Chicago self storage at 1030 W North Ave

Dominic was very friendly work with. He answered every question and elaborated on things I felt were unclear. After hearing my storage needs, he found something that worked perfectly!

My experience with Extra Space Storage was wonderful. Great place great people that’s all you need

I had the BEST customer service ever from Alejandra, super nice & also super helpful. Would definitely recommend this place.

Alejandra does exceptionally well with making sure I get exactly what I need! She’s the best and I highly recommend this Extra Space Storage location!

Alejandra was wonderful in helping me and answering all my questions! Very friendly staff and clean atmosphere.

Mari, thank you for your Great customer service and skills. I will do business again thanks.

Alejandra Very professional with a great personality!!!

From the very first phone call to moving everything into the storage unit went super smoothly. Marisela is AMAZING!! So very helpful and so very patient! Definitely take note when she explains how to use the freight elevator, haha, as it will save you from getting stuck in it. The storage facility is very clean. You feel that your stuff is safe and secure. If you have any questions or concerns they will be answered in complete detail. Thanks Marisela for being GREAT!!

Kiara was very helpful and knew how to answer every question I threw at her . After looking at multiple units and asking millions of questions she never lost patience with me and still made it an overall great experience . I will be recommending this storage facility to my friends and family because of her .

I was assisted by an employee name Kiara Orozco she was very helpful and gave me the best experience I could’ve ever imagined.

Great experience with Armando! He was so patient as he showed me multiple units to find the best fit!

This place is good if you need a cheap and conveniently located storage unit. The layout of the building makes moving in and out somewhat difficult unless you are on the first floor, so consider paying the premium for that privilege. The staff is great and very helpful when needed.

I am a client at the 1030. W North Ave , Chicago facility . I was sorry to learn that Dominic is no longer with the company . However , when I spoke with the new Manager , Marisela , about my massive ( 19 % ) rate increase , she reviewed my history and loyalty to Extra Space and submitted a recommendation for a rate adjustment . She did this professionally and efficiently . I look forward to speaking with her should I have any other enquirers as she represented the company very well , while at the same time understanding my position too . Thanks Marisela . Chris A

Very nice facility (and clean!) with incredible staff and facility managers that are super helpful. Thank you!

Clean, climate controlled and awesome sauce!

Marisela was extremely helpful and accommodating when making my reservation. I called last minute after U-Haul didn’t honor a reservation and she made sure I got a unit that same night. I would be arriving after hours, so she sent me detailed instructions of how to access the building and get to my unit. All around great experience, thanks Marisela!

Customer service was amazing, professional, and reliable.

Marisela was very professional and easy to work with. The facility is spotless.

Joya was a great help refunding me for a lock and made the process quick and easy! A great location all around!!

This is one of the best storages facilities I’ve used. I use mine for professional purposes but regardless, the facility stays clean, it’s up to date, and the staff is very friendly and extremely helpful especially Joy. Lugging stuff around can be strenuous but Joy have me clear and concise instructions on how to use the freight elevator and easier ways to get to my unit. 5 out of 5 recommend.