There are no results for those selected filters. Please select different filter options or clear all filters to see available units.
Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7081
Intersections/Landmarks
N Lakewood Rd and Algonquin Rd
Directions from the North
Drive south on N Lakewood Rd. Turn left onto Sullivan Pass. Continue south. Our facility will be on your left.
Directions from the South
Drive north on Square Barn Rd. Turn left onto Algonquin Rd. Turn right onto N Lakewood Rd. Take the first right behind CVS. Our facility will be straight ahead.
Directions from the East
Drive west on Algonquin Rd. Turn right onto N Lakewood Rd. Take the first right behind CVS. Our facility will be straight ahead.
Directions from the West
Drive east on Algonquin Rd. Turn left onto N Lakewood Rd. Take the first right behind CVS. Our facility will be straight ahead.
Size Disclaimer
*Excludes administrative and insurance fees
June 10, 2022
Posted On Google
Theo Dice was so patient and showed me the unit and gave me all the details on how renting a storage unit works. I was nervous when I first walked in but that quickly disappeared. It was super clean and and easy to access the unit and I love being able to drive in out of the elements, and the ability to use their push carts and elevators. I would definitely recommend.
Response from Extra Space Storage (6/11/2022)
Thank you for your review, Adriana! It's wonderful to know Theo was patient and able to guide you through our rental process. Providing renters with clean, accessible, and well-equipped facilities is our top priority. We're glad we were able to meet your storage needs. As always, give us a call at 888-storage if you need anything.
May 28, 2022
Posted On Google
Easy to get started! Chris was great at showing us options and finding the best fit!
Response from Extra Space Storage (5/29/2022)
Hi Kathy, thank you for your review. We're glad Chris was great at showing you options and finding the best fit! Stop by our office if you need assistance or have any questions.
May 24, 2022
Posted On Google
Chris and Theo have been very friendly and helpful with our needs. Thanks guys, appreciate it!!
Response from Extra Space Storage (5/25/2022)
Thank you for the kind review, Jason. We're glad Chris and Theo were friendly and able to help! Our team is here to serve you, so give us a call at (847) 584-2598 if you need any future assistance.
May 22, 2022
Posted On Google
The facility is clean and the staff communicated well when I first got the locker. The was November 2021 with a 10x5 was around $55-$60 with taxes. It is now May 2022 and my card was just billed $95. Prices have gone up twice in the 5 months there. I decided to check the web raits again. Same locker is $70. I underdtand the promotional pricing but will be searching for another storage location.
Response from Extra Space Storage (5/23/2022)
Hi Dan, we know that providing customers with convenient, secure, and professional storage at an affordable price is important. We are sorry to hear that you are unhappy with your rental rate. From time to time, rates are reviewed to keep up with market conditions and the rising costs associated with providing clean, secure facilities. Please call us to discuss your rental rate at 888-storage.
May 21, 2022
Posted On Google
Staff is extremely friendly and helpful. Units are clean.
Response from Extra Space Storage (5/21/2022)
Thanks for the awesome review, Jollina! We know our customers value clean facilities and helpful and friendly staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (847) 584-2598 if you need anything.
May 19, 2022
Posted On Google
I have been renting units at the LITH Extra Space Storage now for almost 3yrs now and today was the 1st time I have had such a wonderful experience! I give all Thanks to THEO & Chris from the Crystal Lake location. Theo worked hard, quickly & dedicated himself to fix my issue in a timely manner! He was VERY pleasant & energetic to speak to & deal with, unlike some of the past managers I’ve had to deal with! Thanks again THEO for all your help & I hope to see you again!! You were AWESOME!!
Response from Extra Space Storage (5/20/2022)
Thank you for the kind review, Rebecca. We're so happy to hear Theo and Chris were pleasant, energetic, pleasant, and a great help in fixing your issue in a timely manner. We appreciate your kind feedback and want you to know that we are here to help. Our team is here to serve you, so give us a call at (847) 584-2598 if you need any future assistance.
May 12, 2022
Posted On Google
So glad we found out about this place! Nicely up kept and easily accessible and the associates were nice as well!!
Response from Extra Space Storage (5/13/2022)
Hello, Angel. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (847) 584-2598.
April 28, 2022
Posted On Google
Honestly so glad we went with Extra space storage! You can rent a storage unit right from your phone which is super convenient! So clean and smells so fresh! Climate controlled, what more to ask for! Great prices as well(:
Response from Extra Space Storage (4/29/2022)
Hi Kayla, Thank you for taking the time to leave your review! We pride ourselves on having a clean, fresh, fairly priced, and convenient facility, so we are thrilled to hear that you had such a positive experience with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
April 19, 2022
Posted On Google
This is the cleanest storage place I've ever been in and I've been buying storage units for a long time so I've been in many. Theo was very good to me and actually went out of his way to accommodate me. I don't think I've ever had better service anywhere. So, I hope to win more storage lockers here cause eventually you get tired of all the dust and dirty lockers in these other places, it was like a breath of fresh air at the lake in the hills facility. Great service
Response from Extra Space Storage (4/20/2022)
Thank you for the review, Roy! We pride ourselves on having a friendly, accommodating staff and are so happy Theo was able to assist you. It's great to hear our team was able to provide you with the customer service you deserve! Thank you for recognizing his hard work! We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Feel free to swing by your local office or by calling us at 888-storage for any further assistance!
April 3, 2022
Posted On Google
Best storage facility around clean great customer service down to earth people easy to work with and very accommodating Chris is the best in the business
Response from Extra Space Storage (4/3/2022)
Thanks for sharing your positive experience, Ethan. We're committed to being your go-to stop for all your local storage needs! We're committed to providing excellent customer service and clean facilities. We think Chris is great too! Don’t hesitate to reach out if you need anything at 888-STORAGE.
February 8, 2022
Posted On Google
Great employees.
Response from Extra Space Storage (2/8/2022)
Thank you for your feedback, Casey! We love to hear that our customers are happy with Extra Space.Don't hesitate to reach out to us at 888-storage if you need anything!?
February 2, 2022
Posted On Google
Excellent facility and fantastic customer service I highly recommend!
Response from Extra Space Storage (2/2/2022)
Thank you for the kind words, Angela! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
January 29, 2022
Posted On Google
Very clean and efficient facility. Friendly and helpful staff!
Response from Extra Space Storage (1/29/2022)
Hi Olivia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
January 27, 2022
Posted On Google
Wonderful customer service, friendly and clean. I feel safe no matter the time I come in. Five stars all the way. I would definitely recommend to anyone.
Response from Extra Space Storage (1/27/2022)
Thanks for the kind words, Yasmin! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (847) 584-2598 if you need anything.
January 27, 2022
Posted On Google
Such a clean and beautiful facility. I've had some nice and not so nice storage places before, but this one is a 10/10. Super nice employees as well!
Response from Extra Space Storage (1/28/2022)
Hi Shawn, Thanks so much for the great rating! We are so happy to hear our facility was clean and well-maintained. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
December 24, 2021
Posted On Google
It was extremely clean at all times. I enjoyed having an indoor garage to load and unload out of the weather. The reason I left though was because after 2 months without missing a payment my rates were raised.
Response from Extra Space Storage (12/27/2021)
Hi David. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. We will be sure to review your feedback so we can improve. If there is anything we can do for you, please let us know at 888-storage.
December 16, 2021
Posted On Google
Very easy to reserve and rent a space, very clean and modern facility.
Response from Extra Space Storage (12/17/2021)
Hi Harry, thank you for the amazing review! We are so happy to hear you found our rental process easy and our property clean and modern. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
December 14, 2021
Posted On Google
Bob was extremely helpful and accommodating. Chose this location for its easy controlled access to the building and it is climate controlled as well. Liked the month to month lease with the 10 day notice to end contract. Steve
Response from Extra Space Storage (12/14/2021)
Thank you for the review, Steve! We pride ourselves on having a friendly, accommodating staff and are so happy Bob was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!
December 13, 2021
Posted On Google
I had an exceptional experience working with Extra Space Storage in Lake in the Hills, along with the store manager Bob Zelazko. Bob was a pleasure to do business with, knowledgeable, courteous, and was invaluable in expeditiously responding to a need to replace the lock on our unit when the keys had been lost. I had the need for this storage unit for a mere 2 months, as we used it when selling our home and transitioning to another home we have purchased. I would use Extra Space Storage time and time again as future needs arise and I would strongly recommend them to anyone. Thank you!
Response from Extra Space Storage (12/13/2021)
Hi Mike, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Bob! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!
December 3, 2021
Posted On Google
Extra Space Storage is a clean, safe facility. The fact that it is a fairly new building is a plus. Prices are reasonable. It is easy to enter and exit the building and convenient to have carts to move my stuff. It is very close to my house, which is another perk.
Response from Extra Space Storage (12/3/2021)
Thank you for your feedback, Mary! Providing renters with clean and secure facilities is our top priority. We are so glad you are satisfied with your rental rate! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions.