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Joliet self storage at 3481 Mall Loop Dr
Read 248 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Wide Selection of Storage Unit Sizes
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Indoor Vehicle Storage
Other Amenities and Services
- Personal access hours built around your schedule
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Golf carts available for customer use
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Convenient freeway access
- Deliveries accepted
- On-site office
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0719
Recent Customer Reviews About This Facility
October 6, 2021
Alex L.
Posted On Google
Sophia was excellent with customer service skills thanks so much
Response from Extra Space Storage (10/6/2021)
Thanks for the positive review, Alex! We are glad you had a great experience with Sophia. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 29, 2021
Thomas W.
Posted On Google
Knowledgeable staff and got us in right away!
Response from Extra Space Storage (9/30/2021)
Thomas, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 3, 2021
Shirelle W.
Posted On Google
My move in was so easy actually sweet!!! The customer service team was very helpful and came to check in on me while moving in. ESS also had carts available to assist with my move in. I really appreciate the price it’s very affordable.
Response from Extra Space Storage (9/14/2021)
Thank you for the excellent rating, Shirelle! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. We're glad our team was very helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
September 3, 2021
TyShawn S.
Posted On Google
Sofija and Mike are awesome!!! WWPSD? ??
Response from Extra Space Storage (9/28/2021)
We think Sofija and Mike are great too! Thanks for the positive review, Tyshawn. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
August 23, 2021
Foe “.
Posted On Google
Great service
August 21, 2021
Kimkishia F.
Posted On Google
Thank you for good customer service!
Response from Extra Space Storage (8/21/2021)
Thank you for the kind words, Kimkishia! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
August 20, 2021
ZOEY G.
Posted On Google
Sofija is super friendly and will find you THE best unit for you!
Response from Extra Space Storage (9/8/2020)
Hi Zoey, thank you for your 5-star rating! We're so glad you had a good experience with Sofija. Please let us know if you have any questions about your storage unit.
August 20, 2021
Jane d.
Posted On Google
Prices jumped a little bit from the last time but I was still able to get a space for a couple months. Sofija was helpful!
Response from Extra Space Storage (8/20/2021)
Hi Jane, thank you so much for the feedback. We're sorry to hear about your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We are glad Sofija was helpful during your visit. We truly appreciate your business and are here for any storage needs in the future! Please stop by the office or reach out to us at 888-storage if you have any questions!
August 18, 2021
liz H.
Posted On Google
Amazing! Every time I come in the folks are so professional! They always make me feel like a five star customer!! Always recommend!
Response from Extra Space Storage (8/20/2021)
Liz, We truly appreciate your review! We are stoked to hear you have been greeted with great customer service throughout your visits at our local office. Your recommendation means the world to us, we are glad to have you as our customer. Give us a call at (888)-STORAGE or stop by the office if you need anything!
August 18, 2021
Jeff M.
Posted On Google
Mike and Sofija were great to work with. I got exactly what I needed and was able to store right away. I got a second unit and they were able to find another unit for me and it was faster than the first time!!!!
Response from Extra Space Storage (8/20/2021)
Hi Jeff! Thanks so much for your awesome review! We are thrilled to hear your experience with Mike and Sofija was a positive one. We are glad they were helpful and accommodated you quickly into a unit that best fits your needs. Give us a call at (888)-STORAGE or stop by the office if you need anything!
August 18, 2021
Kitty G.
Posted On Google
Outstanding service! Sofija really knows her stuff Star is a sweetheart and Mike is a doll! Property is immaculate as well! So glad I came here! ??
Response from Extra Space Storage (7/12/2019)
Thank you for the kind words, Kitty! We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance!
August 18, 2021
the c.
Posted On Google
We stopped in for directions and the ladies behind the counter were really nice! Thanks guys! ????
Response from Extra Space Storage (1/23/2021)
Hi The Chillist, thank you for your review. We're glad our team was really nice! Don’t hesitate to reach out at 888-STORAGE if you need anything.
August 17, 2021
khan a.
Posted On Google
So nice
Response from Extra Space Storage (8/17/2021)
Thank you for the review, Khan! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
August 14, 2021
HARLEY G.
Posted On Google
Super nice lady there and the guy too!
Response from Extra Space Storage (9/8/2020)
Our team appreciates your rating, Harley. We’re glad we were able to assist you with your self-storage needs. Please let us know if you have any questions.
August 7, 2021
Harley S.
Posted On Google
Pleasant, quick and efficient service! Nice people
Response from Extra Space Storage (8/8/2021)
Thank you for the kind words, Harley! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
July 24, 2021
James H.
Posted On Google
Returned to get another unit. They took care of everything really fast
Response from Extra Space Storage (12/30/2019)
Thank you for your kind words, James! We know that our customers value clean facilities and helpful staff, so we do our best to provide that! Let us know if you need any future assistance.
July 24, 2021
Raheel S.
Posted On Google
Love the store, super clean
July 23, 2021
Lori G.
Posted On Google
I wanted to thank Sophia for her incredible customer service helping my husband with a 10X30 unit. She researched every available option to find us the best rate. When service matters, this is the place to go. Thank you again for a great experience!
July 15, 2021
Lance S.
Posted On Google
Been back! Clean!
July 14, 2021
Ryan H.
Posted On Google
Mike M. at the mall loop drive location was perfectly cheerful, helpful, and overall pleasant! He’s quite a good looking fellow as well ;)
Frequently Asked Questions at 3481 Mall Loop Dr
What type of lock do I need for a storage unit at 3481 Mall Loop Dr?
Can I visit my storage unit after hours at 3481 Mall Loop Dr?
Do I need insurance to store my vehicle at 3481 Mall Loop Dr?
What size storage unit do I need for my car at 3481 Mall Loop Dr?
How far in advance do I need to reserve a storage unit at 3481 Mall Loop Dr?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Behind The Joliet Mall right Next to the Emissions Testing Facility/I-55 & Rt. 30 off of Mall Loop Drive
Directions from the North
Drive south on I-55. Take exit 257 and turn left onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the South
Drive north on I-55. Take exit 257 and turn right onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the East
Drive northwest on US-30. Turn left onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the West
Drive southeast on US-30. Cross I-55 and turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.