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Extra Space Storage facility on 1215 E Washington St - Indianapolis, IN
(410 REVIEWS)

Indianapolis self storage at 1215 E Washington St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7437

Directions

Intersections/Landmarks

E Washington St and Southeastern Ave

Directions from the North

Drive south on I-65 S. Take Exit 111. Continue straight onto Ohio St. Turn left onto N Park Ave. Turn left onto E Washington St. Our facility will be on your right after Southeastern Ave.

Directions from the South

Drive north on I-65 N. Take Exit 111. Turn right onto E Washington St. Our facility will be on your right after Southeastern Ave.

Directions from the East

Drive west on E Washington St. Pass S Rural St and continue west. Our facility will be on your left after S Oriental St.

Directions from the West

Drive east on E Washington St. Pass I-65/I-70 and continue east. Our facility will be on your right after Southeastern Ave.

Frequently Asked Questions at 1215 E Washington St

Why is it important to rent a temperature-controlled storage unit in Indianapolis, IN?

Do storage units at 1215 E Washington St have electrical outlets in them?

Can I live in a storage unit in Indianapolis, IN?

What pest control and cleanliness measures are taken at 1215 E Washington St?

How much will a 5x5 storage unit hold at 1215 E Washington St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Shirley P.

Posted On Google

OVERALL RATING

The building was nice and clean. Ms. Shirley was very polite and left non of my questions unanswered.

Response from Extra Space Storage (6/28/2022)

Hello, Shirley. Thank you for the 5-star review! We're so happy Ms. Shirley could help. Stop by our office if you need anything in the future!

June 25, 2022

David H.

Posted On Google

OVERALL RATING

Shirley, the manager, is extremely helpful and efficient.

Response from Extra Space Storage (6/27/2022)

Hello, David. Thank you for the review. We're so glad Shirley could meet your storage needs. Please stop by the office if you need anything!

June 25, 2022

Davale R.

Posted On Google

OVERALL RATING

Miss Shirley Holt was so help in the small amount of time that I had she got me in and out and she was very patient and helpful she is very much appreciated.

Response from Extra Space Storage (6/27/2022)

Hello, Davale. Thank you for the 5-star review! We're so happy Miss Shirley could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

June 25, 2022

James A.

Posted On Google

OVERALL RATING

Service was awesome I would recommend it to anyone

Response from Extra Space Storage (6/27/2022)

Thank you for the kind remarks, James! We're so happy to hear we have your recommendation! Let us know if we can?do anything else to help at 888-storage.

June 22, 2022

Harold L.

Posted On Google

OVERALL RATING

Great customer service.

Response from Extra Space Storage (6/22/2022)

Thank you for the kind words, Harold! We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

June 20, 2022

Shonny H.

Posted On Google

OVERALL RATING

One of the representatives name shirley has great customer service skills and she’s very courteous

Response from Extra Space Storage (6/21/2022)

Hello, Shonny. Thank you for the 5-star review! We're so happy we could help. Let us know if we can?do anything else to help at 888-storage.

June 11, 2022

Amun-Ra A.

Posted On Google

OVERALL RATING

At Extra Space on Washington Street near downtown Indianapolis, my wife and I had the most incredible experience! From the beginning until the end of our lease, Shirley was vital in assisting us in booking a storage unit! Her friendliness and level of care were much appreciated, and she well exceeded our expectations! I strongly recommend, to secure your belongings and to be handled with the highest respect.

Response from Extra Space Storage (6/11/2022)

Thanks for the awesome feedback, Amun-ra! We work hard to meet the expectations of our customers, and we're happy to hear Shirley hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 8, 2022

Logan R.

Posted On Google

OVERALL RATING

Great service and kind staff.

Response from Extra Space Storage (6/9/2022)

Hello, Logan. Thank you for the review. We're so glad we could meet your storage needs. Stop by our office if you need anything in the future!

June 6, 2022

RJ H.

Posted On Google

OVERALL RATING

I delivered some signs for a customer to store at this location. My phone, at the time, was completely dead and Shirley was so incredibly helpful. Offered to charge my phone and contact the customer to let them know I was here. If I had anything to store, I wouldn't hesitate to store here.

Response from Extra Space Storage (6/6/2022)

Hi RJ Howes. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Shirley. Please stop by the office or give us a call if there is anything else we can do for you!

June 4, 2022

Tommy T.

Posted On Google

OVERALL RATING

Fenn did very well with information and with helping us. This is the place to store yall.

Response from Extra Space Storage (6/5/2022)

Hello, Tommy. Thank you for the review. We're so glad Fenn could meet your storage needs. Please stop by the office if you need anything!

June 2, 2022

Elisabeth P.

Posted On Google

OVERALL RATING

Very clean and super friendly service!

Response from Extra Space Storage (6/2/2022)

Hi Elisabeth, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!

June 2, 2022

Andrea R.

Posted On Google

OVERALL RATING

Ms. Shirley was very helpful and knowledgeable with all the questions I had. She made my moving in experience so easy

Response from Extra Space Storage (6/2/2022)

Hello, Andrea. Thank you for the 5-star review! We're so happy Ms. Shirley could help. We are always available at 888-storage to help!

May 27, 2022

Luz A.

Posted On Google

OVERALL RATING

Awesome service! Great people! The store manager helped me find a storage unit that I was interested in for a good price!

Response from Extra Space Storage (5/27/2022)

Luz, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 27, 2022

Francis C.

Posted On Google

OVERALL RATING

Shirley Holt is an amazing store manager who made my day, regardless of how her day was going. She was very kind and nice to me. She helped me with finding the storage space I needed for a price that fit my budget. She made my day. Thank you Miss Shirley Holt!

Response from Extra Space Storage (5/27/2022)

Thanks, Francis! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Shirley was able to provide that for you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 25, 2022

Crazy_Sloth

Posted On Google

OVERALL RATING

Very nice attendant (Shirley) I was able to move my stuff out (I buy units) even with a full moving van ahead of me she made my experience super easy and fantastic. I wish all my guys had her as an attendant

Response from Extra Space Storage (5/26/2022)

Thank you for taking the time to leave your feedback, Crazy_sloth! We're so happy to hear Shirley was able to make your rental process easy! Give us a call at (317) 981-2772 if you need any future assistance.

May 23, 2022

Yousef A.

Posted On Google

OVERALL RATING

Perfect spot, and very clean. Fenn was a great help, guided us through the whole process smoothly.

Response from Extra Space Storage (5/23/2022)

Hi Yousef, thank you for your review! We're so happy to hear that your experience with Fenn and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.

May 20, 2022

Jennifer S.

Posted On Google

OVERALL RATING

It took me less than 5 mins to book my reservation and Finn was so helpful when i arrived and made sure everything went as smoothly as it could! Thanks for the no hassle way to do business!! Woo Hoo!!

Response from Extra Space Storage (5/21/2022)

Thank you for taking the time to leave your review, Jennifer! We're so happy to hear Finn was able to make your rental process hassle free! We are so happy to have you store with us. Give us a call at (317) 981-2772 if you need any future assistance.

May 18, 2022

Sun R.

Posted On Google

OVERALL RATING

Ms. Shirley delivered top of the line service. Made signing the lease easy. Update: elevators have been down at least since May 3rd, and haven’t been able to get some of my much needed items to do some work for my business so I’ve been unable to fulfill orders for my clients.

Response from Extra Space Storage (3/28/2022)

Hi Sun, thanks for sharing your experience with us. We are happy to hear Shirley was able to help you with your rental process. Thank you for your kind words. We know that it's important to access your items when you need them, so we apologize that this happened. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience with the elevators. In the meantime, give us a call at (317) 981-2772 if you need anything.

May 18, 2022

Mark F.

Posted On Google

OVERALL RATING

Miss Shirley, has treated me with the upmost professionalism....if you need to put your stuff in storage I advise you to go there...

Response from Extra Space Storage (4/26/2022)

Hi Mark, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Miss Shirley! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 13, 2022

Jacob R.

Posted On Google

OVERALL RATING

We had a great experience! Shirley is so kind and helpful!!!!

Response from Extra Space Storage (4/27/2022)

Thank you for the kind review, Jacob. We're glad Shirley was kind and able to help! Our team is here to serve you, so give us a call at (317) 981-2772 if you need any future assistance.