Extra Space Storage facility on 2990 Route 66 - Neptune, NJ
(356 REVIEWS)

Neptune self storage at 2990 Route 66

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1360

Directions

Intersections/Landmarks

Wayside Rd and NJ-66

Directions from the North

Drive south on NJ-18 S. Take Exit 10B. Turn left onto Browne Rd. Continue onto Wayside Rd. Our facility will be on your left.

Directions from the South

Drive north on NJ-18 N. Take Exit 10B. Turn left onto Browne Rd. Continue onto Wayside Rd. Our facility will be on your left.

Directions from the East

Drive west on Asbury Ave. Turn left onto Browne Rd. Continue onto Wayside Rd. Our facility will be on your left.

Directions from the West

Drive east on Asbury Ave. Turn right onto Browne Rd. Continue onto Wayside Rd. Our facility will be on your left.

Frequently Asked Questions at 2990 ROUTE 66

Do I need insurance to rent a storage unit in Neptune?

Why is it important to rent a temperature-controlled storage unit in Neptune?

How secure are storage units in Neptune?

What pest control and cleanliness measures are taken in Neptune?

What type of lock do I need for a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 23, 2022

Nancy J.

Posted On Google

OVERALL RATING

Immaculate condition, great prices, pleasant and helpful employees.

Response from Extra Space Storage (6/23/2022)

Nancy, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 15, 2022

April P.

Posted On Google

OVERALL RATING

Kait and Erick don't forget the early bird gets the worm!

Response from Extra Space Storage (6/16/2022)

Hi April, thank you for your review. We're glad Kait and Erick don't forget the early bird gets the worm! Stop by our office if you need assistance or have any questions.

June 13, 2022

L1v1d S.

Posted On Google

OVERALL RATING

Highly recommend

Response from Extra Space Storage (6/14/2022)

Thanks for the kind words, L1v1d! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (732) 922-2000 if you need anything.

June 13, 2022

Tom T.

Posted On Google

OVERALL RATING

Great space to store my excess decorations and random stuff.

Response from Extra Space Storage (6/14/2022)

Hello, Tom. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (732) 922-2000.

June 13, 2022

River P.

Posted On Google

OVERALL RATING

Thanks for the great experience

Response from Extra Space Storage (6/14/2022)

Hi, River ! Thanks for the positive review, it means a lot to our team. Please call (732) 922-2000 if you have any questions about your rental.

June 6, 2022

Aniashia C.

Posted On Google

OVERALL RATING

The office attendants really goes above and beyond to make sure you're taken care of however the company is starting to leave a bitter taste in my mouth after a sudden 25% increase on my rent. After more than 10 years I got used to just a 5% increase which is manageable. Now, I'm considering a move.

Response from Extra Space Storage (6/6/2022)

Aniashia, Thank you for leaving your review! We are sorry you had a negative experience with our rate changes. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?

May 20, 2022

eileen m.

Posted On Google

OVERALL RATING

Very helpful and accommodating staff. So glad I decided to rent from them

Response from Extra Space Storage (5/20/2022)

Thank you for the review, Eileen! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 19, 2022

Jill P.

Posted On Google

OVERALL RATING

The overall process was seamless from reserving online to obtaining access even with the office closed. I also wanted to switch units after seeing the one I reserved, but the office was closed. Holly from another office out of NY was able to assist and made the transfer of units in minutes for me. She took her time to ensure all changes went through and was a pleasure to work with. If you don’t have a cylinder lock they will be inside your unit waiting for you which was a nice surprise especially if you don’t bring your own. Gary at the Neptune location was also helpful and very friendly. Don’t second guess your decision, they have great customer service, friendly staff, and the process is simple even when the office is closed. Highly recommend! Update 5/19/22 - Eric, Thanks for showing me the options available and for making the transfer process seamless! Appreciate the 5 star customer service!

Response from Extra Space Storage (3/21/2022)

Thank you for the excellent rating, Jillian! We're happy we were able to provide a smooth rental experience. We're glad Gary at the Neptune location was also helpful and very friendly. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 23, 2022

Lauren C.

Posted On Google

OVERALL RATING

My name is Art (red porsche) I had the pleasure of being stuck in the Extra Space Storage parking lot (Neptune NJ) April 20th from around 2pm waiting for more than 6 hours for AAA roadside assistance (witch arrived at 8:30pm). Gary, Erick & Kate were extremely accommodating during my time there. Gary was especially helpful in loaning me his personal jumper cables (new still unopened in the original packing) to see if I could get my car running and be on my way, but my 48 year old had other ideas and I was forced to wait until 8:30pm when the tow truck got there I can't thank them enough for making feel comfortable during my long wait Especially not being a customer of Extra Space Storage. I would add an extra star if I could Thanks again ART

Response from Extra Space Storage (4/24/2022)

Hi Lauren, thank you for your review. We're glad Gary, Erick, and Kate were extremely accommodating during your time there. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!

April 23, 2022

Michelle S.

Posted On Google

OVERALL RATING

Excellent customer service & very friendly! I would recommend this facility. ????

Response from Extra Space Storage (4/24/2022)

Thank you for the kind words and recommendation, Michelle! We're committed to providing excellent customer service and very friendly staff. Stop by our office if you need anything in the future!

April 17, 2022

Leslie F.

Posted On Google

OVERALL RATING

My experience has been awesome. This will be my second time with this company and everyone was great. Everything was really easy.

Response from Extra Space Storage (4/18/2022)

Thank you for the excellent rating, Leslie! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!

April 5, 2022

Victor R.

Posted On Google

OVERALL RATING

Gary was very helpful in the process. I recommend Extra Space Storage to others. They have friendly and courteous service. He answered all of my questions. Great prices.

Response from Extra Space Storage (4/5/2022)

Thank you for the kind words, Victor. We're glad Gary was able to help! Our team is here to serve you, so give us a call at (732) 922-2000 if you need any future assistance.

April 2, 2022

Olga P.

Posted On Google

OVERALL RATING

Kate and Eric are very professional and kind

Response from Extra Space Storage (4/2/2022)

Thanks for the great review, Olga! We're glad Kate and Eric were very professional and kind. Please call us at (732) 922-2000 if you have any questions!

March 29, 2022

Matthew G.

Posted On Google

OVERALL RATING

After 4 months, the price per month went up $60 for a small unit. Gary reached out to me right away and was able to adjust the increase. Thanks so much Gary!

Response from Extra Space Storage (3/29/2022)

Hi Matthew, thank you for your review. We're glad Gary reached out to you right away and was able to adjust the increase. Stop by our office if you need assistance or have any questions.

March 28, 2022

Jerry W.

Posted On Google

OVERALL RATING

I have just rented my 4th storage unit at Extra Space Storage. We at Fax Express, Inc. have been in business since 1980 and have used several Storage Facilities. None of them have been half as good as Extra Space Storage. They are always pleasant to deal with and actually care about the cleanliness and look of their units. Will probably need a fifth unit shortly too!

Response from Extra Space Storage (10/28/2020)

Thanks, Jerry! We are so glad you had a 5-star experience with Extra Space. We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Feel free to call us at (732) 922-2000 if you ever need anything.

March 16, 2022

Tracey M.

Posted On Google

OVERALL RATING

Gary was great! He assisted me with finding the perfect space at a reasonable price.

Response from Extra Space Storage (3/16/2022)

We think Gary is great too! Thanks for the positive review, Tracey. We're glad he assisted you with finding the perfect space at a reasonable price. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 15, 2022

George W.

Posted On Google

OVERALL RATING

Other then the fact that following my last payment I received notification that my fees to store here was increasing by nearly 50% everything was top notch. Bumping the price that much at one time is tantamount to thievery.

Response from Extra Space Storage (3/15/2022)

Hi George, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

March 14, 2022

Desiree C.

Posted On Google

OVERALL RATING

I’ve used these guys for The only two times I’ve needed a storage unit and i can positively say every experience with them has been great. Anytime i was late I’d get a call and Kelly was a joy to speak with. Units are pricy right now they have the best pricing and best customer service.

Response from Extra Space Storage (3/15/2022)

Thanks for the awesome review, Desiree! We work hard to meet the expectations of our customers, and we're happy to hear Kelly hit the mark for you! Don't hesitate to stop by the office or contact us at (732) 922-2000 if you need anything.

March 7, 2022

Tara G.

Posted On Google

OVERALL RATING

Super responsive management team, helped my team resolve an issue in a timely fashion.

Response from Extra Space Storage (3/7/2022)

Hi Tara, thank you for your review. We're glad our team was super responsive and helped your team resolve an issue in a timely fashion. Don’t hesitate to reach out if you need anything at 888-STORAGE.

March 5, 2022

Stephanie A.

Posted On Google

OVERALL RATING

The Company Manager “Erick” who I met moving in, never lost his patience with me when I was ready to downsize to a smaller unit; from my original very large size unit. He then helped me enter into a contract and move me to a smaller unit and buy new keys, boxes, and 50 other questions I had about getting into the gate. Through it all was so kind and never made me feel like I was an idiot. Over the next year, my health deteriorated and he was once again wonderful helping me register with a new credit card and wasn’t annoyed that he had to call me to get the new credit card information. He continued to be so polite and helpful. My experience was wonderful because of his help and genuine treatment. Nowadays you can’t find anyone to go out of their way to help a customer and be so nice. Thank You Erick ??

Response from Extra Space Storage (3/5/2022)

Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Stephanie! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Erick! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.