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Extra Space Storage facility on 5600 2nd St NE - Washington, DC
(318 REVIEWS)

Washington self storage at 5600 2nd St NE

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM

NEVER RENT OR BORROW A TRUCK AGAIN. GET 10% OFF MOVING!

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7341

Directions

Intersections/Landmarks

3rd St NE and Riggs Rd NE

Directions from the North

Drive south on New Hampshire Ave. Turn left onto Eastern Ave. Turn right onto Riggs Rd NE. Turn right onto 3rd St NE. Our facility will be on your left.

Directions from the South

Drive north on New Hampshire Ave. Turn right onto Missouri Ave NW. Continue onto Riggs Rd NE. Turn left onto 3rd St NE. Our facility will be on your left.

Directions from the East

Drive west on South Dakota Ave NE. Cross Riggs Rd NE and continue onto 3rd St NE. Our facility will be on your left.

Directions from the West

Drive east on Missouri Ave NW. Continue onto Riggs Rd NE. Turn left onto 3rd St NE. Our facility will be on your left.

Frequently Asked Questions

Do I need climate controlled storage in Washington, DC?

How secure are storage units in Washington, DC?

Can you store a car in self storage in Washington, DC?

What size storage unit do I need for my car in Washington, DC?

Do I have to sign a lease to get a storage unit in Washington, DC?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

PG

Posted On Google

OVERALL RATING

The customer service experience was excellent. The representative was very thorough and she was very informative. My only negative experiences was a few days later when I arrived at the facility and the entire storage facility had no electrical power. I later heard this was not the first time this has happened at this location which is a concern. Secondly, I would recommend the lights inside the unit areas remain on longer than 30 second intervals. I helped a friend move at the Extra Storage facility located on Taylor street NW and their lights inside the unit areas remained on continuously. Sincerely, Patrick.

July 2, 2022

Amir S.

Posted On Google

OVERALL RATING

Good service

June 30, 2022

George J.

Posted On Google

OVERALL RATING

Yuri is courteous, thoughtful, and timely. Nothing, including power outages, phases this guy.

Response from Extra Space Storage (6/30/2022)

Thanks for the great review, George! We're glad Yuri was courteous and thoughtful. Please call us at (202) 891-3789 if you have any questions!

June 29, 2022

Thay M.

Posted On Google

OVERALL RATING

Excellent customer service, clean spacious storage area..

Response from Extra Space Storage (6/29/2022)

Hi Thay, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 28, 2022

Alicia L.

Posted On Google

OVERALL RATING

Erica gave me phenomenal service today and at the last minute!

Response from Extra Space Storage (6/29/2022)

Hi Alicia, thank you for your review. We're glad Erica gave you phenomenal service today and at the last minute! Don’t hesitate to stop by the office if you need anything.

June 25, 2022

Amy D.

Posted On Google

OVERALL RATING

The space is clean and easy to access. Never too crowded. Even better, the service is great. Crystalle, who works in the office, is so helpful and responsive.

Response from Extra Space Storage (6/27/2022)

Thank you for your review, Amy! Providing renters with clean and accessible facilities with helpful and responsive staff is our top priority. We're glad Crystalle was able to meet your storage needs. As always, give us a call at 888-storage if you need anything.

June 5, 2022

Michael S.

Posted On Google

OVERALL RATING

Great service, really nice Facility, clean, secure, easy access. Donald the acting manager is a super nice friendly guy and couldn’t be more helpful. I I definitely would recommend this facility for your storage needs

Response from Extra Space Storage (6/6/2022)

Thank you for your feedback, Michael! Providing renters with clean and secure facilities is our top priority. We're glad Donald was able to meet your storage needs. Stop by our office if you need anything in the future!

June 4, 2022

MelKisha K.

Posted On Google

OVERALL RATING

Ari is the best! A1 customer service.

Response from Extra Space Storage (6/5/2022)

We think Ari is great too! Thanks for the positive review, Melkisha. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

June 1, 2022

Diarra S.

Posted On Google

OVERALL RATING

Kenny was a joy to work with great customer service and communication!

Response from Extra Space Storage (6/2/2022)

Hello, Diarra. Thank you for the 5-star review! We're so happy Kenny could help. Call us at 888-storage if you have any questions or need assistance with your rental.

May 31, 2022

Elizabeth K.

Posted On Google

OVERALL RATING

Clean, secure, great staff. Easy rental system in place. They have inside parking to unload and carts available.

Response from Extra Space Storage (6/1/2022)

Thank you for your review, Elizabeth! Providing renters with clean, secure, and well-equipped facilities is our top priority. We're glad we were able to meet your storage needs. Give us a call at 888-storage or stop by the office if you need anything!

May 22, 2022

Debra J.

Posted On Google

OVERALL RATING

The first thing I noticed was how clean and modern the facility looked. It does not look like a storage space but more like a modern office or apartment building. Once inside I was amazed at how spotless everything is. And the staff goes above and beyond their required responsibilities. Donald stopped by on his day off and he took the time to help me lease a space. Keion wasn't even helping me and he took me on an extensive tour of the facility. They check locks every week for tampering and do a sweep of the building to make sure nothing has been compromised daily. They have call buttons on every level to ensure that they can assist you if needed. There are multiple elevators and the loading dock is large and can accommodate more than one move in at a time. I was pleasantly surprised and pleased with my choice since I made it over the internet site unseen, Speaking of which, they offer internet specials with reduced rental rates on occasion.

Response from Extra Space Storage (5/23/2022)

Hi Debra, thank you for taking the time to share your experience with us. We value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

May 13, 2022

PELUMI A.

Posted On Google

OVERALL RATING

Smooth, fast and efficient. They were super helpful and kind. Strongly recommend

Response from Extra Space Storage (5/14/2022)

Thank you for the kind review, Pelumi. We're glad our team was helpful, kind, and able to make your rental process fast and smooth! Our team is here to serve you, so give us a call at (202) 891-3789 if you need any future assistance.

April 22, 2022

Dame G.

Posted On Google

OVERALL RATING

Keion was very helpful. Exceptional service very attentive to detail . Satisfied customer here

Response from Extra Space Storage (4/22/2022)

Thank you for the kind words, Dame. We're glad Keion was able to help! Our team is here to serve you, so give us a call at (202) 891-3789 if you need any future assistance.

April 21, 2022

Leland E.

Posted On Google

OVERALL RATING

Excellent service, the staff are very friendly and helpful. And the facility provides convenient covered parking for a small camping trailer in an environmentally controlled garage. Very pleased with the experience to date.

Response from Extra Space Storage (4/21/2022)

Thanks for the awesome review, Leland! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! If there is anything we can do for you, please let us know at 888-storage.

April 20, 2022

LaShondra B.

Posted On Google

OVERALL RATING

I have had nothing but positive interactions with staff and great experiences from my first encounter with them. Rental has been smooth. Place is clean and professional. There are always carts available and there is always parking. Top notch. Can't say enough about the experience. The people here act like they work at Chik-Fil-A. They're always so joyful and helpful! Wish I could give 10 stars.

Response from Extra Space Storage (4/21/2022)

We really appreciate you taking the time to share your experience with us, Lashondra! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thank you for choosing Extra Space Storage to keep your belongings safe. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

April 19, 2022

Madeleine F.

Posted On Google

OVERALL RATING

Jazmon provided exceptional customer care. She explained everything thoroughly and made the whole process easy. She was very informative and personable.

Response from Extra Space Storage (4/20/2022)

Thank you for the kind review, Madeleine. We're glad Jazmin was informative, personable, and able to help you understand our rental process! Our team is here to serve you, so give us a call at (202) 891-3789 if you need any future assistance.

April 10, 2022

Johnny P.

Posted On Google

OVERALL RATING

The Staff (Mr. Keon & Jasmine) at ExtraSpace Storage on Second Street in DC are phenomenal. They are pleasant, professional and honest. Not only are they exemplary when it comes to sorting out matters which are complex they go the extra mile to assist and ensure you are treated well as a client overall. I was not expecting this level of hospitality at a storage facility but I am appreciative of all they do. I am dedicated to utilizing this particular facility (both now and in the future) and inviting others to have the same experience I have had the pleasure of having. The location is more secure than any other storage place I have ever used in that you must enter a key code in order to access your floor and are only allowed on that particular floor. I really love this feature which is required when boarding the elevator. A clean facility with an admirable staff who makes life easy in a totally modern facility is just a win for me across the board.

Response from Extra Space Storage (4/11/2022)

Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Johnny. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Mr. Keon & Jasmine. Please give us a call at 888-storage if you need further assistance with your storage needs!

April 9, 2022

Ezra D.

Posted On Google

OVERALL RATING

Really good experience with Extra Space near Ft. Totten! Good prices, very friendly and helpful staff, lots of carts to use and wide elevators and hallways. Definitely recommended.

Response from Extra Space Storage (4/9/2022)

Thanks for the kind words, Ezra! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (202) 891-3789 if you need anything.

April 1, 2022

Kimberly D.

Posted On Google

OVERALL RATING

Great customer service and excellent location. It’s clean and feel safe to visit.

Response from Extra Space Storage (4/1/2022)

Thank you for the kind words, Kimberly! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need anything in the future!

March 30, 2022

Jose A.

Posted On Google

OVERALL RATING

Muy bien

Response from Extra Space Storage (3/30/2022)

Gracias por elegir a Extra Space Storage, Jose. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (202) 891-3789 , si tiene cualquier pregunta!