Extra Space Storage facility on 2845 Harriet Ave - Minneapolis, MN
(435 REVIEWS)

Minneapolis self storage at 2845 Harriet Ave

Hours

Today's Gate: 06:00 AM - 09:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8792

Directions

Intersections/Landmarks

Lyndale Ave and W 28th St

Directions from the North

Drive south on Lyndale Ave. Turn left onto W Lake St. Turn left onto Harriet Ave. Our facility will be on your right.

Directions from the South

Drive north on Lyndale Ave. Turn right onto W Lake St. Turn left onto Harriet Ave. Our facility will be on your right.

Directions from the East

Drive west on I-94 W. Take Exit 231B. Continue onto Summit Ave. Merge onto Lyndale Ave. Turn left onto W Lake St. Turn left onto Harriet Ave. Our facility will be on your right.

Directions from the West

Drive east on I-394 E. Take Exit 8A. Merge onto Dunwoody Blvd. Turn right onto Lyndale Ave. Turn left onto W Lake St. Turn left onto Harriet Ave. Our facility will be on your right.

Frequently Asked Questions at 2845 Harriet Ave

How much space do I need for RV storage at 2845 Harriet Ave?

What is the largest outdoor storage space I can rent at 2845 Harriet Ave?

Are storage units climate controlled at 2845 Harriet Ave?

Does 2845 Harriet Ave offer short term self storage options?

What can a storage unit be used for at 2845 Harriet Ave?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 14, 2022

Kate H.

Posted On Google

OVERALL RATING

Discovered the pipe that runs through my unit leaked and ruined my belongings. Made me sad more than anything since these things belonged to my deceased mother and are irreplaceable, regardless of insurance policy. I tried calling and someone at the Crystal store answered. She was very friendly and apologetic and called the Minneapolis store for me to let them know I was trying to call. I ran into the employee, Riley, on my way out and she was extremely rude like I was a burden to her day. I calmly explained the situation and she had zero empathy and didn’t even offer a solution. I had to straight up ask for a different unit… obviously I don’t want my stuff to continue to be leaked on. It’s upsetting that I’m responsible to insure against their structural negligence, but it’s written into the contract so I have to accept that part. The reason I ended my contract with Extra Space is due to the extreme rudeness of Riley, who is apparently the manager and treated me in a very unprofessional manner. SO, if you want a storage unit with a chicken-wire ceiling, that ruins your belongings because they don’t take care of their building, doubles in price after the first year and is managed by an unprofessional and rude person, this is the place for you. UPDATE: after looking for an alternative facility, I realized this facility really isn’t that bad, given the alternatives. Upon going back to switch to another unit in the building, everyone was extremely kind and helpful, including Riley. She must have been having an off day during our previous interaction. This facility has some issues, but it appears they are working on fixing them. I’ve been storing things here for about 2 years and until this point I hadn’t had any issues and am willing to give them another try.

Response from Extra Space Storage (6/6/2022)

Hi Kate, thank you for taking the time to leave your feedback! We are truly sorry to hear about the damage to your mother's sacred items. We strive to provide a positive experience to each of our customers and will be reviewing your feedback internally. It's great to know Riley went out of her way to make things right with you. We appreciate your kind words and for giving us another opportunity to still have you store with us. We Thank you for being a loyal customer! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 3, 2022

Aisha A.

Posted On Google

OVERALL RATING

Amazing customer service. The entire process went smoothly and exactly the way I hoped it would go. Amazing location and great storage space as well. I was assisted by Felicia and was very happy with the way she welcomed us and explained everything.

Response from Extra Space Storage (6/4/2022)

Thank you for the excellent rating, Aisha. We are glad Felicia was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.

June 2, 2022

PATRICK

Posted On Google

OVERALL RATING

Awesome staff and very helpful.

Response from Extra Space Storage (6/3/2022)

Hi, Patrick ! Thanks for the positive review, it means a lot to our team. Please call (612) 223-7355 if you have any questions about your rental.

June 2, 2022

Brock F.

Posted On Google

OVERALL RATING

Good security for the neighborhood

Response from Extra Space Storage (6/3/2022)

Thank you for your kind words, Brock. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 30, 2022

Scott C.

Posted On Google

OVERALL RATING

Excellent customer service!

Response from Extra Space Storage (5/31/2022)

Thank you for the kind words, Scott! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by!

May 24, 2022

matthew w.

Posted On Google

OVERALL RATING

Well'the service was awesome Felicia for being at a storage clerk desk where you probably don't get a lot of business on a daily basis there's a lot of people going in and out was upbeat had a big smile on her face was really helpful didn't look like she was having a bad day like every other storage lockers clerk I've ever met so it was really inviting and very you know helpful and her knowledge of the the locks and the box is just extra space storage thanks guys!!!

Response from Extra Space Storage (5/25/2022)

Thanks for the awesome review, Matthew! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! It's wonderful to know Felicia was upbeat, helpful, welcoming, and knowledgeable. Thank you for such kind words about our team! Don't hesitate to stop by the office or contact us at (612) 223-7355 if you need anything.

May 13, 2022

Whitney O.

Posted On Google

OVERALL RATING

The price nearly doubled after a couple months of renting the unit (and took affect during the winter months when nobody wants to move things).

Response from Extra Space Storage (5/14/2022)

We're sorry to hear this, Whitney Olson, but do appreciate your feedback. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. As always, give us a call at 888-storage if you need anything.

May 12, 2022

Chuck R.

Posted On Google

OVERALL RATING

Using this facility for college apartment storage for our twin MCAD students. Easy access, clean and close to school. The staff was friendly and knowledgeable. Special thanks to the manager Riley for giving us a great tour and all the details, tricks and tips.

Response from Extra Space Storage (5/13/2022)

Hi Chuck, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Riley! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 18, 2022

J S.

Posted On Google

OVERALL RATING

Riley was the best never dealt with anybody as cordial and knowledgeable really appreciate you riley thank you so much man

Response from Extra Space Storage (4/19/2022)

Thank you for the awesome review, J. We're glad Riley was cordial, knowledgeable, and able to help! Our team is here to serve you, so give us a call at (612) 223-7355 if you need any future assistance.

April 12, 2022

Josh S.

Posted On Google

OVERALL RATING

My rental experience at Extra Space Storage Minneapolis (Uptown - 2845 Harriet Ave) was outstanding. In particular, I got lots of great assistance from Rylie, who patiently answered all my questions about vehicle storage and helped me through the rental process. I was very pleased with the customer service at this location.

Response from Extra Space Storage (4/13/2022)

Thank you, Josh, for the great rating! It's wonderful to hear you had a positive experience with Rylie at our Minneapolis location and that they were able to answer all of your storage-related questions. We want you to know that we are here to assist you with any further storage needs! Give us a call at (612) 223-7355 if anything comes up!

April 12, 2022

Kelly M.

Posted On Google

OVERALL RATING

Exceptional excellent customer service. Riley is always so excellent

Response from Extra Space Storage (4/13/2022)

Thanks for the awesome review, Kelly! We work hard to meet the expectations of our customers, and we're happy to hear Riley hit the mark for you! Don't hesitate to stop by the office or contact us at (612) 223-7355 if you need anything.

April 1, 2022

Michelle M.

Posted On Google

OVERALL RATING

Rylie provided exceptional customer service! I had a great experience at this location.

Response from Extra Space Storage (4/1/2022)

Michelle, Thanks so much for the great rating! It's great to hear Rylie was able to provide you with the customer service you deserve! As always, give us a call at 888-storage if you need anything.

March 28, 2022

Kate M.

Posted On Google

OVERALL RATING

I got to work with the lovely Riley today! We had such good chats and they were able to get me a smaller unit than I originally wanted and at a cheaper rate! I called and got my unit within an hour. I would highly recommend! The units are also very clean!

Response from Extra Space Storage (3/28/2022)

Thank you for the kind remarks, Kate! We're so happy to hear we have your recommendation! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

February 16, 2022

James J.

Posted On Google

OVERALL RATING

Very friendly staff! Made sure I I knew all the policies and procedures! Made sure that I knew how the access code worked!

Response from Extra Space Storage (2/17/2022)

Hello, James. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

February 4, 2022

Samuel A.

Posted On Google

OVERALL RATING

Both staff and management is extremely friendly, communicative, and go above and beyond to give the best customer experience possible. Security is great, and I had a very easy time getting all my belongings into the facility (which is very clean, I should add).

Response from Extra Space Storage (2/5/2022)

Hi Samuel, thank you for your review. We're glad our team is extremely friendly, communicative, and goes above and beyond to give the best customer experience possible. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions.

January 26, 2022

Sentaur S.

Posted On Google

OVERALL RATING

Great place to store your possessions in a climate controlled and safe place.

Response from Extra Space Storage (1/27/2022)

Thanks for renting with us in Extra Space Storage, Sentaur! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Please stop by the office or reach out to us at 888-storage if you have any questions!

January 6, 2022

Koo L.

Posted On Google

OVERALL RATING

Isabelle went the extra mile for me! She take her time and made everything clear, I felt like she new exactly what I needed. Got me in and out. Thank you!

Response from Extra Space Storage (1/6/2022)

Hello, Koo. Thank you for the 5-star review! We're so happy Isabelle could help. Please stop by the office or give us a call if there is anything else we can do for you!

December 28, 2021

Eduardo B.

Posted On Google

OVERALL RATING

The manager was the best, she was incredibly helpful throughout the process.

Response from Extra Space Storage (12/29/2021)

Thank you for the kind words, Eduardo. We're glad our manager was incredibly helpful throughout the process. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

October 27, 2021

Genevieve B.

Posted On Google

OVERALL RATING

Clean

Response from Extra Space Storage (10/27/2021)

Hi Genevieve, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Call us at 888-storage if there is anything else we can do to assist you!?

October 11, 2021

Kelly M.

Posted On Google

OVERALL RATING

Exceptional excellent customer service