Friendly and helpful staff

Very professional & vey good

Customer service was excellent. They made sure I knew what I was doing before I left.Very professional.

The staff at the front desk were super friendly, professional and very attentive and made my rental a quick and easy 10-minute process. I reserved online/phone for a slight discount, and the information stored was readily available and they honored the online discount when I walked in to book it. I wanted to pay after seeing the unit location, and the staff gave me a quick tour. Calling while online was a bonus because the phone rep was able to confirm prices and availability of the nearby ExtraSpace locations in a matter of seconds. The lock and key I purchased when I signed on were waiting for me at the unit on my first day of access. The 6 a.m. to 10 p.m., 7 day a week code access is convenient. Building is well lit, new and super clean!

Extra space storage was incredibly clean and is well lit. I did notice an extensive security surveillance system, which made me feel comfortable storing my personal items there. Unfortunately, I did not have the opportunity to meet Manny, the manager, that everyone, talks so highly about. However, I did meet Brianna, who was filling in for him, and I am so glad I did. The reason I needed a storage unit was because I am going through a terrible divorce and I needed a place to store my stuff until I am situated. My mind is all over the place and I cannot focus. Brianna was not only professional and knowledgeable, she was extremely patient and took the time to help me collect my thoughts and walked me through the leasing process. She was happy to give me a tour and answer any questions I had. She further assisted by making suggestions regarding the proper sized unit for my needs. I went back-and-forth, trying to decide when I wanted to get the unit and she informed me that I didn't need to make a decision now. Instead, she told me about the reservation process and how it worked. She also went above and beyond her work responsibilities by allowing me to vent and tell her what was going on. I am sure she didn't need to know everything I told her, but Brianna actively listened and was incredibly kind and nonjudgmental. After talking to her, she made me feel at ease and I did commit to a lease. Based on other reviews, Manny and the other staff are just as nice as Brianna, so I am sure I made the right choice in choosing this facility for my storage needs. Thank you again to Brianna for your kindness and assistance!

Renting a storage space can be a real pain in the ....neck... our experience at Extra Space Storage on Howells Rd, Bayshore was a refreshing change. Top notch service from William M. , a clean environment and easy registration made this experiance a pleasure. Thank You!...

Quick and easy

Greatest storage space! Very friendly and kind managers!

Manny was great made the process of obtaining a storage unit so simple and quick, everything was done within 25 minutes! He was very knowledgeable and friendly, thank you Manny! The facility is super clean and inviting.

William Massaro is a solid guy . Kept it transparent from the moment I walked in there . Including answering any questions I had about terms. Helped me rent out two units at a great rate ???? recommend