Reviews
December 31, 2019
Natalie Pyrz
Posted on Google
Response from Extra Space Storage (01/02/2020)
We're proud to serve customers like you, Natalie! Thanks for leaving us a rating.
December 31, 2019
Ryan Maestas
Posted on Google
Great service, fair price
Response from Extra Space Storage (01/02/2020)
Ryan, thank you for the 5-star review. We are so glad you are satisfied with your rental rate! Let us know if we can do anything else to assist you!
December 17, 2019
Cornisha Whitney
Posted on Google
Mark was great!!
Response from Extra Space Storage (12/17/2019)
Your feedback is appreciated, Cornisha. We are so happy to hear you’ve had a great experience renting with Mark! Don't hesitate to stop by the office or contact us at (702) 558-2300 if you need anything.
November 30, 2019
Katherine Lizardi
Posted on Google
Response from Extra Space Storage (11/30/2019)
Thanks for being a loyal customer, Katherine! We're glad we were able to meet your storage needs.
November 12, 2019
Kathy Daleiden
Posted on Google
Great place!
Response from Extra Space Storage (11/12/2019)
Kathy, thank you for the 5-star review! We are so glad you are satisfied with your experience at Extra Space Storage! Let us know if we can do anything else for you!
November 9, 2019
Brian Smith
Posted on Google
Jennifer is a very nice and informative manager. I am glad I got a storage locker here.
Response from Extra Space Storage (11/09/2019)
We’re glad you chose Extra Space, Brian! We're committed to providing excellent service and we're glad Jennifer was able to help with your storage needs! Don't hesitate to reach out if you need anything.
November 8, 2019
jojo hernandez
Posted on Google
great place for storing belongings.friendly workers.
Response from Extra Space Storage (11/08/2019)
This is great feedback Jojo, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business!
October 31, 2019
Ashlyn Tyler
Posted on Google
Great, easy experience!
Response from Extra Space Storage (11/02/2019)
Thank you so much for your kind words, Ashlyn. We really appreciate you taking the time to share your experience with us. Stop by the office if you need anything.
October 24, 2019
Ismael Morua
Posted on Google
Response from Extra Space Storage (10/25/2019)
Thank you for taking the time to leave us a rating, Ismael! Please contact us at (702) 558-2300 with any specific details that could help us improve your experience in the future.
October 22, 2019
Michelle Falline
Posted on Google
Nice staff. Clean facilities. Super Helpful
Response from Extra Space Storage (09/09/2019)
Michelle, we pride ourselves on keeping our storage facility clean, organized and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need anything! Our team is here to help answer any questions about your rental.
October 19, 2019
Alex k
Posted on Google
Awesome atmosphere! Great place ! Jennifer is awesome and very helpful!!
Response from Extra Space Storage (10/19/2019)
Thank you for the kind words, Alex. We're glad Jennifer was able to help! Our team is here to serve you, so give us a call at (702) 558-2300 if you need any future assistance.
October 19, 2019
Ben Concepcion
Posted on Google
Wonderful and professional and informative and easy to talk to when I had questions. Best place to rent a storage unit. Jennifer is the best.
Response from Extra Space Storage (10/19/2019)
Thank you for taking the time to leave your feedback, Ben! We pride ourselves on having a professional staff and are thrilled to hear your experience with Jennifer reflects that. Thank you for choosing Extra Space.
September 29, 2019
Ralph Tiebel
Posted on Google
Response from Extra Space Storage (09/30/2019)
We're proud to serve customers like you, Ralph! Thanks for leaving us a rating.
August 3, 2019
Doug Gilbert
Posted on Google
After I stored a few things for over a year and removed my stuff I have a something to say.
The place has two swamp coolers the first summer only one was used. It was unbearable inside because the air was not moving at all. I understand how how the coolers work. Work outside everyday and the heat is not something I worry about. However at least outside air moves a little. They say its the humidity ok turn iff the pump and run the fan so the air is moving so your body can cool it self. No it is terrible inside. I wont be back for that reason alone. Got no help from the person I spoke to last year who absolutely had no idea what she was talking about. If there is two units that mean that it was designed for two coolers. They don’t put in a back up swamp cooler so its a choice to use only one. Why to save a couple buck. Do what you want. I have unit almost as big at my house. That I use almost all summer. You have to move the air and thats not happening. Ok place to keep stuff but stay away during the summer time
Response from Extra Space Storage (08/04/2019)
Thank you for taking the time to share your experience, Doug. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve. Thank you for taking the time to share your experience and we value your feedback
July 24, 2019
Deb M
Posted on Google
Had a unit for a few months and we've had no issues.
Response from Extra Space Storage (07/25/2019)
Thank you for leaving us a review, Deb. If there's anything that we can do to earn 5-stars from you, please feel free to give us a call at (702) 558-2300. We're proud to have you as a customer!
July 20, 2019
JoHn Cook
Posted on Google
Response from Extra Space Storage (07/21/2019)
Thank you for taking the time to leave us a rating, John! Please contact us at (702) 558-2300 with any specific details that could help us improve your experience in the future.
July 17, 2019
Hannah Morgan
Posted on Google
Mark gave us the best customer service possible and we are so happy we chose this company. He was thorough and explained every tiny detail of our storage rental. He showed us the best access point to take our belongings into the building, explained the locks, and showed us the unit first which helped us realize we needed more space.
He made sure to give us the best possible deal and even calculated the discount so that we would know the cost upfront. Our first month is free and we aren't obligated to stay longer than a month, so we ended up paying just the insurance and admin fee for this month. I'm so happy with how we were treated today. Mark went above and beyond for us. I'm really glad he made this experience a great one.
Response from Extra Space Storage (07/18/2019)
Hannah, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Mark and the rest of our team are happy to help, so let us know if you have any questions!
July 16, 2019
Patti Ludlow
Posted on Google
Mark was so friendly and kind. He walked me through the whole process of signing up and made sure I understood how to use the gate. The facility was very clean and well kept. I look forward to having my motorhome stay in your very secure facility.
Response from Extra Space Storage (07/17/2019)
Hi Patti, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! We're glad Mark walked you through the whole process of signing up and made sure you understood how to use the gate. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings! Thank you for choosing Extra Space.
July 3, 2019
Gavin Butler
Posted on Google
Mark Camarena at the Racetrack and Sausalito store helped me find the best deal for my storage needs. He was friendly and professional and I would highly recommended you go here if you need to store things for the short/long term.
Response from Extra Space Storage (07/05/2019)
Gavin, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. Our team is here to serve you, so give us a call at (702) 558-2300 if you need any assistance!
June 15, 2019
Jordan Wright
Posted on Google
The service was great! Mark was very helpful to me, especially with choosing the right option for me.
Response from Extra Space Storage (06/16/2019)
Jordan, thanks so much for your review. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (702) 558-2300 or stop by the office if you need anything. Welcome to Extra Space Storage!
Directions
Get directions starting from:
example: 1234 Anystreet, Springville, IL, 12345
Intersections/Landmarks:
Racetrack Rd. and Boulder Hwy.
Directions from the North:
Drive south on N Racetrack Rd. Pass The Church of Jesus Christ of Latter-day Saints and continue onto S Racetrack Rd. Turn left onto Sausalito Dr. Our facility is immediately on your left.
Directions from the South:
Drive northwest on Veterans Memorial Hwy. Take Exit 56B and merge onto Boulder Hwy. Turn right onto Equestrian Dr. Turn left onto Sausalito Dr. Our facility is on your right, just before you reach S Racetrack Rd.
Directions from the East:
Drive west on Equestrian Dr. Turn right onto Sausalito Dr. Our facility is on your right, before S Racetrack Rd.
Directions from the West:
Drive east on E Horizon Dr. Continue onto S Racetrack Rd. As you approach Walgreens, turn right onto Sausalito Dr. Our facility is immediately on your left.
