Arundel Self Storage at 1448 Portland Rd

Friendly and helpful

Great service but high price for the size of the unit

Very easy to set up by phone and was a super nice attendant!!

I usually find something wrong about places I patronize, therefore, I often write a scathing review to warn others to avoid the place...... ......Having said that, I can write a POSITIVE review for Extra Space Storage of Arundel. I have had NO issues with the location or manager and would gladly rent another unit at this location, if needed. First, I desperately needed a unit for my property, last minute. Upon inquiring via email if a certain sized unit was available, management responded promptly that a unit is available. This happened TWICE. My second inquiry, in which I also desperately needed a particular unit, also last minute due to unplanned events, was responded to promptly by management, and they also had another of the exact type of unit that I needed. Second, I was further satisfied with the rental process. Management was helpful. Upon registration, I gave my basic information and was able to set up an automatic payment (This is especially important to me as the USPS is unreliable to delivery bills to me and a person cant always remember when every bill is due). To my satisfaction, the registration process and move in was able to be done THAT DAY, not having to wait to store my property. And the facility easily charged my payment method every month, so that I never had to worry about a missed payment. Third, another aspect that I was very satisfied with, is the cleanliness of my unit(s). My property = my life; therefore, I want it protected in a CLEAN environment. I felt as though the units were clean at this facility. In addition, as important to me is the security of my property. This facility is a lighted, gate locked facility; I am pleased that the main gate is locked overnight and requires a code for entry. As a result, I also felt that my property was safe at this facility. Not only are the units clean, and the facility secure....it is also secluded, and it is in a good area-not a highly urbanized or commercial area, or an area where there are a lot of people, where I would worry about my property. I like the secluded area the facility is in and I hope it stays that way. I have NO issue with storing my property at this facility; and would rent additional units in the future, if needed, at this facility, before I looked at any other place. The only negative I have is that my rates for two units, both the same, were different. I was hoping both would be the same price, as obviously one is more money. Unfortunately, the unit I had kept, its rates were raised $52.00 within a couple of months from when I first rented. It is a steep price per month, in my opinion. And I may have to close out another unit if price doesnt decrease, due to affordability. I strongly recommend this facility if you need CLEAN and SAFE storage for your property. You'll get prompt help from management, an easy registration process with auto pay every month and an easy move in. Don't waste time looking anywhere else.

Great service and facilities

John @ Extra Space Storage did a great job setting my account up, while dealing w/many calls and other customers

I only write reviews for when I feel it's worthy of praise. First Stan at arundel extra space is great to work with. The units are super clean and secure and the ground there is very nice and secluded. Winter car storage here is the best option I found.

Stan was wonderful! Showed me two separate options for a storage unit and provided me information about promotions going on.

Stan was very nice……very nice and clean facility

So far so good. Easy to set up reservation of a unit. Office was quick and prompt in returning request. Needed to get a second unit on very short notice. Office handled it quickly and efficiently.....