Joliet self storage at 3481 Mall Loop Dr

Extra Space Storage facility on 3481 Mall Loop Dr - Joliet, IL
Extra Space Storage
3481 Mall Loop DrJoliet, IL 60431

Read 248 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Mall Loop Dr between Lincoln Hwy and I-55, Extra Space Storage serves residents of Joliet, Crystal Lawns, Heritage Lakes, Essington Road, Beaver Creek, and Riverside. Locals will recognize our facility next to Hampton Inn Joliet and Super Joliet across from Louis Joliet Mall.

Amenities and Services

With a variety of storage unit sizes and amenities like climate control and drive-up access, Extra Space Storage on Mall Loop Dr is the secure storage solution you need in Joliet.

A Wide Selection of Storage Unit Sizes

Our Mall Loop Dr facility has storage units ranging in size from 5x5 to 20x30 with features like drive-up access, first-floor access, and climate control to accommodate a variety of self storage needs.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Drive-Up Access

Whether you're storing a vehicle, business inventory or equipment, or the contents of a home while moving, drive-up storage units can help! Drive-up access allows you to pull a vehicle into or up next to your unit to unload and load items. Drive-up units are available in sizes 5x10 to 20x30.

Exceptional Security

At Extra Space Storage, providing a secure self storage environment is important. That's why we have an on-site resident manager, video surveillance, individually-alarmed units, and electronic gate access to ensure that you and your belongings are well-protected at our facility.

Indoor Vehicle Storage

If you're planning on storing a vehicle, Extra Space Storage in Joliet has the perfect storage option for you! Our self storage facility on Mall Loop Dr offers enclosed drive-up units that are ideal for storing cars, motorcycles, and other small vehicles.

Other Amenities and Services

  • Personal access hours built around your schedule
  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Golf carts available for customer use
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office

Store with Extra Space Storage

At Extra Space Storage, we pride ourselves on having a clean, secure storage facility and a friendly, professional staff dedicated to excellent customer service. Contact us today to reserve a storage unit!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0719

Recent Customer Reviews About This Facility

October 6, 2021

Alex L.

Posted On Google

OVERALL RATING

Sophia was excellent with customer service skills thanks so much

Response from Extra Space Storage (10/6/2021)

Thanks for the positive review, Alex! We are glad you had a great experience with Sophia. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 29, 2021

Thomas W.

Posted On Google

OVERALL RATING

Knowledgeable staff and got us in right away!

Response from Extra Space Storage (9/30/2021)

Thomas, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!?

September 3, 2021

Shirelle W.

Posted On Google

OVERALL RATING

My move in was so easy actually sweet!!! The customer service team was very helpful and came to check in on me while moving in. ESS also had carts available to assist with my move in. I really appreciate the price it’s very affordable.

Response from Extra Space Storage (9/14/2021)

Thank you for the excellent rating, Shirelle! We're happy we were able to provide a smooth rental experience. We're committed to providing excellent customer service. We're glad our team was very helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

September 3, 2021

TyShawn S.

Posted On Google

OVERALL RATING

Sofija and Mike are awesome!!! WWPSD? ??

Response from Extra Space Storage (9/28/2021)

We think Sofija and Mike are great too! Thanks for the positive review, Tyshawn. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

August 23, 2021

Foe “.

Posted On Google

OVERALL RATING

Great service

August 21, 2021

Kimkishia F.

Posted On Google

OVERALL RATING

Thank you for good customer service!

Response from Extra Space Storage (8/21/2021)

Thank you for the kind words, Kimkishia! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

August 20, 2021

ZOEY G.

Posted On Google

OVERALL RATING

Sofija is super friendly and will find you THE best unit for you!

Response from Extra Space Storage (9/8/2020)

Hi Zoey, thank you for your 5-star rating! We're so glad you had a good experience with Sofija. Please let us know if you have any questions about your storage unit.

August 20, 2021

Jane d.

Posted On Google

OVERALL RATING

Prices jumped a little bit from the last time but I was still able to get a space for a couple months. Sofija was helpful!

Response from Extra Space Storage (8/20/2021)

Hi Jane, thank you so much for the feedback. We're sorry to hear about your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We are glad Sofija was helpful during your visit. We truly appreciate your business and are here for any storage needs in the future! Please stop by the office or reach out to us at 888-storage if you have any questions!

August 18, 2021

liz H.

Posted On Google

OVERALL RATING

Amazing! Every time I come in the folks are so professional! They always make me feel like a five star customer!! Always recommend!

Response from Extra Space Storage (8/20/2021)

Liz, We truly appreciate your review! We are stoked to hear you have been greeted with great customer service throughout your visits at our local office. Your recommendation means the world to us, we are glad to have you as our customer. Give us a call at (888)-STORAGE or stop by the office if you need anything!

August 18, 2021

Jeff M.

Posted On Google

OVERALL RATING

Mike and Sofija were great to work with. I got exactly what I needed and was able to store right away. I got a second unit and they were able to find another unit for me and it was faster than the first time!!!!

Response from Extra Space Storage (8/20/2021)

Hi Jeff! Thanks so much for your awesome review! We are thrilled to hear your experience with Mike and Sofija was a positive one. We are glad they were helpful and accommodated you quickly into a unit that best fits your needs. Give us a call at (888)-STORAGE or stop by the office if you need anything!

August 18, 2021

Kitty G.

Posted On Google

OVERALL RATING

Outstanding service! Sofija really knows her stuff Star is a sweetheart and Mike is a doll! Property is immaculate as well! So glad I came here! ??

Response from Extra Space Storage (7/12/2019)

Thank you for the kind words, Kitty! We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance!

August 18, 2021

the c.

Posted On Google

OVERALL RATING

We stopped in for directions and the ladies behind the counter were really nice! Thanks guys! ????

Response from Extra Space Storage (1/23/2021)

Hi The Chillist, thank you for your review. We're glad our team was really nice! Don’t hesitate to reach out at 888-STORAGE if you need anything.

August 17, 2021

khan a.

Posted On Google

OVERALL RATING

So nice

Response from Extra Space Storage (8/17/2021)

Thank you for the review, Khan! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

August 14, 2021

HARLEY G.

Posted On Google

OVERALL RATING

Super nice lady there and the guy too!

Response from Extra Space Storage (9/8/2020)

Our team appreciates your rating, Harley. We’re glad we were able to assist you with your self-storage needs. Please let us know if you have any questions.

August 7, 2021

Harley S.

Posted On Google

OVERALL RATING

Pleasant, quick and efficient service! Nice people

Response from Extra Space Storage (8/8/2021)

Thank you for the kind words, Harley! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

July 24, 2021

James H.

Posted On Google

OVERALL RATING

Returned to get another unit. They took care of everything really fast

Response from Extra Space Storage (12/30/2019)

Thank you for your kind words, James! We know that our customers value clean facilities and helpful staff, so we do our best to provide that! Let us know if you need any future assistance.

July 24, 2021

Raheel S.

Posted On Google

OVERALL RATING

Love the store, super clean

July 23, 2021

Lori G.

Posted On Google

OVERALL RATING

I wanted to thank Sophia for her incredible customer service helping my husband with a 10X30 unit. She researched every available option to find us the best rate. When service matters, this is the place to go. Thank you again for a great experience!

July 15, 2021

Lance S.

Posted On Google

OVERALL RATING

Been back! Clean!

July 14, 2021

Ryan H.

Posted On Google

OVERALL RATING

Mike M. at the mall loop drive location was perfectly cheerful, helpful, and overall pleasant! He’s quite a good looking fellow as well ;)

Frequently Asked Questions at 3481 Mall Loop Dr

What type of lock do I need for a storage unit at 3481 Mall Loop Dr?

Can I visit my storage unit after hours at 3481 Mall Loop Dr?

Do I need insurance to store my vehicle at 3481 Mall Loop Dr?

What size storage unit do I need for my car at 3481 Mall Loop Dr?

How far in advance do I need to reserve a storage unit at 3481 Mall Loop Dr?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Behind The Joliet Mall right Next to the Emissions Testing Facility/I-55 & Rt. 30 off of Mall Loop Drive

Directions from the North

Drive south on I-55. Take exit 257 and turn left onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the South

Drive north on I-55. Take exit 257 and turn right onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the East

Drive northwest on US-30. Turn left onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the West

Drive southeast on US-30. Cross I-55 and turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.