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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0719
Intersections/Landmarks
Behind The Joliet Mall right Next to the Emissions Testing Facility/I-55 & Rt. 30 off of Mall Loop Drive
Directions from the North
Drive south on I-55. Take exit 257 and turn left onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the South
Drive north on I-55. Take exit 257 and turn right onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the East
Drive northwest on US-30. Turn left onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Directions from the West
Drive southeast on US-30. Cross I-55 and turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.
Size Disclaimer
*Excludes administrative and insurance fees
June 13, 2022
Posted On Google
Sofia Was very professional very nice and very in tune with what I was looking for and what I needed I really appreciate your help and I think she was a great asset to the company thank you
Response from Extra Space Storage (6/14/2022)
Thank you, Phyllis. We're thrilled you had a positive experience with Sofia at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental.
June 1, 2022
Posted On Google
Mike and Sophia were very helpful and laid back. Quick and easy transaction. I think I was there for 5 mins and left with a unit and have been using it since the 28th. Will recommend
Response from Extra Space Storage (6/1/2022)
Hi Barry, thank you for recommending us. We're glad Mike and Sophia were very helpful and laid back. Please stop by the office or give us a call at 888-STORAGE.
May 18, 2022
Posted On Google
I smoke to a guy by the name of Rick he was very nice and informative in helping resolve my issue.
Response from Extra Space Storage (5/18/2022)
Hi Khyla, thank you for your review. We're glad Rick was very nice and informative in helping resolve your issue. Stop by our office if you need anything in the future!
May 13, 2022
Posted On Google
Two of the most helpful people i have ever met. They went above and beyond to help me. The saying going the extra mile play no bearing on the staff here, not extra mile but they went extra 9 million miles
Response from Extra Space Storage (5/14/2022)
Thanks for the awesome review, Michael! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (815) 254-4263 if you need anything.
May 13, 2022
Posted On Google
Staff was very helpful at the facility.
Response from Extra Space Storage (5/14/2022)
Thank you for the kind review, Heather. We're glad our team was able to help! Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance.
May 11, 2022
Posted On Google
Sofia & Mike were very helpful and a pleasure to speak to/work with. No issues at all, and smooth process getting my unit. In and out within minutes.
Response from Extra Space Storage (5/12/2022)
L, we are so happy to hear that Sofia and Mike could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!
May 8, 2022
Posted On Google
Ric provided excellent customer service and attention to detail during my recent office call. Ric was extremely knowledgeable and provided an exceptional experience.Thanks again!
Response from Extra Space Storage (5/9/2022)
Hello, Viennetta. Thank you for the 5-star review! We're so happy Ric could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
May 4, 2022
Posted On Google
Mike has been the person I have been dealing with and there has been no problems..lately it has been Jim and he to has been very easy to work with ..the storage always clean..service impeccable..?????? however the extreme price increases are just that extreme..??
Response from Extra Space Storage (5/5/2022)
Hi Millie, thank you for your review. We're glad Jim has been very easy to work with. We're committed to providing excellent customer service and clean storage. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. If you ever need anything, feel free to stop by.
May 3, 2022
Posted On Google
I've stored items at this location on and off for nearly 15 years. This location is clean, convenient and safe. The front office staff is responsive and helpful with any questions I've ever had.
Response from Extra Space Storage (5/4/2022)
Thank you for being a loyal customer, Steve! Providing renters with clean, convenient, and secure facilities is our top priority. We're glad our team is responsive and helpful with any questions you've ever had. Stop by our office if you need assistance or have any questions.
April 23, 2022
Posted On Google
Great service!
Response from Extra Space Storage (4/23/2022)
Thank you for the kind words, Calvin! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 23, 2022
Posted On Google
Great service
Response from Extra Space Storage (4/24/2022)
Thank you for the kind words, Carl! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
April 22, 2022
Posted On Google
I was greeted courteous, and received great help by Sofia to choose my unit accordingly to my needs. Great job thanks for the help.
Response from Extra Space Storage (4/22/2022)
Hi Joel, thank you for your review. We're glad Sofia was able to help you choose your unit accordingly to your needs. If you ever need anything, feel free to stop by.
April 22, 2022
Posted On Google
Very clean, perfect easy set up easy to get your things in and out. Nice management.
Response from Extra Space Storage (4/23/2022)
Hi Marie, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and nice staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future!
April 19, 2022
Posted On Google
Great service sof and mike
Response from Extra Space Storage (4/19/2022)
Thanks for the positive review, Noah! We are glad you had a great experience with Mike. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
April 16, 2022
Posted On Google
The storage units were clean and well kept. I felt very safe going there in the evenings alone, the lighting was always bright and working. Would recommend THIS storage business.
Response from Extra Space Storage (8/23/2021)
Hi Ann, your recommendation is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need assistance or have any questions.
April 14, 2022
Posted On Google
Mike was very helpful and kind. Ge got me the best deal and was knowledgeable about his work
Response from Extra Space Storage (4/15/2022)
Hi Kim, thank you for your review. We're glad Mike was very helpful, kind, and got you the best deal. Don’t hesitate to reach out if you need anything at 888-STORAGE.
April 8, 2022
Posted On Google
Very Great Service Rick took care of everything very pleased with the service Great expereince. Helped us with everything. I highly recommend Extraaaaaa Space-- Go Rick and New Ownership Management.
Response from Extra Space Storage (4/9/2022)
Thanks for the kind words, Gabriel! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (815) 254-4263 if you need anything.
April 6, 2022
Posted On Google
Thanks sof
Response from Extra Space Storage (4/6/2022)
Thank you for choosing Extra Space Storage Loon. We're here to help if you have any questions or need assistance with your rental! Call us at (815) 254-4263 with any questions!
March 29, 2022
Posted On Google
Mike is a constant professional and is always pleasant to speak with.
Response from Extra Space Storage (3/29/2022)
Hi Stephen, thank you for your review. We're glad Mike is a constant professional and is always pleasant to speak with. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
March 24, 2022
Posted On Google
Been with Extra Space Storage for a year now and have never had an issue with anything. Clean and very polite employees. Called in today and spoke with Rick he answered every question perfectly and helped with everything i needed. Thank you so much for the help!
Response from Extra Space Storage (7/28/2020)
Thanks for being a loyal customer, Christina! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Rick reflects that! Please call us at (815) 254-4263 if you have any questions!