Extra Space Storage facility on 2701 Nevada Ave N - New Hope, MN
(186 REVIEWS)

New Hope self storage at 2701 Nevada Ave N

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8862

Directions

Intersections/Landmarks

Winnetka Ave N and Medicine Lake Rd

Directions from the North

Drive south on US-169 S. Take the exit for Medicine Lake Rd. Turn left onto Kilmer Ln N. Turn left onto 26th Ave N. Continue onto Medicine Lake Rd. Turn left onto Nevada Ave N. Our facility will be on your left.

Directions from the South

Drive north on US-169 N. Take the exit for Medicine Lake Rd. Turn right onto Medicine Lake Rd. Turn left onto Nevada Ave N. Our facility will be on your left.

Directions from the East

Drive west on MS-55 W. Turn right onto Winnetka Ave N. Turn right onto Medicine Lake Rd. Turn left onto Nevada Ave. Our facility will be on your left.

Directions from the West

Drive east on MS-55 E. Turn left onto Winnetka Ave N. Turn right onto Medicine Lake Rd. Turn left onto Nevada Ave. Our facility will be on your left.

Frequently Asked Questions at 2701 Nevada Ave N

Are packages accepted at storage units at 2701 Nevada Ave N?

Are there restrictions on what I can put in a storage unit at 2701 Nevada Ave N?

Can you run a business out of a storage unit at 2701 Nevada Ave N?

Does the storage facility at 2701 Nevada Ave N have short term self storage available?

How tall are self storage units at 2701 Nevada Ave N?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Kirk L.

Posted On Google

OVERALL RATING

Great welcome, great person, excellent facilities

June 25, 2022

Nick

Posted On Google

OVERALL RATING

Got a really good price for my largest space, very very clean and maintained exceptionally well. One of the employees seems to always catch me in an honest mistake (it is my first storage unit. ½

Response from Extra Space Storage (6/27/2022)

Thank you for your review, Nick! Providing renters with clean, well-maintained, and fairly priced facilities is our top priority. We're glad we were able to meet your storage needs. Give us a call at 888-storage or stop by the office if you need anything!

June 18, 2022

Tom V.

Posted On Google

OVERALL RATING

Excellent service, Clean, easy in and out, Great rates, What more do you need?

Response from Extra Space Storage (6/18/2022)

Hi Tom, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!

June 16, 2022

JOSEPH B.

Posted On Google

OVERALL RATING

The manager, Ms. Kitsha is a calm and reassuring person, she addressed our need for adequate storage space beyond our expectation. I would recommend this particular Extra Space Storage any day, it is clean, climate controlled and a carries a great team of polite staffl, for example, I returned on another occasion and Ms. Ari helped seamlessly. It has was a really great experience in customer service! Five stars any day!!!

Response from Extra Space Storage (6/16/2022)

Hi Joseph. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms. Ari. Thank you for going above and beyond as our customer to share this with us! We look forward to doing the same for you, so please let us know if you need anything at 888-storage!

June 13, 2022

Jas O.

Posted On Google

OVERALL RATING

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May 31, 2022

marlene w.

Posted On Google

OVERALL RATING

Kitsha was very informational and very detailed in explaining the contract. She was very patient and went above and beyond to make sure my needs were met. She was also very professional. I appreciated all the time she spent with me and answered all of my questions. She took time to show me my storage space.

Response from Extra Space Storage (6/1/2022)

Thank you for the kind review, Marlene. We're glad Kitsha was informative, thorough, patient, professional, and able to help take care of your storage needs! We are happy to have you store with us! Our team is here to serve you, so give us a call at (612) 326-3360 if you need any future assistance.

May 28, 2022

Jashon P.

Posted On Google

OVERALL RATING

This is the most well organized and put together storage place I have ever been to! The manager kitsha is very knowledgeable about the units and all the questions I have about any and everything

Response from Extra Space Storage (5/29/2022)

Hi Jashon, thank you for taking the time to share your experience with us. We know that our customers value organized facilities and knowledgeable staff, so we do our best to make sure we are able to provide that! As always, give us a call at 888-storage if you need anything.

May 27, 2022

Brave L.

Posted On Google

OVERALL RATING

Excellent! Extra Space is the cleanest, safest storage around. Hands down!

Response from Extra Space Storage (5/27/2022)

Thank you for your review, Brave! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Call us at 888-storage if there is anything else we can do to assist you!

May 15, 2022

Odell J.

Posted On Google

OVERALL RATING

I recommend Extra Space Storage to anyone, cause I felt like it was safe.attendant was always there the facility was always bright and clean.

Response from Extra Space Storage (5/16/2022)

Thank you for your feedback, Odell! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Feel free to reach out at any time at 888-storage.

April 28, 2022

jim s.

Posted On Google

OVERALL RATING

Check in was easy, Friendly General manager, Kitsha, took care of everything at the front desk & then guided me to my storage space, explained the access process and showed me where to park. Clean interior & exterior. Clean parking lot Easy to find

Response from Extra Space Storage (4/29/2022)

Hi Jim, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Kitsha! We are glad the cleanliness of our property met your expectations. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 26, 2022

Brandon A.

Posted On Google

OVERALL RATING

I have met the manager a few times and she is exceptional. The facilities are great, clean, and easy to use. Highly recommend this storage facility. If you are kind the manager is very fair and kind even on some very bad days. If you are not or put other units in danger she will quickly and effectively remediate the issue. I have a lot of trust in this facility. The biggest thing that impressed me was the manager. She was obviously having a rough day with some unruly tenants (I witnessed it myself). I then didn't make her life any easier by lacking planning and preventive communication. Despite having a rough day she was kind and professional. She also was very understanding of my moving chaos. This is the best marker of a quality business (and human) to me. I am happy to work with her again and the excellent facilities are a bonus.

Response from Extra Space Storage (4/27/2022)

Thank you for your review, Brandon. We are glad you found our property clean, easy to use, and staffed with a great team. It's wonderful to hear how kind, fair, efficient, and professional our team has been. We appreciate your recognition! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

April 18, 2022

Carter B.

Posted On Google

OVERALL RATING

Very clean, quiet, safe space to store your things! The service team is amazing with communication and helping you get into your unit! A seamless experience all the way through which can be no contact! Huge plus! Way better rates here than where I live in St. Louis Park, almost $20 cheaper for the same company!

Response from Extra Space Storage (4/18/2022)

Hi Carter, your awesome review is appreciated! We make it a priority to provide clean, secure, and quiet facilities and are so glad to hear your experience reflects that. We are glad you found our rental process to be seamless. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

April 4, 2022

Amber D.

Posted On Google

OVERALL RATING

Great experience with the New Hope, MN location! They were very informative, let me tour the facility and available units. I was able to secure storage while moving out of my house for exactly what I needed in record time. Highly recommend!

Response from Extra Space Storage (4/5/2022)

Thank you, Amber, for such a great rating! It's wonderful to hear you had a positive experience with our team at our New Hope location and that they were informative and able to provide you with a quick property tour. We want you to know that we are here to assist you with any further storage needs! Give us a call at (612) 326-3360 if anything comes up!

March 27, 2022

Shane A.

Posted On Google

OVERALL RATING

I buy storage units at auction so I have been to many many different facilities. This was one of the best ones that I have ever been to. The employees were very friendly and helpful, it was amazingly clean, you are able to drive in and remove your stuff. OVERALL Just Awesome, Thank you!

Response from Extra Space Storage (3/28/2022)

Shane, Thank you for your review! We are glad to hear our team has been friendly, great at keeping our property clean and accessible, and super helpful during your interactions with them. We appreciate your kind words. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 23, 2022

Kristine R.

Posted On Google

OVERALL RATING

It's taken to long to shoot off a review on out experience with Extra Space in New Hope. And, that's a shame, because we had the BEST experience ever! Kitsha was fabulous, she went out of her way to show us the different options available for our needs (multiple times when I just wasn't sure what was needed). This location is spotless, I can't say that about many storage locations. Kitsha was always professional, pleasant and had a great sense of humor. We NEVER felt like we were just another number to her or chore that had to be handled. Kitsha, If I could give you a raise I would!!! Thank you for being a pleasure to work with!

Response from Extra Space Storage (3/23/2022)

Kristine, Thanks so much for your review! We are thrilled to hear your experience at our property was positive and that Kitsha made sure you were taken care of by showing you a few units to choose from! We are happy to hear she was professional, pleasant, had a great sense of humor and great at keeping our property in clean condition. We also think she is a great asset to our company. Thank you for taking the time to recognize her hard work and for choosing Extra Space! As always, give us a call at 888-storage if you need anything.

March 20, 2022

Edgar S.

Posted On Google

OVERALL RATING

Very straightforward person, very helpful, quick and efficient with service and finding a great deal. Kitsha in the new hope location off Nevada ave was very knowledgable in what I needed and got me a great deal. Will definitely be using this location for my business from now on

March 17, 2022

Milo F.

Posted On Google

OVERALL RATING

Kitsha was fabulous! She explained things clearly, especially relating to the walk-in and web rates and how the rate can be locked in for whatever number of months you wish to prepay. That was yesterday. Today we saw her again and in the meantime we found an even lower rate for a different ESS location. She couldn't match it, and didn't make us feel badly about not renting at her location. In fact, she called the other ESS to give them a heads up that we were coming. That is true customer service! She was very friendly, thorough, and a pleasure to have met and worked with. She made us feel good about the company also. Thanks again, KITSHA!

Response from Extra Space Storage (3/18/2022)

Hi Milo, thanks so much for your review! We are thrilled to hear your experience with Kitsha was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks again for your review and for allowing Extra Space to provide your storage solutions. Give us a call at (612) 326-3360 or stop by the office if you need anything!

February 9, 2022

Dana

Posted On Google

OVERALL RATING

I've been a tenant at New Hope, MN Extra Space Storage for over 3 years. I've always had nothing but the most positive experience, super efficient and super clean! Recently I need extra help from the general manager, Kitsha. Not only was she amazingly helpful, she really went out of her way to help me! It's obvious she 110% cares about her tenants. Thanks Kitsha and team for everything!

Response from Extra Space Storage (2/10/2022)

Hi Dana. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kitsha! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

January 11, 2022

Jason C.

Posted On Google

OVERALL RATING

Kitsha at store #8862 has been great! The main entrance door is broken and i have emergency medical equipment to be taken out of storage for service calls. Kitsha worked with me and manage to assist on helping getting my large medical equipment out onto my truck. Ahe save me so much Time and heavy stress. She looks out for the customer best she can.

Response from Extra Space Storage (6/12/2019)

We think Kitsha is great too! Thanks for the positive review, Jason. We're glad she worked with you, manage to assist in helping get your large medical equipment out onto your truck, and saved you so much time and heavy stress. Don’t hesitate to reach out if you need anything at 888-STORAGE.

January 8, 2022

Chad K.

Posted On Google

OVERALL RATING

Even during a stressful day with challenge of people running into doors, equipment not working, and demanding customers, Kitsha was extremely helpful and friendly. I would recommend Extra Space Storage to everyone and will definitely be a repeat customer. Thanks you Kitsha for being delightful and customer focused.

Response from Extra Space Storage (1/10/2022)

Hi Chad, thank you for recommending us. We're glad Kitsha was extremely helpful and friendly. Give us a call at 888-STORAGE if there is anything, we can do to assist you.