Extra Space Storage facility on 121 Ruthar Dr - Newark, DE
(200 REVIEWS)

Newark self storage at 121 Ruthar Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0773

Directions

Intersections/Landmarks

Ruthar Dr, off Harmony Rd, between Kirkwood Highway and Stanton Ogletown Rd, a couple blocks up from the UPS postal center

Directions from the North

Drive southeast on Harmony Rd. Turn right onto Ruthar Dr. Our facility will be on your right.

Directions from the South

Drive north on Harmony Rd. Turn left onto Ruthar Dr. Our facility will be on your right.

Directions from the East

Drive west on Ogletown Stanton Rd. Turn right onto Harmony Rd. Turn left onto Ruthar Dr. Our facility will be on your right.

Directions from the West

Drive east on E Chestnut Hill Rd. Turn left onto Harmony Rd. Turn left onto Ruthar Dr. Our facility will be on your right.

Frequently Asked Questions at 121 Ruthar Dr

Why should I use a climate controlled storage unit at 121 Ruthar Dr?

Where can I park my RV long term at 121 Ruthar Dr?

Can I store my boat in a storage unit at 121 Ruthar Dr?

Can I rent a storage unit for 1 month at 121 Ruthar Dr?

Can I visit my storage unit after hours at 121 Ruthar Dr?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Tom &.

Posted On Google

OVERALL RATING

Extra Space Storage definitely met my needs for storage of "extra stuff" for a friend. The facility was kept in a clean and secure manner. The staff was always professional and polite. My experience there was excellent. Thank you.

Response from Extra Space Storage (6/24/2022)

Thanks for sharing your positive experience, Tom &. We're committed to being your go-to stop for all your local storage needs! We're glad our team was always professional and polite. We are thrilled to hear your experience was excellent. Don’t hesitate to stop by the office if you need anything.

June 3, 2022

Michelle S.

Posted On Google

OVERALL RATING

Daylene is a wonderful site manager. She handles customers with care and is very pleasant to work with. I highly recommend renting a storage unit at this facility!

Response from Extra Space Storage (6/4/2022)

Thank you for the kind review, Michelle. We're glad Daylene was pleasant to work with and able to help! Our team is here to serve you, so give us a call at (302) 292-2787 if you need any future assistance.

May 4, 2022

Chris T.

Posted On Google

OVERALL RATING

Friendly, efficient and online service. Very easy to rent and a good price also.

Response from Extra Space Storage (4/13/2022)

Thank you for the excellent rating, Chris! We're happy we were able to provide a smooth rental experience. We are so glad you are satisfied with your rental rate! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 20, 2022

Victor A.

Posted On Google

OVERALL RATING

Always courteous and willing to go extra mile! Would definitely use again for storage needs outside of the home! Vic Ayala

Response from Extra Space Storage (4/20/2022)

Hi Victor, thank you for your review. We're glad our team is always courteous and willing to go the extra mile! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 8, 2022

Clifton S.

Posted On Google

OVERALL RATING

Excellent service and responsiveness.

Response from Extra Space Storage (4/8/2022)

Thank you for the kind words, Clifton! We're committed to providing excellent customer service and responsiveness. Stop by our office if you need anything in the future!

March 26, 2022

Blake C.

Posted On Google

OVERALL RATING

I was storing my car at this place and I couldn't believe the excellent service here. I had read the reviews and that is what had my interest. The online service and the in person service was both great and they always look to get you the best deals for your needs. They were always willing to help with your storage needs and the prices are right too. I plan on coming back for another trip because airport parking is a travesty. The storage place has everything automated so that you get a text or email on each transaction you do. They also have an app so if you forget your code, you can always use that.

Response from Extra Space Storage (3/27/2022)

Thanks for the awesome review, Blake! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

March 22, 2022

Janice C.

Posted On Google

OVERALL RATING

My husband and I are very pleased with the excellent and friendly service we received from Michelle Sweeney at Extra Space Storage on Ruthar Drive. She explained the unit sizes and prices and gave a tour of the units so we could see for ourselves. The units are clean and have easy access. We were happy to chose a unit that fits our temporary needs.

Response from Extra Space Storage (11/6/2021)

Thank you for the kind words, Janice! We're committed to providing excellent customer service. We're glad Michelle explained the unit sizes, prices, and gave a tour of the units. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad you chose Extra Space! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 28, 2022

J P.

Posted On Google

OVERALL RATING

Michelle had great customer service helped me out. She was going on her break and saw me pull in and answered any other question I had.

Response from Extra Space Storage (2/28/2022)

Hi J, thank you for your review. We're glad Michelle had great customer service, helped you out, and answered any other questions you had. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 17, 2022

Steven W.

Posted On Google

OVERALL RATING

Great place great price

Response from Extra Space Storage (2/17/2022)

Steven, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.

February 17, 2022

Taj M.

Posted On Google

OVERALL RATING

I am very pleased with the service here for rental space. Super convenient and staff is always willing to assist!

Response from Extra Space Storage (2/17/2022)

Thank you for the kind words, Taj! We're committed to providing excellent customer service. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 26, 2022

Julio G.

Posted On Google

OVERALL RATING

Michelle, the assistant manager at Newark, DE was such a conscious, gracious and knowledgeable person. She saw me arrive at her door in a full truck that had driven from NYC to Delaware . She was eager not only to make the transition as seamless as possible but also went above and beyond in getting me in right unit and the cost effective one ( showing different units in two separate instances ). I started unloading into the unit I initially decided and, then moved to a larger unit ( cost was a concern but at the end the difference was tolerable) . We then proceeded to change units and in less than 5 minutes the transfer was made and I was on my way. Thank you so much Michelle. If you go to extraspace Storage be sure to ask for Michelle; she'll bring positive experience to what is already very stressful situation .

Response from Extra Space Storage (1/27/2022)

Hi Julio, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Michelle! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 23, 2022

Claudia C.

Posted On Google

OVERALL RATING

Michelle was energetic and extremely helpful! I had a smooth experience and would recommend. The location is also very quiet and clean and easy to navigate.

Response from Extra Space Storage (1/23/2022)

Hi Claudia, thank you for recommending us. We're glad Michelle was energetic and extremely helpful! We're happy we were able to provide a smooth rental experience. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

January 17, 2022

Jessica A.

Posted On Google

OVERALL RATING

The staff is friendly & helpful. Always a pleasure to deal with. Stop by and get a unit. They will help you pick out the right one for your needs & let you know if any specials are running. I would recommend this place.

Response from Extra Space Storage (2/1/2021)

Wow, thanks for the great review Jessica! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (302) 292-2787.

January 5, 2022

Amanda S.

Posted On Google

OVERALL RATING

Excellent and friendly customer service!

Response from Extra Space Storage (1/5/2022)

Thank you for the kind words, Amanda! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 3, 2022

Jeanine W.

Posted On Google

OVERALL RATING

Daylene was great to work with. She was able to secure the storage space I need on short notice and at a reasonable price.

Response from Extra Space Storage (1/5/2022)

Jeanine, thank you for the amazing review! We are so happy to hear Daylene was able to accommodate you into the best storage unit for your needs. It's great you feel good about your rental rate! We are glad you chose Extra Space. As always, give us a call at 888-STORAGE if you need anything.

November 20, 2021

revolver o.

Posted On Google

OVERALL RATING

Lot of units

Response from Extra Space Storage (11/20/2021)

Thank you for the review, Revolver! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!

November 17, 2021

jim w.

Posted On Google

OVERALL RATING

Michelle was very knowledgeable, professional, and explained the alternatives in detail for my storage needs. She was upbeat and easy to talk to. She’s a keeper!

Response from Extra Space Storage (11/20/2021)

Hello, Jim. Thank you for the 5-star review! We're so happy Michelle could help. Don't hesitate to reach out to us at 888-storage if you need anything!

November 15, 2021

Tony S.

Posted On Google

OVERALL RATING

Pleasant presentation and inspection of my unit. Price not really too bad either. We’re just today beginning our experience with Extra Space, so far so good Thank you

Response from Extra Space Storage (11/19/2021)

Hi Tony, thank you for leaving us a review! We are stoked to hear you had a positive experience renting with us. We're so happy to hear you feel good about your rental and appreciate your business! Don't hesitate to reach out to us if there is anything else we can do to keep your experience a positive one. Please give us a call at 888-storage if anything comes up!

November 11, 2021

Ken B.

Posted On Google

OVERALL RATING

Excellent service from Michelle. I rented online and when I arrived, the unit was not what I was expecting it to be. Michelle found a more suitable one and had me swapped in less than 5 minutes. You can tell she is eager to satisfy her customers.

Response from Extra Space Storage (11/11/2021)

Thank you for the kind words, Ken! We're committed to providing excellent customer service, so we are thrilled to hear your experience with Michelle reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 5, 2021

Janice C.

Posted On Google

OVERALL RATING

My husband and I are very pleased with the excellent and friendly service we received from Michelle Sweeney at Extra Space Storage on Ruthar Drive. She explained the unit sizes and prices and gave a tour of the units so we could see for ourselves. The units are clean and have easy access. We were happy to chose a unit that fits our temporary needs.

Response from Extra Space Storage (11/6/2021)

Thank you for the kind words, Janice! We're committed to providing excellent customer service. We're glad Michelle explained the unit sizes, prices, and gave a tour of the units. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad you chose Extra Space! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.