St Paul self storage at 102 W Water St

Very friendly customer service, answered all of my questions I had about storing my equipment there.

I would like to say "Thank You" to Steven for helping me in a pinch , you really came thru at the right time.. With that I want to point out that he is definitely a big asset to Extra Space Storage and I hope that his hard work and dedication is recognized and rewarded.. I will be recommending your facility to anyone and everyone needing storage both for your quality facility and for your quality employees working there..

I am so happy I chose to rent extra storage on Water Street. I have been very happy with the customer service and how neat and clean it is. Steven is friendly and helpful.

I love this place very clean and in order and steven Genskay was great very specific in explaining everything!! That's a big plus for me.hey steven it's quintana thank you so much!

The online rapid rental is awesome! Fast, easy and contactless . The staff is knowledgeable and very nice!! Renting a storage unit from extra space storage was nothing short of amazing! Thank you!!

The staff is very friendly and helpful. Any questions I've had they've answered with no problem. I also appreciate the cleanliness of the entire building and they always have carts available to help with moving.

Just want to say how pleased I am with extra space management and the facility itself . he has seriously outdone himself with the pride for being an employee. Extremely courteous, kind , yet direct ,helpful and easy going ! Thank you for all........

Steven is literally so awesome!! I had forgot to call and let the storage know I only needed another week on the storage so they charge me for another month but Steven was able to refund me the money for the days I wasn't use. Thanks so much! Greatly appreciate it.

I’m currently renting a unit in Saint Paul down by Harriet island. The facility itself is very cool with historical charm. The units are temperature controlled, clean and easily accessible. Everything has been updated top to bottom. Very attentive staff. Would recommend.

Great customer service: Kind, patient, and respectful representation. Fast processing: Able to secure and utilize a storage space in less than an hour following initial contact with the storage company. Clean and organized: The building proper and storage unit is very clean and clutter free. Easily accessible.

Great customer service, love the facility.. will definitely be suggesting it out

The Facility is always Clean, storage space is comfortable, and most importantly, Ive never had a negative experience dealing with this company nor its associates, and Extra Space Storage, Please make sure to add on Extra Space for other associates like Erika, not only in your St.Paul Facility, but as for her Demeanor, Professionalism and just Outright Down To Earth Energy, Erika makes the business of storing easier and stress-free....Thanx Erika and Extra Storage....Salute

Great place

this is the best storages I've ever had. It is very clean and quiet and I feel secure with my belongings being at Extra Space Storage. And the staff the manager Fernando was so helpful and courteous and friendly he made things so much easier with or moving and since we've been storing with extra storage it's just a great place to keep your things without having to worry if they are okay. I would always recommend this place for all of your storage needs they just make it a lot easier. On a scale from 1 to 10 they get 100% 10 with me and they deserve it I appreciate their professionalism and courtesy and helping me to store my belongings without worrying are having two work extra hard they made it easy 2 store all of my things in one place thank you Extra Space Storage I appreciate everything that you've done and do for me as your customer. Anna m linebaugh Extra Space Storage customer

Fernando helped me select the right size space and gave all around great customer service.

quick, simple and easy choice out of several in the area

Fernando was very kind and gave me a nice tour of the facility and was very descriptive on how everything works. I will be recommending this location to all of my friends. thank you for the great experience!

Fernando is SO helpful and informative. Really glad to do business with this company.

Fernando was super great! He went above and beyond with customer service. He was very polite and funny and didnt seem to care one bit that he should be on his way home for the day - I called about 5 minutes before closing time. I was in need of a storage shed for that same night but I wasn't going to be in town until after midnight so I needed after hours access. I had already had three other places tell me that they could not help me bc their facility would be closed. Fernando had me all set up with access code and my unit in less than 15 - with after hours access. He also went out of his way to give me very detailed directions to the new facility bc it is tucked back behind some other buildings. GPS brought me right to the door, but I was still thankful for Fernando's directions bc i pulled up at 2am a female alone in an unfamiliar area. It was easy entry, the facility was really nice (it IS brand new so I expected it to be), and my unit was easy to find. There were plenty of carts available and most important to me at 2am, I felt safe the entire time I was there. Had Fernando not have gone the extra mile for me, I would have lost the opportunity to pick up close to $10K in free household furnishings. Great job by Fernando and Extra Space Storage!

Fernando at Extra Space Storage was professional. And answered all my questions.