Lake in the Hills self storage at 130 N Lakewood Rd

The staff, I should say Kevin was very helpful to ensure I received the correct unit size. Answered all my questions. A great experience

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Super quick process. We scheduled an appointment right away to see the sizing of a 5×10 which ended up being smaller than we wanted so we were able to look at the 10×8 right on the spot. We picked that one and the signed some paperwork. The whole process took about 15 minutes. I could not be happier. Bob the manager is the guy that helped us out and he knew his stuff. All around great experience!

Very responsive and professional. Makes setting up a storage unit easy and seamless. Clean and well kept facility

Kind and courteous staff. Clean facilities. Safe.

Bob was awesome to work with. Thanks for your great service. Will tell my friends.

Easy experience in a stressful situation when moving. Great customer service there plenty of good units open that fit my needs. Thank you to the amazing staff there Bob made it easy.

Dennis was great! Showed us several options and made the paperwork painless. Checking out was easy and painless. Really good staff and a good overall experience.

1/23/21 Fast, easy and super convenient. Front desk manager was great and so helpful. 5 stars

Charlie and Bob were fantastic. The process was smooth, efficient and fast. The facilities are exceptionally clean!

It was very good experience and I would recommend this location for any of your storage needs. Clean and very police employees.

Super easy to aquire space and being climate controlled is just what we wanted!

It was so easy to sign up, and when I got to the facility, they took me right to my unit and even the lock was included. Facility is nice and clean. Nice place and very convenient location for me too!

Nice and clean

Overall our move-in experience was very positive. Your staff is very helpful, the pricing is competitive, and the storage facility is clean and convenient. My only issue is the size of the elevators. Our unit is on the second floor, and we were unable to fit a 90" couch into the elevator as they are way too small. You need to have freight elevators which these are not. Carrying up the stairs larger pieces of furniture was not an option for us so due to the small size of your elevators, we could not put some pieces of our furniture into our storage unit.

(Translated by Google) Very clean (Original) Muy limpio

I got the space less than a week ago. The guy showed me a sample of my choice of size before I paid. Which was really cool for me. The rest of the contract was easy and smooth as well.

Staff was super helpful. Relocating to the area was simplified with their help - I was concerned the UBOX arriving from out of state would be a problem. It wasn't, Extra Space made me feel comfortable and confident about the process. Space is clean and staff are following good Covid protocols. Thank you Bob! Small suggestion: perhaps post a sign in common areas (elevator) regarding wearing masks would be helpful.

Very clean and secure storage facility. Easy to get to unit and they can hold a lot of boxes. Would use again if needed storage space in the future.

Amazing customer service and very VERY quick & helpful. moved here and got a unit within minutes! Beautiful new building and well lit. lots of security measures and great location. thank you taylor and bob!