Baltimore Self Storage at 1413 S Haven St

Extra Space Storage facility on 1413 S Haven St - Baltimore, MD
Extra Space Storage
1413 S Haven StBaltimore, MD 21224

Read 249 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located near the intersection of S Haven St and Boston St, Extra Space Storage serves Baltimore residents near Brewers Hill, Canton, Highlandtown, Greektown, Medford-Broening, Point Breeze, and more. Locals will recognize our facility just east of The Shops at Canton Crossing.

A Versatile Self Storage Solution

Extra Space Storage on S Haven St can accommodate residential and commercial storage needs in Baltimore near Brewers Hill with a variety of storage units, climate-controlled storage, and more!

Storage Units to Fit Your Needs

Units at our S Haven St storage facility come in sizes 5x3 to 10x35 and include convenient features like indoor access, first-floor access, and elevator access. We make it easy to store items large and small!

Secure Storage

With excellent security measures like video surveillance, you can store valuable items with peace of mind at Extra Space Storage.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Convenient loading dock
  • Covered loading bay
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Gate access on Sundays
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • WiFi available
  • ADA compliant

Experience the Extra Space Difference

Not only does Extra Space Storage maintain a secure, clean facility at all times, but our customer service is also the best in the business! Our professional, friendly team truly cares about your satisfaction and is more than happy to help you whenever you need assistance. Contact us today to reserve a storage unit in Baltimore!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8825

Recent Customer Reviews About This Facility

January 20, 2022

Janae E.

Posted On Google

OVERALL RATING

Love this Extra Space Storage Location. The building is super clean, gaining access to your unit is easy, and the staff are super personable and helpful even through tough times. Thanks Extra Space Storage for your service!

Response from Extra Space Storage (1/20/2022)

Hi Janae, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad our team is super personable and helpful even through tough times. Stop by our office if you need assistance or have any questions.

January 11, 2022

Joslynn D.

Posted On Google

OVERALL RATING

I've been with Extra Space Storage since 2018/2019, and never had an issue with them. Its been a great experience, and I'm thankful for Lynn assisting with my moveout questions and account info. Superb customer service!

Response from Extra Space Storage (1/18/2020)

Thanks for being a loyal customer, Joslynn! We are thrilled to hear your experience was great. We're glad Lynn assisted with your moveout questions and account info. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 10, 2022

Haleema B.

Posted On Google

OVERALL RATING

While in a housing transition, I stored my belongings at this location on S Haven. For a first time user of a storage unit, I was impressed with the service, access, and cleanliness of this facility. Ed, the manager assisted in the most professional way when I ran into a billing issue. He was polite, responsive, and courteous which was greatly appreciated.

Response from Extra Space Storage (1/11/2022)

Hi Haleema. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ed! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

January 5, 2022

Jon M.

Posted On Google

OVERALL RATING

Easy to reserve my unit online which gave me the opportunity to take advantage of a nice 'online only' discount. Had access to my unit the same day and received a very prompt follow-up call from the facility to ensure I was taken care of. Many thanks to Karla who was a great help in making sure everything was handled in an efficient manner & provided me a walking tour of the facility when I showed up to take possession of my unit.

Response from Extra Space Storage (1/5/2022)

Thank you for the excellent rating, Jon! We're happy we were able to provide a smooth rental experience. We're glad Karla was a great help in making sure everything was handled in an efficient manner and provided you with a walking tour of the facility. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

January 5, 2022

Bruce S.

Posted On Google

OVERALL RATING

Easy to sign up, reasonable rates. Happy with my experience

Response from Extra Space Storage (1/6/2022)

Hello, Bruce. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (410) 777-8596.

December 30, 2021

Samantha W.

Posted On Google

OVERALL RATING

Ed and Lynn are the dream team! Helped me get into a unit that was right for my items. I feel so safe accessing my unit even at night. The facilities are always spotless! This is my first time having a storage unit and it’s been a great experience!

Response from Extra Space Storage (1/10/2022)

Thank you, Samantha. We appreciate your feedback and review of Ed and Lynn at our Baltimore location. Please let us know if we can be of further assistance.

November 27, 2021

Anthony J.

Posted On Google

OVERALL RATING

Receptionist Lynn was very professional and informative. She gave me a tour of the facility and described the amenities to ensure that I received the unit to fit my needs. Everything was handled promptly and professionally. Very well recommended place to store your belongings. The building is clean and spacious with working restrooms on the 1st floor. Call in soon to reserve your space and see for yourself.

Response from Extra Space Storage (11/27/2021)

Hi Anthony, thank you for your review. We're glad Lynn was very professional, informative, and gave you a tour of the facility. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 16, 2021

Kendra H.

Posted On Google

OVERALL RATING

Clean, safe, and secure. Office staff is friendly and helpful.

Response from Extra Space Storage (11/22/2021)

Thank you so much for your kind words, Kendra. We're so happy you had a great experience with Extra Space Storage.

November 11, 2021

D W.

Posted On Google

OVERALL RATING

Satisfied with location, customer service, cleanliness, plenty space in 5x10 unit (attached pic) Dissatisfied only one thing, monthly rate jumped from $50 to $90. Highly recommend to use Haven location

Response from Extra Space Storage (11/11/2021)

Hello, D. Thank you for the positive rating. Please stop by the office if you have any questions.

November 5, 2021

ALmaliki M.

Posted On Google

OVERALL RATING

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Response from Extra Space Storage (11/12/2021)

Thanks for the awesome review, Almaliki! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (410) 777-8596 if you need anything.

November 4, 2021

Nancy J.

Posted On Google

OVERALL RATING

Fantastic, best storage place I have ever used.

Response from Extra Space Storage (11/6/2021)

Thank you, Nancy. We're thrilled you had a fantastic experience at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!

October 26, 2021

Appifany Y.

Posted On Google

OVERALL RATING

Great customer service always willing to help no matter what , they always make sure there customers are satisfied ! Thanks so much

Response from Extra Space Storage (10/27/2021)

Thank you for the kind words, Appifany! We're committed to providing excellent customer service. We're glad our team always makes sure their customers are satisfied. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

September 18, 2021

Catherine P.

Posted On Google

OVERALL RATING

Very happy with my experience here! Manager Ed is amazing, super helpful and they honored a web only price when the site had tech issues. Hella clean with good social distancing in place.???? We needed an additional unit and Lynn and the rest of the staff was so helpful!! Super professional and they continued with great social distancing protocol ??

Response from Extra Space Storage (7/11/2020)

Hi Catherine, thanks so much for your review! We are thrilled to hear your experience with Ed and Lynn was positive and are always here to help with your storage needs! Give us a call at (410) 777-8596 or stop by the office if you need anything!

September 13, 2021

Gustavo D.

Posted On Google

OVERALL RATING

The facility is very clean and organized. Very easy to park, to use elevators, and to navigate around the facility.

Response from Extra Space Storage (9/13/2021)

Thank you, Gustavo Di! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

August 29, 2021

Mez

Posted On Google

OVERALL RATING

My experience securing a unit at the S. Haven location was seamless. After taking care of all of the logistics by phone and completing paperwork online I went to visit the location. Lynn had already reviewed my information AND had tested my code to make sure everything worked well. She showed me to my unit where I was able to place the lock provided to secure the unit before move-in. Lynn was very friendly and professional. The location is so convenient for me and I like that it's clean and in a busy, well lit location.

August 22, 2021

Dalip S.

Posted On Google

OVERALL RATING

Both management and facility are truly outstanding. Ed provided me all the information I needed when in the decision making mode and was very proactive in helping me resolve certain issues I had in my moving scenario. When I showed up unannounced for a facility tour, Lynn was extremely accommodative in showing me around, pointing out facility features and answering all my questions. The facility location and cleanliness are unparalleled. Reserving the unit was a breeze and the price was equivalent to or less than, what I considered, lesser quality units. Ed treats this place like its his own home, and the customers benefit!

August 20, 2021

Alpha B.

Posted On Google

OVERALL RATING

Great customer service and demonstration of professionalism

August 14, 2021

Carol K.

Posted On Google

OVERALL RATING

The staff is very courteous helpful and friendly. Building is clean and well maintained. Very positive experience!

August 10, 2021

Angel G.

Posted On Google

OVERALL RATING

Lynn helped us rent and set up our storage unit today. The staff is very helpful and friendly and everyone is very communicative. Excellent customer service and clean facility. Thank you to Lynn and everyone for all your help!

Response from Extra Space Storage (9/6/2021)

Thank you for your kind review, Angel. We're thrilled you had a positive experience renting with Lynn! We are grateful to have you as a customer and are here to help at 888-storage whenever you need us!

August 6, 2021

Jenny T.

Posted On Google

OVERALL RATING

I already left a rating but wanted to share more detail. My experience moving in was flawless. It was clean. The person on duty was super helpful. After we took several turns to get to the unit, I said I was concerned I wouldn't be able to find my unit easily. He explained he chose that one specifically because, from the back, it's a straight shot from the elevator. That's great service! I also had a concern when my rate went up much more than I expected after the introductory period. I know it's a HOT time in the storage rental market so I expected them to just tell me, "Too bad" (like Public Storage did with my last unit). NOPE... Lynn took the time to talk to her manager and called me back the next day with a different offer. I appreciate customer service and respect for customers above all. ESS has it -- and it shows.

Response from Extra Space Storage (8/6/2021)

Hi Jenny, thank you for taking the time to share your experience with us. It's great to hear that Lynn could help. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Don't hesitate to reach out to us at 888-storage if you need anything!

Frequently Asked Questions at 1413 S Haven St

Why should I use a climate controlled storage unit at 1413 S Haven St?

What is the smallest storage unit I can rent at 1413 S Haven St?

Does S Haven St have 24 hour access self storage?

Do I need insurance to rent a storage unit at 1413 S Haven St?

How secure are storage units at S Haven St?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Boston St and S. Haven St. Next to The Shops at Canton Crossing

Directions from the North

Drive south on I-895 S. Take Exit 12. Merge onto E Lombard St. Turn right onto Bayview Blvd. Turn right onto Eastern Ave. Turn left onto S Haven St. Our facility will be on your left just after Boston St.

Directions from the South

Drive north on I-895 N. Take Exit 11A. Merge onto O'Donnell Street Cut Off. Turn right onto Interstate Ave. Continue onto Boston St. Turn left onto S Haven St. Our facility will be on your left.

Directions from the East

Drive west on Eastern Ave. Merge onto I-95 S. Take Exit 57. Turn right onto O'Donnell St. Turn left onto S Haven St. Our facility will be on your left just after Boston St.

Directions from the West

Drive east on Eastern Ave. Turn right onto S Haven St. Our facility will be on your left just after Boston St.