Extra Space Storage facility on 16 Newport Dr - Forest Hill, MD
(249 REVIEWS)

Forest Hill self storage at 16 Newport Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7497

Directions

Intersections/Landmarks

Rock Spring Road (Rt 24) and Newport Drive

Directions from the North

From points north take southwest on MD-24 S toward Sharon Road. Turn left onto Newport Drive. Our property will be on the left hand side just down the road.

Directions from the South

From Bel Air North take Osborne Parkway to MD-24 N (Rock Spring Road) and follow until you see Newport Drive. Turn right onto Newport Drive and our property will be down the street on the left hand side.

Directions from the East

From the east take US1 south to MD-24 N (Rock Spring Road) to Newport Drive. Make a right onto Newport Drive and our property will be located on the left hand side.

Directions from the West

From points east take MD-23E and then turn onto MD-24 N for about .2 miles. Turn right onto Newport Drive and our property will be just down the road on the left.

Frequently Asked Questions at 16 Newport Dr

Where can I store my RV in Forest Hill, Maryland, when not in use?

What is the largest outdoor storage space I can rent at 16 Newport Dr?

What size storage unit do I need for a 3 bedroom home in Forest Hill, MD?

How secure are storage units in Forest Hill, MD?

What items need climate controlled storage in Forest Hill, MD?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

The S.

Posted On Google

OVERALL RATING

Ms. Karla and her backup staff are second to none. They are personable, take care of business, provide a stellar facility, and a customer experience that one remembers. The only thing missing are freshly baked raisin, oatmeal cookies with their free-momth promotion.

Response from Extra Space Storage (6/25/2022)

Thanks for the awesome review, The Shipping! We work hard to meet the expectations of our customers, and we're happy to hear Ms. Karla and the stafff hit the mark for you! Don't hesitate to stop by the office or contact us at (410) 983-3718 if you need anything.

June 20, 2022

Rick B.

Posted On Google

OVERALL RATING

Rarely any staff around, locks & doors are rusty, but it’s fairly secure and prices aren’t totally outrageous.

Response from Extra Space Storage (6/20/2022)

Thanks for the review, Rick. We strive for 5-star customer service, quality facilities, and affordable prices. We are sorry you didn't get that. We'd love the chance to make things right. Please call us at 888-storage.

June 20, 2022

Ben S.

Posted On Google

OVERALL RATING

Mrs. Bernie was a breath of fresh air on a Monday morning! Very pleasant, attentive and helpful getting me set up for a new storage unit. I am happy I chose ESS in Forest Hill and I know Mrs. Bernie has my back if I have any questions or concerns.

Response from Extra Space Storage (6/20/2022)

Thanks for the awesome review, Ben! We work hard to meet the expectations of our customers, and we're happy to hear Mrs. Bernie hit the mark for you! Call us at 888-storage if you have any questions or need assistance with your rental.

June 13, 2022

Lee C.

Posted On Google

OVERALL RATING

Carla (or Karla) from forest hill was amazing. Funny, friendly, efficient…..and helpful. She is a gift.

Response from Extra Space Storage (6/14/2022)

Thank you for the kind words, Lee! We're committed to providing excellent customer service and are glad Carla could help. Let us know if we can?do anything else to help at 888-storage.

June 8, 2022

Nicole C.

Posted On Google

OVERALL RATING

Extra space (both facility and staff) were amazing for the years that I needed it! The staff was super polite and always had a solution to any problem I may have had. 10 stars and 2 thumbs up!!

Response from Extra Space Storage (6/9/2022)

Thanks for the awesome review, Nicole! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Let us know if we can?do anything else to help at 888-storage.

June 3, 2022

Frederick S.

Posted On Google

OVERALL RATING

Very professional and friendly! Excellent help and went over everything in detail ! Left no questions in mind. Very pleasant experience

Response from Extra Space Storage (6/4/2022)

Thank you for the kind review, Frederick. We're glad our team was professional, friendly, and as helpful as can be! Our team is here to serve you, so give us a call at (410) 983-3718 if you need any future assistance.

May 31, 2022

Crystal G.

Posted On Google

OVERALL RATING

Great experience here. Rented out a unit for 2.5 years and never had any issues. Ms. Bernie was super helpful and more than happy to help out whenever needed!

Response from Extra Space Storage (5/31/2022)

Hello, Crystal. Thank you for the review. We're so glad Ms. Bernie could meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!

May 24, 2022

Joyce W.

Posted On Google

OVERALL RATING

Bernie was very helpful in getting me set up with a small storage space. She was a pleasure to work with.

Response from Extra Space Storage (5/25/2022)

Thank you for the kind review, Joyce. We're glad Bernie was able to help you get your storage unit set up! Our team is here to serve you, so give us a call at (410) 983-3718 if you need any future assistance.

May 23, 2022

Steve A.

Posted On Google

OVERALL RATING

Ms. Bernie was awesome and made setting up very easy and straightforward. Wonderful customer service and we look forward to being long-time customers.

Response from Extra Space Storage (5/24/2022)

Hello, Steve. Thank you for the 5-star review! We're so happy Ms. Bernie could help. Call us at 888-storage if you have any questions or need assistance with your rental!

May 23, 2022

Shannon P.

Posted On Google

OVERALL RATING

Had a great experience with Ms. Bernie at Extra Space. She explained the process very well and gave us a call right away when the space we we’re looking for became available.

Response from Extra Space Storage (5/24/2022)

Thank you for the review, Shannon! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Bernie was able to assist you! If there is anything we can do for you, please let us know at 888-storage.

May 17, 2022

Diana M.

Posted On Google

OVERALL RATING

Ms. Bernie is A+. She really works with you to get you what you need and her customer service is outstanding. Thank you Ms. Bernie. It’s been a pleasure working with you and I look forward to continuing to work with you!!!

Response from Extra Space Storage (5/17/2022)

Thanks for the awesome review, Diana! We work hard to meet the expectations of our customers, and we're happy to hear Ms. Bernie hit the mark for you! Call us at 888-storage if you have any questions or need assistance with your rental.

May 10, 2022

Mike D.

Posted On Google

OVERALL RATING

Customer service from Ms Bernie was fantastic and she was a huge help and made the process incredibly easy

Response from Extra Space Storage (5/11/2022)

Thanks for the awesome review, Mike! It's great to hear Bernie was able to provide you with the customer service you deserve! Don't hesitate to stop by the office or contact us at (410) 983-3718 if you need anything.

May 4, 2022

Richard G.

Posted On Google

OVERALL RATING

Ms. Bernie is excellent - answered all questions very patiently

Response from Extra Space Storage (5/5/2022)

Hello, Richard. Thank you for the review. We're so glad Ms. Bernie could meet your storage needs. Please stop by the office if you need anything!

April 28, 2022

Chuck E.

Posted On Google

OVERALL RATING

Friendly professional staff, actively assisted in reserving space until storage items could be delivered.

Response from Extra Space Storage (4/29/2022)

Thank you for the kind review, Chuck. We're glad our team was professional, friendly, and able to help! Our team is here to serve you, so give us a call at (410) 983-3718 if you need any future assistance.

April 20, 2022

Kristi H.

Posted On Google

OVERALL RATING

My whole experience with Mrs Bernie was exceptional from start to finish. Excellent customer service. Above and beyond.

Response from Extra Space Storage (4/21/2022)

Hello Kristi. Thank you for the review. We're so glad Mrs. Bernie could meet your storage needs. Please stop by the office if you need anything!

April 19, 2022

Louise B.

Posted On Google

OVERALL RATING

Ms. Bernie has been delightful to work with! She goes out of her way to be gracious and helpful ! I have dealt with other storage locations and they haven't been of the caliber of Extra Space since Ms. Bernie has been running things. You should be glad to have such a conscientious representative !

Response from Extra Space Storage (4/20/2022)

Hi Louise, Thank you for taking the time to leave your review! We pride ourselves on having a gracious, helpful, and delightful staff, so we are thrilled to hear that you had such a positive experience renting with Bernie. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

March 31, 2022

Angela R.

Posted On Google

OVERALL RATING

Clean environment. Staff was helpful and friendly. Would highly recommend using this facility.

Response from Extra Space Storage (4/1/2022)

Thanks for the kind words, Angela! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (410) 983-3718 if you need anything.

March 29, 2022

Missy D.

Posted On Google

OVERALL RATING

Extra Storage Space is very accommodating and reasonably priced. I have 24 hours access and the security needed while storing my items. Ms. Bernie has been quite helpful with this process. She is readily available, competent, and courteous with a pleasant demeanor. Ms. Bernie’s positive attitude and effectiveness has made my renting experience easy and enjoyable. Thank you.

Response from Extra Space Storage (3/29/2022)

Thank you for the review, Missy! We pride ourselves on having a friendly, accommodating staff and are so happy Ms. Bernie was able to assist you! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

March 29, 2022

Angela M.

Posted On Google

OVERALL RATING

I am very pleased with the overall experience with renting storage at Extra Space Storage. Ms Bernie is very pleasant and helpful with understanding the rental agreement and the terms associated with it. I would highly recommend Extra Space storage in Forest Hill, MD.

Response from Extra Space Storage (3/29/2022)

Thanks for the kind words, Angela! We're glad Ms. Bernie was very pleasant and helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (410) 983-3718 if you need anything.

March 28, 2022

Cristino A.

Posted On Google

OVERALL RATING

Michelle was amazing, she took me step by step and made it positive and easy to rent the unit. She took me on a short tour of the property while in route to view my new unit, made me feel like I made the right choice by picking Extra storage rather then the competition across the street!

Response from Extra Space Storage (3/29/2022)

Hi Cristino. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Michelle. If you need anything in the future, feel free to stop by or call us at 888-storage!