The manager (Michelle) and her facility are outstanding! Great, friendly service. I've been a customer at their Barbur Blvd location for a really long time. Ann

Michelle & Mae helped me change from a medium to small room once I discovered the room was to big. The transition once I was on site was very quick and easy. I appreciate Mae jumping right in for me. Michelle has always been responsive and helpful and a pleasure to work with as the manage of the Extra Space Storage we used. I work in Customer Support and I know what good support looks like and Michelle brings it.

Michelle was just great I was really surprised how she could help out and get us a storage unit as quick as she could and set it up and being there on time and really really good phone voice and everything really happy with the experience

Excellent service and support.

When I went online to the Extra Space Storage website, it was very easy to navigate and answered the questions I had. Unluckily for me, at the time I was attempting to reserve a unit online, their system was getting overloaded. However, I was able to contact an agent via their live chat function, and they promptly made my reservation at the facility I wanted. The manager of that facility, Michelle from Extra Space Storage on Barbur Boulevard in Portland, called me immediately following my online reservation for the storage lockers I wanted. Michelle is not only quite friendly and professional, she is also very knowledgeable and answered every question I had regarding payments, access, and storage unit contract/leases. As I needed to secure my storage lockers BEFORE I was going to be in town, yet Extra Space Storage needs a contract lease within 24 hours of a reservation being made, Michelle made the effort to swiftly email to me *signable* electronic leases via an application called PactSafe. I found this application very easy and convenient to use, and I am very happy that Extra Space Storage uses it. And I am very happy with the *excellent* customer service I have received from Extra Space Storage, and particularly from Michelle at Extra Space Storage on Barbur Boulevard in Portland, Oregon.

In need of storage space starting on a Sunday, I was able to find a unit, process a contract, and pay all online. It was so simple and all contactless. They even provide a lock for your unit. I was able to move my belongings in immediately. The next day I got a call from the manager, Michelle, telling me that although I put the lock on, I'd goofed and my unit was technically unlocked still. I was so grateful that a) it was noticed by the staff, b) that Michelle called me immediately. Excellent customer service, easy to rent online, immaculate storage unit, and affordably priced. I'm very happy I found this place. Upon moving back to NYC, I came back to move my belongings out of storage. Moving is never easy, but my experience at Extra Space made it as pain-free as possible. It's such a clean and well kept facility, that to be in my unit for hours on end organizing my stuff was rather pleasant. The loading dock was never so busy that I couldn't get a space, and closing out my account was so effortless. Also, the price is so reasonable. Best storage renting experience I've ever had. I highly recommend this place!

The Extra Space Storage on Barber Blvd is one of the best experiences I have had at a storage facility. They are very accommodating and are great at letting you know if your unit is not locked correctly.

Extra Space Storage on SW Barbur Blvd has very helpful, professional staff and the facility is always clean and provides excellent security.

Michelle contacted me almost immediately regarding my online inquiry about a storage unit. She was both friendly and professional. She asked me important questions, and answered my questions expertly. I don't believe I've had such a pleasant and comprehensive encounter with a storage facility manager. I would highly recommend speaking with Michelle if you need storage.

Such a good experience. It took all of 5 min to sign the lease. The facility is clean and easy to access.

Rented a unit here last year for the summer and was happy to come back and rent again this summer. The facility is very clean and well maintained. The carts worked well and were in good shape. Michelle provided great service. Loading dock was nice and dry in the rain.

Ivisited your faciity earlir today. just want to send a compliment to your employee Michelle. She was good in showing me the units available and polite and pleasant. I also was empressed with the cleaniness. I most likely will be renting a storage unit at this address.

Great place to store your goodies!! Especially those goodies you want to keep hidden from your hubbie!! Michelle and staff are awesome and always willing to go the extra mile for their customers!! A safe and dry place I wish I could live there!!

Had a storage unit here for about 3 years (stopped when I moved to a bigger place). Customer service, convenience, and quality/cleanliness were excellent.

Affordable and a great friendly staff. Super easy going and easy to get.

The facility is clean and secure. The staff is professional, courteous, helpful and responsive. All of this with a great price tag. Seriously, what more could I possibly ask for?

Michelle has been amazing! We need different things at different times and she nailed it! Great rates, extraordinary service. If you have storage needs, Michelle is your huckleberry. ??????????

The manager there Michelle is a delightful lady!! Very sweet and very helpful with my concerns and questions. She’s definitely a breath of fresh air! So nice!!! ??

So appreciate the customer service of Michelle, she makes the storage experience so easy for me

Nice people! Very clean and well lighted facility.