Watchung self storage at 1559 US-22

Always great help.. Madonna is always pleasant, polite. He can not help you enough..!!!! My favorite!! Employee

Excellent customer service by Madonna. Thank you for all your help and professionalism!

I have had the best experience with Extra Space Storage. Used them twice, and each time, it was easy breezy. Madonna is the BEST!!!! She actually assisted me in the Union location as well, a couple of years ago, such a courteous and professional woman. I loved conducting business with her each and every time I had questions or needed assistance. If they had an associate like Madonna in every location, Extra Space Storage would always maintain optimal customer service. She’s a keeper and should be regional manager!!! Love her!

I would highly recommend Extra Space storage to anyone I know in need of a storage unit. They are very friendly, helpful and have reasonable pricing. Their facility has wide hallways and big service elevators. They have plenty of carts available to their tenants to use for easy move in/move out. I felt that my stuff was safe in their facility. I would definitely use them again.

I spoke with Madonna, she was extremely helpful and patient, this is my first experience renting a storage space, she made it very simple . Such a pleasant personality Thanks Madonna for great service and everything ??

Place is super clean, great customer servive,..would recommend to my family and friends

If you have the pleasure of being helped by Madonna from Extra Space Storage, consider yourself blessed. In addition to making the process as stress-free as possible, her friendliness makes the experience significantly more enjoyable than any other storage facility I have had to use in the past. Can’t sing Madonna’s praises enough. Thank you for all your help.

Staff is extremely kind, and ready to help at every moment. The facility is very clean, and I’ve never had an issue getting into the building and loading my goods. Would recommend!

Madonna made the entire process easy. She was friendly and knowledgeable and made my storage experience an enjoyable one. The facility itself is also clean, well lit, and maintained. Highly recommended!

Madonna and Richard were incredibly helpful last werkend when we had a significant problem in our unit. She was professional, empathetic and advocated for us until we were able to move to a new unit. She was great from the beginning and, then, her colleague Richard and she helped us move all of our stuff from the 3rd floor unit to a first floor unit. Outstanding service, thank you!

Rented a unit here at Watchung today. Madonna and Richard helped me get a lock and showed me around. Had such a great experience today with all the help I got both here at Watchung and the Berkeley Heights location. building also is very clean!! Highly recommend!

First, let me say before I selected this storage facility, I checked the reviews and was pleasantly surprised to see the positives reviews. Upon arrival, I was greeted by one of the friendly, most professional representative. He was thorough in his welcoming presentation and all I could think of was all the positive reviews I read. I would certainly recommend this location and facility to anyone looking for extra space for storage. Extra Storage “thank you” for providing extraordinary customer service!!!

I rented a storage unit from this location and the lady that helped me went above and beyond by providing elite hospitality. Thank you so much for making feel comfortable with the pricing and the services. You went above and beyond assisting me to move in and move out . Although my stay was short it was memorable. I’d refer any one here and never know one day I’ll be back again. Thank you!!! #unit 3313

Great customer service & location, horrible parking in the rear, work vehicles blocking regular parking spaces so you are forced to either block someone else's unit or have a lengthy walk to retrieve a cart from inside the small entrance door return to your car & so forth

If I could give the Facility a three-star review and both Madonna and Richard a Ten-star review, I would! A three for the facility because the ceiling in my unit had a leak and got several of my bins, boxes, and loose items very wet. A ten for the employees because they jumped right on it! They helped move all my stuff to a new unit...a task I could have not done by myself...my husband was there and together they moved everything! They were so kind, and made this dreadful experience a lot more pleasant! Thank you, Richard and Madonna

Great customer service, took time for all my questions!!

Wonderful experience. All questions answered professionally

Excellent service very clean

Madonna ans team at the Watchung Store are exceptional. I was in a tough position and had to move quickly with a tight deadline. Madonna work with me with patience and professionalism and provide with the right storage and price to meet my needs. Madonna and team provided me service beyond and above my expectations. Highly recommended.

Another satisfied customer. I would definitely recommend this place, excellent customer service from Omar...