Extra Space Storage facility on 144 S Dupont Hwy - New Castle, DE
(324 REVIEWS)

New Castle self storage at 144 S Dupont Hwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7275

Directions

Intersections/Landmarks

Dupont Hwy and DE-273

Directions from the North

Drive south on Dupont Hwy. Pass DE-273 and continue south. Make a U-turn at 3rd Ave and continue north on Dupont Hwy. Our facility will be on your right after New Castle Auto Spa.

Directions from the South

Drive north on Dupont Hwy. Pass Carman Chrysler Jeep Dodge and continue north. Our facility will be on your right after New Castle Auto Spa.

Directions from the East

Drive west on DE-273 W. Turn left onto Dupont Hwy. Make a U-turn at 3rd Ave and continue north on Dupont Hwy. Our facility will be on your right after New Castle Auto Spa.

Directions from the West

Drive east on DE-273 E. Turn right onto Dupont Hwy. Make a U-turn at 3rd Ave and continue north on Dupont Hwy. Our facility will be on your right after New Castle Auto Spa.

Frequently Asked Questions at 144 S Dupont Hwy

Are storage units climate controlled at 144 S Dupont Hwy?

Does 144 S Dupont Hwy have 24 hour access self storage?

Does the storage facility on S Dupont Hwy have short term self storage available?

How secure are storage units at 144 S Dupont Hwy?

What type of lock do I need for a storage unit at 144 S Dupont Hwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 20, 2022

Mommy a.

Posted On Google

OVERALL RATING

Well my1st encounter went Great which was over the phone with manager Dan, then I went to purchase and idk what happened. Oh Dan said I was handled by a “new employee” who confused me and made me PAY more then I was quoted:’( He made me pay for a lock when I had already purchased a cheaper one from Walmart AND he had me purchase Their insurance when I ALREADY had renters I could use instead, So that’s my reason for my rating.

Response from Extra Space Storage (6/20/2022)

Your feedback is very important to our team, Mommy and LurLen TV. We're sorry to hear about your experience. Extra Space Storage strives to provide 5-star customer service to every customer that walks in our doors and we are disappointed to hear that you didn't get that. We'd love a chance to talk with you directly, please call us at 888-storage.

June 2, 2022

Dennis D.

Posted On Google

OVERALL RATING

Reasonable priced units clean the staff is helpful and friendly

Response from Extra Space Storage (6/3/2022)

Hi Dennis, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 27, 2022

Amanda G.

Posted On Google

OVERALL RATING

Had a wonderful experience with Dan Aldarondo! His customer service skills are excellent.

Response from Extra Space Storage (5/28/2022)

Thank you, Amanda, for the great rating! It's wonderful to hear you had a positive experience with Dan and want you to know that we are here to assist you with any further storage needs! Give us a call at (302) 276-8427 if anything comes up!

May 27, 2022

kamilla A.

Posted On Google

OVERALL RATING

Danny was very friendly and helpful. He made renting a storage unit simple.

Response from Extra Space Storage (5/28/2022)

Thank you for the kind review, Kamilla. We're glad Danny was friendly and able to help! Our team is here to serve you, so give us a call at (302) 276-8427 if you need any future assistance.

May 27, 2022

Erik L.

Posted On Google

OVERALL RATING

Danny was great look forward to renting soon !

Response from Extra Space Storage (5/28/2022)

Thanks for the awesome review, Erik! We work hard to meet the expectations of our customers, and we're happy to hear Danny hit the mark for you! Don't hesitate to stop by the office or contact us at (302) 276-8427 if you need anything.

May 27, 2022

Gabriel L.

Posted On Google

OVERALL RATING

Great facility and even better workers. Danny was especially great. Very easy going and helped me find the best storage unit to fit everything i needed while i transitioned moving into a new house. If you go anywhere it should be here.

Response from Extra Space Storage (5/28/2022)

Thanks, Gabriel, for the excellent rating! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Danny was able to provide that for you! Please give us a call at 888-storage or stop by the office if you need anything!

May 26, 2022

Linda M.

Posted On Google

OVERALL RATING

Thanks so much Danny in New Castle Dupont Hwy you were Professional and an Awesome Personality.I look forward to my Storage Unit. I will Definitely Recommend.

Response from Extra Space Storage (5/27/2022)

Hi Linda, thank you for recommending us. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience with Danny. Stop by our office if you need assistance or have any questions.

April 18, 2022

Jeremy M.

Posted On Google

OVERALL RATING

Had a storage unit here for almost two years and had zero complaints. Competitive pricing, climate controlled. Well maintained. And good customer service. Austin was always willing to help and answer any questions promptly and informatively. I cant speak for other locations but if I ever end up needing another storage unit. I will be a returning customer.

Response from Extra Space Storage (4/19/2022)

Hi Jeremy. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Austin. Our team is proud to serve you and your storage needs. Please let us know if you need anything at 888-storage.

April 9, 2022

Va'lenzia H.

Posted On Google

OVERALL RATING

5 Stars Across the board!! ?????????? ?? I was storage shopping btw Extra Space & Cube Smart and I'm so glad I went with extra space!! Danny & Austin are super friendly, amazing, and professional!! I feel like I gained a uncle and cousin literally! LoL! They welcomed me to town and gave me several restaurant and bars I can visit. It was literally like chatting with family. ?? Besides all that greatness, I reserved a 5×5 storage for ??79.99 online with a 5% Military Discount ???? and ??11 of insurance for up to ??2000. (The insurance is optional just depends on your actual insurance if they cover items in storage or not). The pros to this insurance is there is no deductible if something happens to yours items while in storage. ?? The storage is about the size of a small walk-in closet. You can fit at least 20 boxes in there or a twin bed with some boxe. It's perfect for a roommate situation or just for keeping your place decluttered for the different seasons.The facility it climate controlled, super safe and cost friendly.?? ?? Thank you so much Austin and Danny for the warm and friendly welcome to Deleware!!! I ?????? recommend this storage for you items! #ExtraSpaceStorage for me ??????????????

Response from Extra Space Storage (4/10/2022)

Va'lenzia, thank you for the 5-star review! We are so glad Danny and Austin are super friendly, amazing, and professional. We know that our customers value safe facilities and friendly staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 8, 2022

Adelina U.

Posted On Google

OVERALL RATING

Danny was very helpful and knowledgeable. I plan on renting soon

Response from Extra Space Storage (4/8/2022)

Thank you for the excellent rating, Adelina. We're glad Danna was knowledgeable and able to help! Our team is here to serve you, so give us a call at (302) 276-8427 if you need any future assistance.

April 7, 2022

Va'lenzia H.

Posted On Google

OVERALL RATING

???? 5?? ??'S Across the board 5?????? ?? I was storage shopping btw Extra Space & Cube Smart and I'm so glad I went with extra space!! Danny & Austin are super friendly, amazing, and professional!! I feel like I gained a uncle and cousin literally! LoL! They welcomed me to town and gave me several restaurant and bars I can visit. It was literally like chatting with family. ?? Besides all that greatness, I reserved a 5×5 storage for ??79.99 online with a 5% Military Discount ???? and ??11 of insurance for up to ??2000. (The insurance is optional just depends on your actual insurance if they cover items in storage or not). The pros to this insurance is there is no deductible if something happens to yours items while in storage. ?? The storage is about the size of a small walk-in closet. You can fit at least 20 boxes in there or a twin bed with some boxe. It's perfect for a roommate situation or just for keeping your place decluttered for the different seasons.The facility it climate controlled, super safe and cost friendly.?? ?? Thank you so much Austin and Danny for the warm and friendly welcome to Deleware!!! I ?????? recommend this storage for you items! #ExtraSpaceStorage for me ??????????????

Response from Extra Space Storage (4/8/2022)

Hi Va'lenzia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Danny and Austin! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 7, 2022

Va'lenzia H.

Posted On Google

OVERALL RATING

???? 5?? ??'S Across the board 5?????? ?? I was storage shopping btw Extra Space & Cube Smart and I'm so glad I went with extra space!! Danny & Austin are super friendly, amazing, and professional!! I feel like I gained a uncle and cousin literally! LoL! They welcomed me to town and gave me several restaurant and bars I can visit. It was literally like chatting with family. ?? Besides all that greatness, I reserved a 5×5 storage for ??79.99 online with a 5% Military Discount ???? and ??11 of insurance for up to ??2000. (The insurance is optional just depends on your actual insurance if they cover items in storage or not). The pros to this insurance is there is no deductible if something happens to yours items while in storage. ?? The storage is about the size of a small walk-in closet. You can fit at least 20 boxes in there or a twin bed with some boxe. It's perfect for a roommate situation or just for keeping your place decluttered for the different seasons.The facility it climate controlled, super safe and cost friendly.?? ?? Thank you so much Austin and Danny for the warm and friendly welcome to Deleware!!! I ?????? recommend this storage for you items! #ExtraSpaceStorage for me ??????????????

Response from Extra Space Storage (4/8/2022)

Hi Va'lenzia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Danny and Austin! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 5, 2022

peter b.

Posted On Google

OVERALL RATING

Danny was a good guy

Response from Extra Space Storage (4/5/2022)

Thanks for the positive review, Peter! We are glad you had a great experience with Danny. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 1, 2022

Tra'Lynne O.

Posted On Google

OVERALL RATING

Austin and Danny were great! Very friendly and courteous. Nice doing business with them.

Response from Extra Space Storage (4/1/2022)

We think Austin and Danny are great too! Thanks for the positive review, Tra'lynne. We're glad they were very friendly and courteous. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 9, 2022

Moses G.

Posted On Google

OVERALL RATING

Customer service was very proficient and helpful!

Response from Extra Space Storage (2/9/2022)

Thanks for the review, Moses! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 6, 2022

Towanda M.

Posted On Google

OVERALL RATING

Great friendly attentive service!

Response from Extra Space Storage (2/6/2022)

Thank you for the kind words, Towanda! We're committed to providing excellent customer service. If you ever need anything, please stop by!

January 29, 2022

Rosemarie M.

Posted On Google

OVERALL RATING

Great service, people will answer all your questions and provided the right service for you. Great deals as well!! Update: I have finished my lease and the service provided was amazing. Staff super friendly and helpful through the entire process. So stop thinking and rent your storage with them.!

Response from Extra Space Storage (2/25/2021)

Thank you, Rosemarie. We appreciate your review. We are thrilled you had a great experience with Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 28, 2022

Crystal J.

Posted On Google

OVERALL RATING

They are very friendly and accommodating, I reserved my unit online and I received a call immediately to finalize the details.

Response from Extra Space Storage (1/28/2022)

Thank you for the review, Crystal! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 6, 2022

Jasmine T.

Posted On Google

OVERALL RATING

So clean and well kept! I’m glad I went with this facility for storage.

Response from Extra Space Storage (1/6/2022)

Hi Jasmine, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

December 26, 2021

Naomi H.

Posted On Google

OVERALL RATING

I only had this storage for several months this year but the facilities are clean and when I started the rental, the guy was nice and answered all my questions. The only thing I wish they didn’t do was increase my rent after a few months of renting. It was difficult for me as it was with the rent in the first place, so the increase only forced me to have to move my stuff out. I also rent at the Claymont DE location, so I had to squeeze my stuff there to save money because both places went up on rent and I couldn’t afford to keep two storage places. When I move to a bigger place I will be able to eventually move my stuff out of storage for good. It’s too expensive to rent at any storage facility. Overall, it’s just a secured way to keep my possessions somewhere else other than my place to avoid crowding my place.

Response from Extra Space Storage (12/27/2021)

Thanks for taking the time to leave your feedback, Naomi. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!