Naples self storage at 5304 Useppa Way

Melissa is incredibly helpful, the space is clean and the a/c is cold.

My unit was on the third floor. One of the reasons why I used this facility was because it was within a reasonable distance of my home and the facility is well kept. I’ve used other storage units where I would have to worry about spider webs, bugs, or an odd smell or leak, but I never worried about it with this facility. There was always a dolly available to move my things and the elevator always worked fine. The facility manager is also super sweet and professional! :) Another benefit of this facility is that it’s surrounded by popular stores like Walmart, Publix, and Target so if you need to grab some water, snacks, or even an extra storage bin LOL then you can!

This was first time I rented a storage space. Michelle made it so easy by explaining thoroughly, concise, and actually sort of fun. She asked me if I had any questions making sure I understood all details.

Melisa was very nice to help me this afternoon. Made the process simple and quick and very informative. Definitely will recommend my friends for the future.

This is my second experience with Extra Space Storage. I remain impressed with its accessibility, and cleanliness. The property manager, Melissa was friendly and most helpful in fitting us in the "right size" locker to meet our needs.

Amazing service here! I was helped out by Melissa and she was such a doll. Extremely competent, and such a sweetheart. If you can, talk to Melissa! She’ll get you right

Melissa is very attentive, makes you feel very comfortable attending extra space storage. Extra space storage should feel proud of having employees like Melissa. The place is very clean and well organized made me feel safe.

Very welcoming and great prices. I was greeted by Melissa she was very knowledgeable and experienced. She gave suggestions and offered excellent customer service. Thank you Melissa and extra space storage for a great experience!

Great facility, great service, great location

Wonderful business, nice, clean and landscaping very good. Employees are courteous and knowledgeable.. Recommended for all your storage needs.

Adam was extremely courteous and professional. I had a reservation in place elsewhere for 2 weeks and learned upon arrival that my unit was no longer available. I called in a panic and drove to your facility. I was met by Adam who explained that storage is now on a “first come/first serve” basis. Adam is great as your assistant manager. Very adept in customer service and communication.

Thank you Adam Alexander at the Naples location for all your help. You went above and beyond to help. We appreciated your knowledge and expertise in the field. Your friendly demeanor gets an A+!! He explained everything to us throughly and answered all of our questions!!! Thank you extra space storage for your safety protection during this pandemic. Not only caring for your customer but your employees as well! Highly recommend this place!!

Pat made my moving experience so much easier.

Adam and Patricia were amazing. Helpful and knowledgeable and probably the best customer service I’ve ever had with a storage company. Definitely recommend!

Adam is knowledgeable and helpful. The units are clean and well-maintained and the inside is well lit and secure. My only nit is the variable pricing. We looked at a unit about one will ago renting for $130.00 and today when we were ready to sign papers the pricing had risen to $297.00!! It was explained that pricing varies weekly, sometimes daily depending on demand. I suppose it's like the need for toilet paper during the Covid hoarding phase. The higher the demand, the more companies can take advantage of consumers needs. It just doesn't seem right.

Transferred to this location after a recent move and so glad I did. The customer service here is amazing! Patricia was the one who helped me and made the process simple and even made me laugh a few times during these stressful times for me. I highly recommend this property for how clean and friendly the staff are.

Great prices, service and facility! Highly recommend.

Wonderful experience! Adam was super helpful, professional and friendly.

I enjoy the people Professional and friendly

Jerri Lynn was amazing she helped me to pick the right unit. She wrote down all the instructions for me. The whole experience with her was amazing. Units are extremely clean. They recently changed the A/C units in all the storage rooms and the air smells clean and fresh. That makes me feel happy knowing that all my belongings are going to be in a safe clean space.