needed and was very knowledgeable on how to pack my items. I definitely recommend this facility from what I saw it was spotless and Jocelyns customer service was the cherry on top of a very easy trabsacton.

Jocelyn was great!

Jocelyn at the front was SO helpful. I came in with movers and realized I needed a bigger unit and she was ready to help and even swept out the new unit for me. Thanks again so much :)

Jocelyn is amazing! She helped us fine the best size storage. Keeps the facility cleans and her customer service is outstanding! 100% recommend.

Customer service was nice and friendly but bathroom sink doesn’t work and paper towel dispenser not adequate paper.

Steve was super helpful and professional.

Great customer service and very secure. My first unit wasn’t big enough and they helped me switch to a larger unit on the spot. Jocelyn was very helpful with the move out process.

Good access hours. Jocelyn keeps facility clean

This location has been a pleasure to do business with. Joselyn is always friendly and willing to assist. The crew also maintains the facility immaculately. I came in one day to find the floors glossed. They even double check your locks to make sure they aren’t left open. The staff is unusually exceptional! My experience thus far and I hope it continues!

This is the second time I needed to rent a storage unit and I’m happy to say that I’ve found it again with “ESS”. The place smells and looks clean, they have dolly/carts to help your self moving your stuff in or out, easy access with a ramp and I’d probably say the best of all is the attention to customer service! From my first call to find out availability to a little issue I had with the latch of the unit, having Joselyn (the manager) looking at it and also giving a solution right away, (I’m pretty sure there was a smile covered by the mask). Thanks again for keeping my belongings safe. LS