New Castle self storage at 144 S Dupont Hwy

Michelle was awesome! Great with service!

We moved out of our last storage unit because the facility was less adequate yet similarly priced. We love that it's climate controlled, that it's brand new, and the service that we received so far has been above excellent. When we originally went to look at and possibly rent a storage space, we were in and out within an hour. I'm just upset we didn't move in sooner.

I am renting a storage unit for the first time. My experience with Extra Space Storage on DuPont Highway in New Castle De was exceptional! The person helping me go through the process (I think her name was Michelle) was so patient, answered all my questions and showed me the unit. She was excellent!!!!!!

Austin was great. Very Upfront and Honest. The type of employee every employer should want at the front desk. Engaging and clear. Explained the whole process and made it effortless.

The Assistant Manager I met with was nice, helpful and pleasant. I needed to see two sizes before I made my decision and she showed each to me with no issue.

fast easy experience

Decent facility, with easy access. I received top notch service from Austin, who was very informative, courteous and helpful.

Austin at the New Castle Delaware location was Great and the customer service was Amazing. Quick, Simple, Courteous and Professional. I love the hours if operation, clean as a whistle units and easy access. New Castle Extra Space gets ????????????????????

Michelle was amazing!!! Very Clean units, climate controlled, they had chairs at the counter to sit during transaction. Easy terms to understand. Carts to help move belongs, easy access, highly secure. Just might be a long term stay!

Austin is funny and amazing

Extra space is the best. Very safe and clean. Austin is great. His customer service is phenomenal. Very professional caring guy, takes time to answer all your questions. Couldn't asked for a better place to keep my furniture until my house was built. I have no problem giving 5 stars. Keep up the great and awesome work Austin.

Have used many storage locations across the country and this is the best experience I've had using a storage place. Very clean, nicely equipped with trolley and small ladder, and really cheap. Needed a small space for 3 boxes and the rent is 25 a month. Other nearby locations wanted at least 50 dollars. The only negative was, reserving online for a week out, and being called the same day to pay immediately and being told, best to pay now to make sure to keep the space. Well then, what's the point of reserving the space? Do you reserve a rental car today for next week, and start paying for using it today? But every storage location runs the same sales technique---get it now so that you don't lose the space. That and the unique locker that must be bought from them, of course. Besides these ill famous techniques, storage has been really good.

My experience with Michelle was painless. Michelle walked me through the process, it was quick, and she was very friendly and professional. I would recommend this storage facility one hundred percent.

Class A Customer Service!!!!! Had to use storage for 2 months while in process of moving . From set up to closure, all wet accommodating and professional . Grounds are immaculate and units are well maintained!!

Vince the manager is excellent! Love having a climate controlled unit to store our items that we don’t want destroyed. Facility is brand new and super clean

This was my husband & I first time getting a storage unit and Michelle at the site on route 13 in delaware made everything so easy to understand and was a pleasure to interact with!

Nice unit very clean an spacious and great customer service! Michelle was awesome!

Professional, Friendly & Determined To Meet Customers Expectations! Austin is awesome!!!

Austin was a great help and ensured I was able to obtain a unit that fit my requirements. He is polite and knowledgeable.

Great place that was very helpful when I forgot my key! Clean and easy to navigate