Extra Space Storage facility on 5921 S Western Ave - Chicago, IL
(292 REVIEWS)

Chicago self storage at 5921 S Western Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8617

Directions

Intersections/Landmarks

Western and 59th St.

Directions from the North

Drive south on Western Ave. Pass CVS and continue straight. Turn right onto W 59th St. Turn left onto S Campbell Ave. Turn left onto 60th St. Turn left onto S Western Ave. Our facility will be on the right.

Directions from the South

Drive north on S Western Ave. Pass St Rita High School and continue straight. Our facility will be on the right after W 60th St.

Directions from the East

Drive west on W 59th St. Pass CVS and continue straight. Turn left onto S Campbell Ave. Turn left onto 60th St. Turn left onto S Western Ave. Our facility will be on the right.

Directions from the West

Drive east on W 59th St. Pass Walgreens and continue straight. Turn right onto S Campbell Ave. Turn left onto 60th St. Turn left onto S Western Ave. Our facility will be on the right.

Frequently Asked Questions at 5921 S Western Ave

Why is it important to rent a temperature-controlled storage unit in South Side Chicago?

What items need climate controlled storage in South Side Chicago?

What is the smallest storage unit I can rent at 5921 S Western Ave?

How tall are self storage units at 5921 S Western Ave?

Does the storage facility on S Western Ave have short term self storage available?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 7, 2022

jeremy w.

Posted On Google

OVERALL RATING

It was a very secure and the staff was friendly. However it had very narrow driveways for trucks to pass by and no loading docks. It was also open at the tops of the units which is typical but somehow extremely large amounts of dust and dirt would be on everything in my unit. They also went up on there prices significantly.

Response from Extra Space Storage (6/8/2022)

Thanks, Jeremy, for the rating! We are so happy to hear that your experience with our staff and property security has been positive. We strive to provide our customers with clean facilities and are disappointed to know we failed you. Please give us a call at 888-storage if you would like to discuss this further.

May 26, 2022

Giovanni F.

Posted On Google

OVERALL RATING

The on site manager Hector at this extra storage space was very helpful and patient answering all my questions. I highly recommend getting a storage space at this location they can accommodate to all you space needs

Response from Extra Space Storage (5/27/2022)

Thank you for the kind review, Giovanni. We're glad Hector was patient, informative, and able to help! Our team is here to serve you, so give us a call at (773) 776-8989 if you need any future assistance.

May 26, 2022

Michelle R.

Posted On Google

OVERALL RATING

Great customer service. Hector was great and even walked me to my unit. Appreciate it!

Response from Extra Space Storage (5/27/2022)

Thank you for the kind review, Michelle. We're glad Hector was able to help! Our team is here to serve you, so give us a call at (773) 776-8989 if you need any future assistance.

May 23, 2022

Fernando M.

Posted On Google

OVERALL RATING

Store is well run by management. They do a great job communicating changes in price and addressing any concerns I ever have

Response from Extra Space Storage (5/23/2022)

Thank you, Fernando Mendez Big Daddy, for the excellent rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (773) 776-8989 if anything comes up!

May 16, 2022

My S.

Posted On Google

OVERALL RATING

Hector is a good guy and the service was great. He explained all questions about the unit. I feel good about this facility.

Response from Extra Space Storage (5/16/2022)

Thank you for the kind review, My Success Is Limitless. We're glad Hector was informative and great to work with! Our team is here to serve you, so give us a call at (773) 776-8989 if you need any future assistance.

May 4, 2022

Jasmine D.

Posted On Google

OVERALL RATING

Hector was great. The process was fast and easy. Great personality.

Response from Extra Space Storage (5/4/2022)

Thanks for the positive review, Jasmine! We are glad you had a great experience with Hector. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 29, 2022

Jameson H.

Posted On Google

OVERALL RATING

Hector was very professional and helpful when helping me set up my storage unit.

Response from Extra Space Storage (5/3/2022)

Hi Jameson, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Hector! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 29, 2022

Daniel G.

Posted On Google

OVERALL RATING

Fully suggest this facility. Was pleasantly surprised by the service here. Was in a hurry, but Hector got me into a storage unit fast and I was in and out in a flash. Moving is pretty stressful, but this place eliminated one more headache on my busy day. ?? ?? ??

Response from Extra Space Storage (5/3/2022)

Thank you for the excellent rating, Daniel. We are glad Hector was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

April 27, 2022

Yolanda S.

Posted On Google

OVERALL RATING

Willie was helpful & understanding. Made my day so much better

Response from Extra Space Storage (4/27/2022)

Hi Yolanda, thank you for your review. We're glad Willie was helpful, and understanding, and made your day so much better. Stop by our office if you need anything in the future!

April 25, 2022

Evelin M.

Posted On Google

OVERALL RATING

I was in here 2 weeks ago I was Helped By Hector, He helped me very quick I was in and out. He was very kind and pleasant to talk too. Thank you for your services ! ??

Response from Extra Space Storage (4/25/2022)

Thank you for taking the time to leave your review, Evelin! We're so happy to hear Hector was pleasant to work with and able to make your rental process quick! Give us a call at (773) 776-8989 if you need any future assistance.

April 25, 2022

Jeffery K.

Posted On Google

OVERALL RATING

Hector was very helpful as far as my personal needs he went above n belon, he explained the size of the lots with the prices, it was very good experience I had at extra space storage I was very happy with the outcome ... thank you very much ... jeff kantor

Response from Extra Space Storage (3/21/2022)

Hi Jeffery, thanks so much for your review! We are thrilled to hear your experience with Hector was positive and are always here to help with your storage needs! Give us a call at (773) 776-8989 or stop by the office if you need anything!

April 11, 2022

ayesha b.

Posted On Google

OVERALL RATING

Both Sanford and hector at the 59th western location are great employees! Their communication skills are stellar and the customer service and professionalism is awesome and much needed in the community??

Response from Extra Space Storage (4/11/2022)

Ayesha, Thank you for your review. We are glad Sanford and Hector have been great to communicate with and very professional. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

March 31, 2022

Frank F.

Posted On Google

OVERALL RATING

Hector was fast and nice. Good communication.

Response from Extra Space Storage (3/31/2022)

Hello, Frank. Thank you for the 5-star review! We're so happy Hector could help. We are always here to help with any other storage needs at 888-storage!

March 31, 2022

Carlos C.

Posted On Google

OVERALL RATING

Great deal on renting a 5’x15’ heated storage unit ! The agents helped me find the correct storage unit and saved me some money. Thanks for your help!

Response from Extra Space Storage (3/31/2022)

Thanks, Carlos! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear we were able to provide that for you! Please let us know if you need anything at 888-storage.

March 23, 2022

Luis A.

Posted On Google

OVERALL RATING

Hector Soto was very helpful ??. awesome energy and gave me a good price,good vibes brother.

Response from Extra Space Storage (3/23/2022)

Thank you for the review, Luis. We're glad Hector was able to help provide you with a great rental rate and a good experience! Our team is here to serve you, so give us a call at (773) 776-8989 if you need any future assistance.

March 22, 2022

Gerardo P.

Posted On Google

OVERALL RATING

Excellent service

Response from Extra Space Storage (3/22/2022)

Thank you for the review, Gerardo! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 21, 2022

Cleveland

Posted On Google

OVERALL RATING

Great service. First month free for most spaces. The managers really helped me as much as possible.

Response from Extra Space Storage (3/22/2022)

Thank you for the kind words, Cleveland! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 7, 2022

Diego G.

Posted On Google

OVERALL RATING

Good customer service

Response from Extra Space Storage (3/7/2022)

Thank you for leaving us a review, Diego. It's great to hear our team was able to provide you with the customer service you deserve! As always, give us a call at 888-storage if you need anything.

February 21, 2022

Adam R.

Posted On Google

OVERALL RATING

Very excellent customer service. And it made it simple to rent out a storage unit for my things.

Response from Extra Space Storage (2/21/2022)

Hi Adam, Thanks for the awesome review. It's great to hear our team was able to provide you with the customer service and rental experience you deserve! As always, give us a call at 888-storage if you need anything.

February 21, 2022

Alaishia

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (2/21/2022)

Hi Alaishia, thanks so much for your review! It's great to hear our team was able to provide you with the customer service you deserve! Give us a call at (773) 776-8989 or stop by the office if you need anything!