Chicago self storage at 1030 W North Ave

Customer service was amazing, professional, and reliable.

Marisela was very professional and easy to work with. The facility is spotless.

Joya was a great help refunding me for a lock and made the process quick and easy! A great location all around!!

This is one of the best storages facilities I’ve used. I use mine for professional purposes but regardless, the facility stays clean, it’s up to date, and the staff is very friendly and extremely helpful especially Joy. Lugging stuff around can be strenuous but Joy have me clear and concise instructions on how to use the freight elevator and easier ways to get to my unit. 5 out of 5 recommend.

Marisela is the best her customer service is a pleasant as Dominic would have been you got this keep up the good work!!!

The service very good and the environment is friendly.

Very helpful and friendly

Dominic was fantastic to work with! I've never used a public storage space like this before and was pretty nervous about what to expect. This facility is incredibly clean and bright, and it's obvious security is top of mind. Pricing is very reasonable and Dominic got this setup for us in a matter of minutes while answering all questions and being so helpful! The other staff we encountered were just as great as Dominic, and I'd suggest anyone looking for storage could use this facility!

Thank you so much for the attentiveness, politeness and extra help. They went above and beyond at this location. Thank you.

Great customer service. Great amenities. Great great great! Make sure you stop by for a tour before making a decision at a different facility!

I was very please at the safety and clean storage facility at Extra Space storage. The personnel were always helpful and friendly. I would definitely recommend them. There are many storage options in the city. I’m glad I chose Extra Space on North Avenue.

This location is great! Very clean space and has many lights. I have stored my items for a few months and it’s very convenient to get stuff or put more stuff into the storage unit. Dominic Viele was the store manager who helped me through the process and has been very helpful! I would highly recommend this location for anyone lives around the area.

I’ve been storing my stuff here for about 2 years and the facility and service is top notch! I admittedly have been late on a payment or two and they always strive to work for their clients interest!!!?? Alejandra (pardon me if I messed up your name!) and Dominic have been very attentive and thorough from calling to give me reminders to making a flawless transfer to a larger unit! Best storage facility in Chicago by FAR????????

Extra Space was great and hassle-free. Dock and huge freight elevator very accessible. Very easy and accommodating--highly recommend. Dominic in particular was really helpful for us!

We have had two units at this facillity for years. Never had a problem. Prior to storing our things here, we had units over on Western Avenue. Prior to COVID, we moved. Last weekend, we had a very small window to return to Chicago and we decided to move our things that same weekend. So many things went wrong, from our keys not matching, to the movers not showing on time, the list is too long. However, the on-site manager, Joylene helped resolve just about every issue. If it wasn't for Joylene, we would have missed our son's graduation and the move would never have happened. The facility itself is really perfect. The location is key and it has always been immaculate. There is free wifi and your cell service works on all levels, even downstairs. There are tons of carts, a giant elevator and stairs to run up and down when the elevator is un use. There is free covered parking and a huge rollup door for your moving truck(s). An important feature that goes overlooked is safety. We had a unit on Western and I would never go there by myself. This location vibe is very different. I always felt safe. I was there multiple times by myself, at odd ours and one of my units was downstairs. As a woman, this is very important. I never felt concerned (cameras are everywhere). However, the best feature are the people. The main manager, Dominic, made it super easy to move in years ago and he helped me get access to the unit remotely one time... However, the MVP of this story is the onsite manager, Joylene. Sometimes you just meet an amazing human. As a business owner, she is absolutely someone I would have in our company. She is smart, calm, collected, resourceful, and kind. Thank you Joylene!

Good, clean space to store things

Love this facility. We rented space from 2018-2021. It’s clean, well-organized, safe. The staff is friendly, professional, helpful. The price was very reasonable compared to alternatives, and the insurance is well worth the investment. I would use this facility again! ??????

Great service!

Super clean spaces, convenient location and access, and friendly and helpful service from the office. So glad I picked this storage spot!

This was my first experience with a storage unit in Chicago. Dominic made the entire process easy and seamless. The facility is extremely clean and Dominic was there to help me find my unit as well as facilitate my movers to place my belongings in the unit. Overall, great experience with Dominic and Extra Space Storage—would highly recommend.