Extra Space Storage facility on 3481 Mall Loop Dr - Joliet, IL
(337 REVIEWS)

Joliet self storage at 3481 Mall Loop Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0719

Directions

Intersections/Landmarks

Behind The Joliet Mall right Next to the Emissions Testing Facility/I-55 & Rt. 30 off of Mall Loop Drive

Directions from the North

Drive south on I-55. Take exit 257 and turn left onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the South

Drive north on I-55. Take exit 257 and turn right onto US-30. Turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the East

Drive northwest on US-30. Turn left onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Directions from the West

Drive southeast on US-30. Cross I-55 and turn right onto Mall Loop Dr. Pass Super 8 and turn right. Our facility will be on the right.

Frequently Asked Questions at 3481 Mall Loop Dr

What type of lock do I need for a storage unit at 3481 Mall Loop Dr?

Can I visit my storage unit after hours at 3481 Mall Loop Dr?

Do I need insurance to store my vehicle at 3481 Mall Loop Dr?

What size storage unit do I need for my car at 3481 Mall Loop Dr?

How far in advance do I need to reserve a storage unit at 3481 Mall Loop Dr?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 13, 2022

Phyllis C.

Posted On Google

OVERALL RATING

Sofia Was very professional very nice and very in tune with what I was looking for and what I needed I really appreciate your help and I think she was a great asset to the company thank you

Response from Extra Space Storage (6/14/2022)

Thank you, Phyllis. We're thrilled you had a positive experience with Sofia at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental.

June 1, 2022

Barry S.

Posted On Google

OVERALL RATING

Mike and Sophia were very helpful and laid back. Quick and easy transaction. I think I was there for 5 mins and left with a unit and have been using it since the 28th. Will recommend

Response from Extra Space Storage (6/1/2022)

Hi Barry, thank you for recommending us. We're glad Mike and Sophia were very helpful and laid back. Please stop by the office or give us a call at 888-STORAGE.

May 18, 2022

Khyla B.

Posted On Google

OVERALL RATING

I smoke to a guy by the name of Rick he was very nice and informative in helping resolve my issue.

Response from Extra Space Storage (5/18/2022)

Hi Khyla, thank you for your review. We're glad Rick was very nice and informative in helping resolve your issue. Stop by our office if you need anything in the future!

May 13, 2022

michael s.

Posted On Google

OVERALL RATING

Two of the most helpful people i have ever met. They went above and beyond to help me. The saying going the extra mile play no bearing on the staff here, not extra mile but they went extra 9 million miles

Response from Extra Space Storage (5/14/2022)

Thanks for the awesome review, Michael! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (815) 254-4263 if you need anything.

May 13, 2022

Heather C.

Posted On Google

OVERALL RATING

Staff was very helpful at the facility.

Response from Extra Space Storage (5/14/2022)

Thank you for the kind review, Heather. We're glad our team was able to help! Our team is here to serve you, so give us a call at (815) 254-4263 if you need any future assistance.

May 11, 2022

L B.

Posted On Google

OVERALL RATING

Sofia & Mike were very helpful and a pleasure to speak to/work with. No issues at all, and smooth process getting my unit. In and out within minutes.

Response from Extra Space Storage (5/12/2022)

L, we are so happy to hear that Sofia and Mike could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 8, 2022

Viennetta P.

Posted On Google

OVERALL RATING

Ric provided excellent customer service and attention to detail during my recent office call. Ric was extremely knowledgeable and provided an exceptional experience.Thanks again!

Response from Extra Space Storage (5/9/2022)

Hello, Viennetta. Thank you for the 5-star review! We're so happy Ric could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 4, 2022

Millie A.

Posted On Google

OVERALL RATING

Mike has been the person I have been dealing with and there has been no problems..lately it has been Jim and he to has been very easy to work with ..the storage always clean..service impeccable..?????? however the extreme price increases are just that extreme..??

Response from Extra Space Storage (5/5/2022)

Hi Millie, thank you for your review. We're glad Jim has been very easy to work with. We're committed to providing excellent customer service and clean storage. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. If you ever need anything, feel free to stop by.

May 3, 2022

Steve G.

Posted On Google

OVERALL RATING

I've stored items at this location on and off for nearly 15 years. This location is clean, convenient and safe. The front office staff is responsive and helpful with any questions I've ever had.

Response from Extra Space Storage (5/4/2022)

Thank you for being a loyal customer, Steve! Providing renters with clean, convenient, and secure facilities is our top priority. We're glad our team is responsive and helpful with any questions you've ever had. Stop by our office if you need assistance or have any questions.

April 23, 2022

Calvin C.

Posted On Google

OVERALL RATING

Great service!

Response from Extra Space Storage (4/23/2022)

Thank you for the kind words, Calvin! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 23, 2022

Carl I.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (4/24/2022)

Thank you for the kind words, Carl! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

April 22, 2022

Joel J.

Posted On Google

OVERALL RATING

I was greeted courteous, and received great help by Sofia to choose my unit accordingly to my needs. Great job thanks for the help.

Response from Extra Space Storage (4/22/2022)

Hi Joel, thank you for your review. We're glad Sofia was able to help you choose your unit accordingly to your needs. If you ever need anything, feel free to stop by.

April 22, 2022

Marie C.

Posted On Google

OVERALL RATING

Very clean, perfect easy set up easy to get your things in and out. Nice management.

Response from Extra Space Storage (4/23/2022)

Hi Marie, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and nice staff, so we do our best to make sure we are able to provide that! Stop by our office if you need anything in the future!

April 19, 2022

Noah J.

Posted On Google

OVERALL RATING

Great service sof and mike

Response from Extra Space Storage (4/19/2022)

Thanks for the positive review, Noah! We are glad you had a great experience with Mike. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 16, 2022

Ann H.

Posted On Google

OVERALL RATING

The storage units were clean and well kept. I felt very safe going there in the evenings alone, the lighting was always bright and working. Would recommend THIS storage business.

Response from Extra Space Storage (8/23/2021)

Hi Ann, your recommendation is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need assistance or have any questions.

April 14, 2022

Kim S.

Posted On Google

OVERALL RATING

Mike was very helpful and kind. Ge got me the best deal and was knowledgeable about his work

Response from Extra Space Storage (4/15/2022)

Hi Kim, thank you for your review. We're glad Mike was very helpful, kind, and got you the best deal. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 8, 2022

Gabriel K.

Posted On Google

OVERALL RATING

Very Great Service Rick took care of everything very pleased with the service Great expereince. Helped us with everything. I highly recommend Extraaaaaa Space-- Go Rick and New Ownership Management.

Response from Extra Space Storage (4/9/2022)

Thanks for the kind words, Gabriel! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (815) 254-4263 if you need anything.

April 6, 2022

Loon T.

Posted On Google

OVERALL RATING

Thanks sof

Response from Extra Space Storage (4/6/2022)

Thank you for choosing Extra Space Storage Loon. We're here to help if you have any questions or need assistance with your rental! Call us at (815) 254-4263 with any questions!

March 29, 2022

Stephen D.

Posted On Google

OVERALL RATING

Mike is a constant professional and is always pleasant to speak with.

Response from Extra Space Storage (3/29/2022)

Hi Stephen, thank you for your review. We're glad Mike is a constant professional and is always pleasant to speak with. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

March 24, 2022

Christina M.

Posted On Google

OVERALL RATING

Been with Extra Space Storage for a year now and have never had an issue with anything. Clean and very polite employees. Called in today and spoke with Rick he answered every question perfectly and helped with everything i needed. Thank you so much for the help!

Response from Extra Space Storage (7/28/2020)

Thanks for being a loyal customer, Christina! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Rick reflects that! Please call us at (815) 254-4263 if you have any questions!