New York self storage at 485 W 129th St

Great customer service... Knowledgeable concerning services and options. Truly hopeful. If you're interested in storage go to Extra Space Storage.

Bronson gave such a great experience!

Very professional. All questions were answered with ease and obvious knowledge of operations

Bronson was The Greatest! Bronson accommodated all of my needs! He was Super pleasant, helpful All of the Above!!!!! Bronson is thee Shiiiiiitt! Extra Space Srorage hired a Good one!! Thaaaaank You soooo much Bronson! I Greatly Appreciate you! Akeesha the Hair Diva Edwards ??

This location is great. I loved that when I walked in they greeted, which allowed me to feel welcome in their facility. That same employee was super informative with the prices and rules to each unit. When I was given the tour around the facility I loved how clean they were and organized. I didnt rent yet but this gave me that comfortability to want to return and actually bring my things over. Thank you for giving me that trust.

Very secure place Thank you to the workers in there

These guys are great. The hours are a little inconvenient, but otherwise it's great!

Initially I dealt with Samisha and Alex. I can share that last month (June 2021) I needed information on storage spaces, costs etcetera. Samisha was AMAZING!!! Samisha was professional, knowledgeable and thorough. I was pleased with my tour and experience there trying to navigate my move. I knew when I left Extra Space that I was going to rent from them. I appreciated her taking the time to answer any and all questions about their facility. Then a couple of weeks later I returned to enter into a contract for storage space. CeCe (Cecily) was who I met with and was also impressed by her kindness and professionalism! The facilities are well kept and I felt my possessions would be in good hands. I am a current customer and am happy with my decision! I have checked with other places but was quickly turned off because of their business practices or just unprofessional Associates. It is important to me with whom I’m doing business with. At Extra Space I felt like I was doing business with a relative / family. Samisha, Alex and Cecily took care of me with smiles and pleasantries! It was a pleasure doing business with them. I received EXCELLENT service! Thank you Extra Space Storage for having such AWESOME Associates working for your Corporation. I too read the reviews and can concur with previous reviews. Five stars for ME!!!

Went in today to open a temporary storage space while away. And Sam help me find the right unit and was super friendly and helpful. I’m very pleased with my experience today. (Keep up the great job)

Great customer service! Sam was patient, informative, helpful and kind as she assisted me with the rental of the storage unit. Cecee was accommodating and went above and beyond when I went to pick up my keys the first day! Well maintained facility.

Best service

everything was amazing cecily is the best

Nice facility to store my belongings

They honored the cheaper contract I made with CubeSmart just a few days before Extra Space took over the building, if that isn't 5-star customer service I don't know what is.

My 1st day was amazing SAM really made me feel at home and happy to be a tenant she was great and extremely helpful

Great service!

Sam was very helpful. She showed me all the different sizes of units. I have limited mobility. She was able to set up the lock for me so I didn't have to walk far.

Sam helped us tremendously and made the process very easy and fun.

I came in today looking to rent a storage unit. I was assisted by Alex who I found to be polite and knowledgeable. He showed me the facility, quoted to me the relevant prices and answered all of my questions. As for the facility itself, it looks clean and well maintained. I rented a unit from them that day.

I really have been impressed by how this storage space is run and managed. It's your basic nyc storage space. But what sets this place apart and ahead of all others are the people who help you and run the bldg. Its very clean and easy to find your space. These folks are obviously trained well and selected and are always there if you have a question or two. I've rented here before and will always choose Extra Space!