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Extra Space Storage facility on 1610 Old Deerfield Rd - Highland Park, IL
(280 REVIEWS)

Highland Park self storage at 1610 Old Deerfield Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1178

Directions

Intersections/Landmarks

Highland Park Police Department /Deerfield Rd & Richfield Ave. Next to Craftwood Lumber & Hardware and Bluegrass Restaurant

Directions from the North

Drive southeast on Skokie Valley Rd. Take the Deerfield Rd W exit and merge onto Deerfield Rd. Turn left onto Richfield Ave. Turn left onto Old Deerfield Rd. Our facility will be immediately on the right.

Directions from the South

Drive northwest on US-41. Take the Deerfield Rd W exit and merge onto Deerfield Rd. Turn left onto Richfield Ave. Turn left onto Old Deerfield Rd. Our facility will be immediately on the right.

Directions from the East

Drive southwest on Central Ave. Continue straight onto Deerfield Rd. Turn left onto Richfield Ave. Turn left onto Old Deerfield Rd. Our facility will be immediately on the right.

Directions from the West

Drive east on Deerfield Rd. Pass Starbucks and continue straight. Turn right onto Old Deerfield Rd. Our facility will be immediately on the right.

Frequently Asked Questions

What items need climate controlled storage at 1610 Old Deerfield Rd?

What size storage unit do I need for a 3 bedroom home at 1610 Old Deerfield Rd?

What pest control and cleanliness measures are taken at 1610 Old Deerfield Rd?

What is the average height of a storage unit at 1610 Old Deerfield Rd?

Are packages accepted at storage units at 1610 Old Deerfield Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Greg E.

Posted On Google

OVERALL RATING

Kathleen was very helpful. Thank you.

Response from Extra Space Storage (6/28/2022)

Thank you for the kind words, Greg. We're glad Kathleen was able to help! Our team is here to serve you, so give us a call at (847) 831-0375 if you need any future assistance.

June 23, 2022

Jonathan S.

Posted On Google

OVERALL RATING

Kathleen was terrific. She came and helped out my group! She was very kind and understanding, and I would recommend this storage facility to everyone as people like Kathleen are very helpful and valuable

Response from Extra Space Storage (6/23/2022)

We think Kathleen is great too! Thanks for recommending us, Jonathan. We're glad she came and helped out your group, was very kind, and understanding. Stop by our office if you need assistance or have any questions.

June 2, 2022

S N.

Posted On Google

OVERALL RATING

Great service and rates clean place.

Response from Extra Space Storage (6/2/2022)

Thank you for the kind words, S! We're committed to providing excellent customer service and a clean place. We are so happy you are satisfied with your rental rate! As always, give us a call at 888-storage if you need anything.

May 27, 2022

Thomas K.

Posted On Google

OVERALL RATING

Recently we needed to find a storage unit close to our home. After checking several we chose ExtraSpace Storage on Old Deerfield Road in HP. And we are so happy we did. From the beginning Kathleen the manager was excellent! She explained everything thoroughly and was very patient with all our questions. We found her associate, Julio, to also be knowledgeable. They both made it a very easy experience!! Susan

Response from Extra Space Storage (5/28/2022)

Thank you, Thomas, for the great rating! It's wonderful to hear you had a positive experience with us and that Kathleen and Julio from our Highland Park location were both knowledgeable and helpful! We want you to know that we are here to assist you with any further storage needs! Give us a call at (847) 831-0375 if anything comes up!

May 27, 2022

George N.

Posted On Google

OVERALL RATING

Kathleen did a marvelous job at providing us with amazing customer service, quality support, guidance to the building and was super friendly! Please come here to visit this incredible place, and meet Kathleen who’s got a big heart, and cares deeply about customer service. I was given a tour from here around the facility and she’s very knowledgeable, respectful & looking out for the best interest for the customer. Kathleen will take 5 star care of you if you ever need help talk to her and she’ll get the job done for you!

Response from Extra Space Storage (9/1/2019)

Thank you for the kind words, George. We're glad Kathleen did a marvelous job at providing you with amazing customer service, quality support, and guidance to the building. We pride ourselves on having a knowledgeable, respectful staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office if you need anything in the future!

May 17, 2022

Lynn S.

Posted On Google

OVERALL RATING

Julio was kind and exceedingly helpful. When I went there the day before the move he walked me through the best way to pieces the next day. And the next day he was there to make sure everything went smoothly. The units are easy to access. All in all I recommend Extra Storage Space. Ask for Julio when you get there and you will be all set!

Response from Extra Space Storage (5/17/2022)

Lynn, we are so happy to hear that Julio could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 13, 2022

Richard M.

Posted On Google

OVERALL RATING

Great staff and facility. They walked me out to our storage unit and made sure I knew how to operate the security system to get in. Very clean and safe. Couldn’t be happier.

Response from Extra Space Storage (5/14/2022)

Thank you for your review, Richard! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 11, 2022

Susan S.

Posted On Google

OVERALL RATING

In response to your reply, I did stop by the office after I moved out. It is now too late. I have now moved to another storage facility that is equidistant from the house and costs significantly less to rent a space. After renting a space for more than 14 years, I would have expected better from a company to try to keep their loyal customer. A five dollar a month discount could have made the world of difference in keeping me as a customer.

Response from Extra Space Storage (5/11/2022)

We're sorry to hear this, Susan Schloss. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.

May 8, 2022

Arnie G.

Posted On Google

OVERALL RATING

I have rented space a couple of times here at this location. This is absolutely the best of all rental companies. Always there, always nice and always helpful! Thank you!

Response from Extra Space Storage (5/8/2022)

Thanks for sharing your positive experience, Arnie. We're committed to being your go-to stop for all your local storage needs! We're glad our team is always nice and always helpful. Stop by our office if you need anything in the future!

April 6, 2022

David S.

Posted On Google

OVERALL RATING

Facility is well maintained with easy to access. Property manager (Kathleen) was very knowledgeable and great to work with.

Response from Extra Space Storage (4/6/2022)

Hi David, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kathleen! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 6, 2022

Frank R.

Posted On Google

OVERALL RATING

This is a super nice facility, seems new, clean, secure. There's a 2-bay drive-in dock behind a (secured) roll-up door. Plenty of turn-around space. Location is great, right close to 41. The manager, Kathleen, is wonderful. The front office has everything you need, and Kathleen is totally helpful. She pays attention, knows what you need, makes suggestions, makes the whole experience work from load-in to questions and help during active use of your locker to move-out. Spot on attitude, information/merchandise/suggestions at her fingertips. Kathleen is really good.

Response from Extra Space Storage (4/6/2022)

Thank you for your feedback, Frank! Providing renters with clean and secure facilities is our top priority. We're glad Kathleen is totally helpful, pays attention, and knows what you need. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 31, 2022

blackgragon 1.

Posted On Google

OVERALL RATING

Great people

Response from Extra Space Storage (3/31/2022)

We think our team is great too! Thanks for the positive review, Blackgragon. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 22, 2022

Marco T.

Posted On Google

OVERALL RATING

Kathleen was very friendly, professional and helpful during the process.

Response from Extra Space Storage (3/22/2022)

Hi Marco, thank you for your review. We're glad Kathleen was very friendly, professional, and helpful during the process. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 19, 2022

Tomas R.

Posted On Google

OVERALL RATING

If you want out-of-the-box service, come to this store and ask for Kaija. I was stuck trying to find the perfect box. She listened to my needs, made multiple recommendations, and found what I needed. I bought extra merchandise just because of her service. I’ll be back to this place next time I need help.

Response from Extra Space Storage (3/19/2022)

Hi Tomas, thank you for your review. We're glad Kaija listened to your needs, made multiple recommendations, and found what you needed. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 17, 2022

Larry A.

Posted On Google

OVERALL RATING

I rented space at Extra Space Storage in Highland Park for my older office files for a number of years. The facility was always clean, well-maintained and the management always available to answer any questions or concerns. They are highly recommended for your storage needs.

Response from Extra Space Storage (3/17/2022)

Hi Larry A., your recommendation is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team is always available to answer any questions or concerns. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 4, 2022

Chris F.

Posted On Google

OVERALL RATING

Very friendly, clean and accommodating!

Response from Extra Space Storage (3/4/2022)

Thank you for the review, Chris! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 3, 2022

nathaniel g.

Posted On Google

OVERALL RATING

Kathleen is the best! She helped walk me though the specific requirements for storing some old scooters of mine and was incredibly patient with all of my questions, and there were a lot! I would definitely recommend Extra Space Storage in Highland Park

Response from Extra Space Storage (3/3/2022)

Thank you for recommending us, Nathaniel. We're glad Kathleen helped walk you through the specific requirements for storing some old scooters and was incredibly patient with all of your questions. Stop by our office if you need assistance or have any questions.

February 27, 2022

Susan M.

Posted On Google

OVERALL RATING

This storage facility is very clean, and I feel safe there. The woman at the front desk, Kathleen, is very helpful and nice. She made it quite easy for us to downsize to a smaller locker, and use excess funds from the larger locker towards the smaller locker.

Response from Extra Space Storage (2/27/2022)

Thank you for your feedback, Susan! Providing renters with clean and secure facilities is our top priority. We're glad Kathleen, is very helpful, nice, and made it quite easy for you to downsize to a smaller locker, and use excess funds from the larger locker towards the smaller locker. Stop by our office if you need assistance or have any questions.

February 25, 2022

Nicole N.

Posted On Google

OVERALL RATING

I just have to say Kaija and Kathleen are amazing! It was fast getting me set up with my storage unit, They were both really nice and very helpful. Thank you!

Response from Extra Space Storage (2/25/2022)

Thank you for the kind words, Nicole. We're glad Kaija and Kathleen were both really nice and very helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

February 23, 2022

Mb O.

Posted On Google

OVERALL RATING

Kathleen was excellent. She was extremely patient with us as we have never rented a storage space. She was very thorough with explanations and showed us everything we needed to make an informed decision. We contemplated a competitor that may have been less expensive, but because she made us feel secure in our choice, we rented from her.

Response from Extra Space Storage (2/23/2022)

Thank you for the kind words, Mb. We're glad Kathleen was extremely patient with you, was very thorough with explanations, and showed you everything you needed to make an informed decision. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions.