Forest Hill self storage at 16 Newport Dr

Ms. Bernie helped me get set up with a storage unit at a great price. Excellent customer service.

Karla is awesome and so helpful. Great experience. There are many choices, but I will go back.

Burnie is great!! She likes what she does and goes out of her way accommodate you and your needs!. Hard to find someone like her anymore.

My initial experience with Extra Space Storage was quite pleasant mainly because of the manager, Bernie. She was extremely helpful in explaining all the details of the space rental. Bernie has terrific PR skills! She is friendly and immediately likeable. The facility is also clean and secure.

John was very helpful in explaining the details of renting storage space. He had the the contract details ready in short time and I was out of there in 20 minutes or less. Very smooth operation. Good to have extra storage space near home during the moving process...

Ms. Bernie is beyond friendly and accommodating! She is always pleasant on the phone and in person. The unit is very clean. So glad I found this storage unit! The best storage place in Harford County, hands down.

Ms. Bernie from Extra Space in Forest Hill Assisted Me At the Edgewood location on Wednesdays to give Michael a day off. She Was Very Much Helpful And Courteous While Assisting Me.

Ms Bernie was very helpful in the rental process!!

What a long overdue review. Ms. Burnie, forgive me. My experience here was wonderful. Ms.Burnie is just a gem. Personable, funny, so helpful and kind. We came in after a stressful move on a scorching day and were greeted by a friendly smile. All of our questions were answered and then some, even offered us some much needed water and a couple of brand new locks since we had lost our keys. Not only were they not as expensive as we anticipated but we also got to see Mr.Burnie in all her badassery as she blasted open the old ones. All around a great experience for such a mundane task. Thank you again Ms . Burnie!!

Ms. Bernie was so helpful and easy to work with. She always quickly responded to email and text. Overall great experience.

It completely meets expection. it was in good condition

Great experience. Covered everything. Truly professional service with a great attitude.

I'm very very impressed by the service that was provided for me today........Ms Bernie was very polite, well spoken, her energy was all positive and I felt like she genuinely wanted to help..........Ms Bernie gets a standing ovation from me!!!!!!!!!!!!!!

Great staff who goes the extra mile to make sure we I had a great experience.

My experience so far (1st day) has been excellent!! From the day I registered my unit Ms Bernie has been so easy to work with, and so helpful with directing me on what I would need. When arriving to my storage unit, I realized it was not going to work for me and immediately she stopped what she was doing and assisted us in finding one with in her unit that would work with. Within minutes, we switched our 1st unit to another bigger unit that would better accomodate us and she jumped right in to transfer and get all going and we’re ready to continue to live right on in that night!!!!

Ms. Bernie was great! She went out of her way to try to assist me with getting a lock for my unit. This is our family’s second time using extra space and we love it. Thank you so much

Highly recommend this facility. Bernie is great!

Extremely helpful with my last minute move out at the end of the month!!

Me. Bernie was an amazing help and so friendly!

John, who i spoke to on a Thursday, was extremely helpful and I was able to get into a unit the very next day. He went through the lease with me, answered all of my questions, and overall it was a very pleasant experience and I appreciated his help. Friday, I went up to my unit and met Ms. B and she was incredibly friendly and welcomed me. I have to say, so far I've had a lovely experience and would definitely recommend.