St Paul self storage at 102 W Water St

Steven at Extra Space in St Paul has gone above and beyond for me and my family a couple of times now. Couldn’t recommend it more!

I had Steven helping us and he was amazing, him and Fernando. Steven gave me lots of information and the best service possible and tried to accommodate me to the best of his ability! i will be recommending extra storage to everybody I know that is in need!

Stopped by this past Saturday in need of a storage unit. Ansel the front desk representative was there to show me around the business. It was a great/smooth experience and I highly recommend this facility to anyone looking for storage! ??

When I was introduced to Extra Space was because I won a storage that was up for auction. My plan was to go through the unit keep the Good, throw away the junk, and be done. Unfortunately my health took a quick drastic turn and I found myself in a position that I couldn't do anything with th unit. I was concerned that I had made a huge mistake and it was going to be impossible to deal with a storage people...At the same time I had a pacemaker/defibulator put in my body under a emergency decision by my cardiology team. I can't say enough about how helpful the Manager Steven was to me. He went out of his way to accommidate me and my situation. He was top notch with his customer service skills.. he was very understanding and was always asking if there was anything he could do to help. Well that was 5-6 months ago now and he has put up with me and all my issues with professionalism and most importantly, understanding. He is awesome at what he does and I couldn't ask for a better guy to handle my complicated situation. He was genuine and just a wonderful person. Thank you for being as awesome as you've been to me. Your boss needs to know how much of an asset you are to the company. Thanks again for such great service.

Steven the manager was great. Walked us through the facility and answered all of my questions. Very personable and helpful!!!

Location is nice, very clean. Easy to navigate. Stalls to pull your car in the load and unload are very spacious. Carts are solid and customer service was awesome. My unit had a lock on it when I went to access it for the first time but it was a weekend so not holding that against them just a miscommunication otherwise would highly recommend this storage place.

Hailey is an excellent employee. She is very knowledgeable, pleasant and professional. Renting here is a great option for anyone. It is secure and clean.

The service is good and the price is decent, but I was hit with a bunch of hidden fees when I signed up that we’re not listed until checkout (installment and lock fee). The online website advertised that the first month is free, which the rent was "free" but that is misleading. After paying all the setup fees the “free” month really just covered all of the fees, which were about equal to the value of one months rent. Other than the misleading online advertising I have have a good experience at the Water Street facility in St. Paul. The facilities are clean and well-maintained, the customer service is excellent, but the price is average-to-high. The biggest selling point on Extra Space Storage on Water Street in St. Paul is the customer service. I cannot say enough good things about the service, so if you are willing to pay a higher price for good service then go with this facility. The neighborhood and building is also very nice.

This place is one I would recommend they are very nice and helpful my move in was quick and easy. The staff was and is very helpful and they are located very conveniently. Me and my mom both rent here now and since we have had no issues or run ins with complications. So i would definitely recommend!!

Steven at extra space storage is amazing. He is always there to answer my question. I am super happy with the service I get from them

The gentleman that help us out was very friendly & thorough. Great price for what we needed. Much cheaper than a different place quoted us.

Great personalized customer service! Thanks!

Great place. Super clean. Management was very friendly and helpful.

The staff was very knowledgeable and helpful, my unit is a little bigger than I expected that's a plus, getting in and out is a breeze.

The people in the office are kind the storage is clean and the building is clean to

This place is smaller than most storage spots but the care, quality, and attention to smaller details makes this a really good place. I have a 10x20 and even though there’s a pillar that’s in my storage spot, there’s still enough space to fix all of my things and walk around still.

The location was always accessible, in a quiet and easy area to get to. Steve was kind, helpful and friendly. My storage unit was the perfect size, it felt safe there and everything went well. Thank you Extra Space Storage!

I really like the manager at 102 water street, I buy the items from abanded storage lockers like storage wars on TV...I process the items and use Extra Space Storage to store the processed inventory....The Building is kept very clean and is heated and inside.. it is also very easy to access with the elevators and moving carts available there ... I call my venture Charlies Locker Finds

The service is good and the price is decent, but I was hit with a bunch of hidden fees when I signed up that we’re not listed until checkout (installment and lock fee). The online website advertised that the first month is free, which the rent was "free" but that is misleading. After paying all the setup fees the “free” month really just covered all of the fees , which were about equal to the value of one months rent. Other than the misleading online advertising I have have a good experience. The facilities are clean and well-maintained, the customer service is excellent, but the price is average-to-high.

This is a great place to store my stuff the staff are friendly and understanding and it's a safe secure place.