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Extra Space Storage facility on 2556 Bernice Rd - Lansing, IL
(76 REVIEWS)

Lansing self storage at 2556 Bernice Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7785

Directions

Intersections/Landmarks

Torrence Ave and I-80

Directions from the North

Drive south on Torrence Ave. Turn left onto 173rd St. Turn right onto Oak Ave. Turn left onto Bernice Rd. Our facility will be on your left.

Directions from the South

Drive north on Torrence Ave. Turn right onto 173rd St. Turn right onto Oak Ave. Turn left onto Bernice Rd. Our facility will be on your left.

Directions from the East

Drive west on I-80 W. Take Exit 161. Turn right onto Torrence Ave. Turn right onto 173rd St. Turn right onto Oak Ave. Turn left onto Bernice Rd. Our facility will be on your left.

Directions from the West

Drive east on I-80 E. Take Exit 161. Turn left onto Torrence Ave. Turn right onto 173rd St. Turn right onto Oak Ave. Turn left onto Bernice Rd. Our facility will be on your left.

Frequently Asked Questions at 2556 BERNICE RD

Are storage units climate controlled in Illinois?

Are packages accepted at storage units in Illinois?

Can I visit my storage unit after hours at 2556 Bernice Rd?

How secure are storage units in Illinois?

What can a storage unit be used for in Illinois?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

WILL S.

Posted On Google

OVERALL RATING

On site storage rep Jasmine rendered quality service and was very customer friendly

Response from Extra Space Storage (6/25/2022)

Thanks for the positive review, Will! We are glad you had a great experience with Jasmine. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 23, 2022

Ricardo G.

Posted On Google

OVERALL RATING

Jasmine was very friendly and enthusiastic. Made me feel genuinely welcome

Response from Extra Space Storage (6/24/2022)

Thanks for the great review, Ricardo! We're glad Jasmine was very friendly and enthusiastic. Please call us at (708) 808-0497 if you have any questions!

June 22, 2022

tywanna l.

Posted On Google

OVERALL RATING

My visit here was awesome. Jasmine helped me picked everything I needed.

Response from Extra Space Storage (6/23/2022)

Thanks for the great review, Tywanna! We're glad Jasmine helped you pick everything you needed. Please call us at (708) 808-0497 if you have any questions!

June 21, 2022

J M.

Posted On Google

OVERALL RATING

Very pricey but the staff is very polite.

Response from Extra Space Storage (6/23/2022)

Thank you for leaving us a rating, J. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (708) 808-0497 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

June 17, 2022

Keisha B.

Posted On Google

OVERALL RATING

Good customer service.. Thank you jasmin..!

Response from Extra Space Storage (6/17/2022)

Wow, thank you for the 5-star rating Keisha! We are grateful for customers like you.

June 14, 2022

Sharon S.

Posted On Google

OVERALL RATING

This experience was pleasant and hassle free. Jasmine helped us and was extremely professional kind hearted and explained everything in detail the storage facility is immaculate and very efficient.

Response from Extra Space Storage (6/15/2022)

Thank you for the excellent rating, Sharon! We're happy we were able to provide a smooth rental experience and that Jasmine was professional, informative, and helpful! We are here to help! Please give us a call at 888-storage if anything comes up.

June 14, 2022

derrick f.

Posted On Google

OVERALL RATING

My Experience at extra Space Storage was amazing thanks to Jasmin, she was so helpful and explained everything to me step by step, she made my visit smooth and easy. Great job??

Response from Extra Space Storage (6/15/2022)

Thank you, Derrick, for the great rating! It's wonderful to hear you had a positive experience with us and that Jasmin was helpful! We want you to know that we are here to assist you with any further storage needs! Give us a call at (708) 808-0497 if anything comes up!

June 7, 2022

Sebastian B.

Posted On Google

OVERALL RATING

Jasmin was very helpful renting me a storage room. She also helped me complete the online registration.

Response from Extra Space Storage (6/8/2022)

Thank you for the excellent rating, Sebastian. We are glad Jasmin was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

June 7, 2022

WDHR R.

Posted On Google

OVERALL RATING

We are very pleased with your service and customer service. Jaz was excellent.

Response from Extra Space Storage (6/8/2022)

Thank you for the kind review, Wdhr Radio. We're glad Jaz was excellent and able to provide you with great customer service! Our team is here to serve you, so give us a call at (708) 808-0497 if you need any future assistance.

June 6, 2022

Ernest H.

Posted On Google

OVERALL RATING

5star

Response from Extra Space Storage (6/7/2022)

Hi Ernest, Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (708) 808-0497 or stop by the facility!

June 3, 2022

Connell J.

Posted On Google

OVERALL RATING

Lauren was really friendly and did her job very well. She showed the unit was courteous and answered every question with a smile. Thank you!!

Response from Extra Space Storage (6/4/2022)

Hi Connell, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable, and courteous staff, so we are thrilled to hear that you had such a positive experience renting with Lauren! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 1, 2022

Fabian N.

Posted On Google

OVERALL RATING

Great and easy to work with.

Response from Extra Space Storage (6/2/2022)

Thank you for the excellent review, Fabian! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

May 25, 2022

james m.

Posted On Google

OVERALL RATING

Great customer experience thank you jasmin and Lauren

Response from Extra Space Storage (5/26/2022)

Thanks for the positive review, James! We are glad you had a great experience with Jasmin and Lauren. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 25, 2022

Lazerius W.

Posted On Google

OVERALL RATING

Thanks to jasmin and Lauren I got the right storage that we needed ! Perfect location and nice and clean

Response from Extra Space Storage (5/26/2022)

Thanks for taking the time to leave us a review, Lazerius! We are so glad Jasmin and Lauren could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 25, 2022

Lazeric W.

Posted On Google

OVERALL RATING

Jasmin and Lauren helped quick to get us in a unit great deal first month free

Response from Extra Space Storage (5/26/2022)

Thank you for the excellent rating, Lazeric. We are glad Jasmin and Lauren were able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

May 22, 2022

Troy F.

Posted On Google

OVERALL RATING

This was my first time needing storage and Lauren made my experience go by smoothly. She has excellent customer service skills and was very helpful in informing me of the process. I highly recommend Extra Space Storage. The whole facility was super clean and Lauren was very professional!

Response from Extra Space Storage (5/23/2022)

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, Troy! We're so happy to hear Lauren was able to make your rental process hassle-free! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 11, 2022

Deborah M.

Posted On Google

OVERALL RATING

Excellent customer service and a very pleasant attitude. ??????

Response from Extra Space Storage (5/12/2022)

Hello, Deborah. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (708) 808-0497.

May 3, 2022

Timothy J.

Posted On Google

OVERALL RATING

I was here the other day making a delivery and there was some issues with completing it. Jasmin and one other women went above and beyond to help me resolve the problem I was having. They were attentive and kind and I wanted to say thank you and I appreciate the effort.

Response from Extra Space Storage (5/5/2022)

Thank you for the kind words, Timothy! We're committed to providing excellent customer service. We are happy to hear you had a great experience with Jasmin and our team. Reach out if you ever need assistance, please.

May 2, 2022

Ronald L.

Posted On Google

OVERALL RATING

Jasmin and Lauren are Very friendly, pleasure to work with.

Response from Extra Space Storage (5/3/2022)

Thank you for the review, Ronald! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.

April 26, 2022

Samone N.

Posted On Google

OVERALL RATING

I recently came to pay my bill and decided to stop in, I honestly have to say this was by far the best storage unit experience staff member Jasmin was so helpful and friendly , if you need storage come HERE !!

Response from Extra Space Storage (4/27/2022)

Hi Samone, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience with Jasmin! Thank you for your kind words! Our team is here to help, as always, give us a call at 888-storage if anything comes up.