Chicago Self Storage in Lincoln Park

Very pleasant! Dominic and Brian were super helpful??

Great guys great service. Nice environment Jasmine and Dominic are especially so professional!

Hey Everybody! Extra Space Storage is a Fantastic, Secure, Safe & Very Clean facility. I’ve been storing a Classic Car there for a couple years, and it’s been a great experience. Dominic Viele & His Crew, Are Awesome!

Breck was incredibly helpful at every step. The facility allows for drive up easy load/unload for each floor. Clean, great customer service, and would highly recommend!

Very helpful. All my questions were answered before I even asked them.

I have been renting from this location for 2 years now and couldn’t be happier. The space is always very clean and the staff has always been responsive and helpful. Highly recommend this location.

Breck was very helpful over the phone to get me set up with Extra Space Storage. The process was organized and simple.

5 - stars! The site is easily accessible and well maintained. The managers were responsive and very accommodating of our needs.

UPDATE: The manager contacted me and explained to me that booking online assigns the units at random, doing in person you will most likely get a unit without a pole. He was very apologetic about the situation and transferred to a different unit, closer to the elevator, which is good as I could also use the stairs next to it to move small stuff. We did have a bit of misunderstanding with appointment times, but we are all humans. I’m changing my stars from 1 to 5 due to the speedy fix from the staff. ORIGINAL: We signed up for a 5x5 unit and chose the one with the highest price as it was the only one that did not list any limitations or such, but there is a huge pole taking a quarter of the unit. We pulled up to the garage which yes it is accessible and easy. We did the entire process online, no need to talk to anybody. We were charged an admin fee which literally is to cover the cost of a lock they provide in every unit, but we didn't need this as we have storage locks. Anyways. We got to the storage location and now trying to find the unit took us a good 15 minutes, then trying to find the elevator that goes to the basement was another 15 minutes. We loaded the cart and everything, then we waited by the elevators a good 20 minutes trying to figure out why it wasn't working, well... There is only one freight elevator, and its not your conventional elevator, this is one of those from the 90s, you have to manually close the door, and if the last person to have used it didn't close the door well, or at all, forget it!!! yes, we had to climb stairs twice just to call the elevator as it was seating either open or not closed enough on a different floor. We paid for a 5x5 but are getting 4x5 as there is a pole in the unit, a huge pole, wasted more than an hour just to move in 3 boxes and some summer stuff, which should have taken us max 15mins. They should have both elevators go to all floors not just one. Our unit was on the very end the opposite of the main entrance, so imagine hauling everything there, etc... I have been part of UHaul Storage before and that was much better organized than this one. Honestly, we might just move out our stuff in the next couple of days while we look for a place that won't cheat us on the space we are paying for, and wont put us on the worst floor and worst spot you can think of.

Excellent costumer service, Polite, friendly and knowledgeable about storage space I would need. Secure and safe facility for storing belongings.

Great service, affordable space, nice location & very flexible. Highly Recommend

Very easy process and helpful staff. My things are stored and safe. I like that it is brightly light.

Very easy process, called in on the phone and someone set me up a reservation. Went in and worked with Dominic to get setup. In and out within 30 minutes.

Great customer service. Friendly and attentive. Clean space. Great, accessible location!

Dominic was so helpful. He answered all of my questions without hesitation. He’s very knowledgeable of all your products & services. Dominic is a valuable employee to your company!

Sooooo easy to sign up and get going. Did not have to meet anyone or schedule anything! Everything was on my time. The parking garage is awesome! You can park close to the door and grab a dolly or cart at no additional cost. The key was set up inside the storage room and ready to be used. Was probably the easiest service I've ever signed up for or used! Would highly recommend this storage unit business over others.

Great experience. Clean, convenient, easy access. I love their ramp you can use to drive up to every level.

Really does live up to the 5star rating- friendly and helpful staff who actually care about you and the stuff you throw in storage. No creepy vibes in the basement, where my unit was, and the choice of Sirius XM ratio station is always on point with 90's/00's rock. Highly recommend.

I used extra space storage in between apartment leases. Dominic was wonderful to work with. Moving into and out of the storage unit was very easy. I would recommend to anyone to use Extra Space Storage.

Dominic was extremely helpful and went above and beyond to make sure we had a great experience with Extra Space!!