Downingtown self storage at 4600 Edges Mill Rd

I chose this storage facility because it was a convenient location for me, but I stayed with them because they are always pleasant to deal with and they are very courteous regarding payments. They always send a reminder text or call if automatic payments are not set up before the due date, not just after you have already incurred a fee of some kind. I will definitely be back if I need storage again in the future.

Everything start to finish was a pleasure!! This is impeccable customer service in a world where that is a dying art. It's some of the best I have ever had. Cannot recommend enough!!!

Benjamin is very helpful.

I ordered my service online. Immediately following ordering I received the information I needed to access my locker. It was very easy and very quick I'm storing like never before. Thanks guys.

Our salesman was excellent! Would recommend to everyone I know!

It was a good, detailed experience.

Great place staff was super helpful and friendly

Ben and Ron are fantastic. Held on to an item of mine for 5 months that I left behind. Got a little dirty but nothing i cant clean. Thanks again for the fantastic customer service!

Carly gave me great service!

The people at Extra Space have always been helpful beyond ordinary. The facility is clean and makes me feel secure that my possessions will be well cared for. I recommend this company for its quality.

Amazing service. Thank you Ben!

This was my first time renting a storage locker so I wasn't particularly sure how it all worked. The property manager Ben made everything a walk in the park easy for me. He walked me through each step of the process happily. Having kind and understanding staff makes these things so much easier and I'd highly recommend this facility! ??????????????

All around great experience. Gentleman was knowledgeable and very efficient!

BEST experience ever .. took care of everything.. well worth it!

Great service. Clean lot. Manager Ron is very friendly and pleasant to do business with.

The manager, Ben, was amazing during the rental process! He answered all of my questions with patience (years ago I had a bad experience with a storage unit at a different facility so the amount of questions I had was a lot), and kindness. In fact, there was some funny story and jokes to be had on both our ends (and lots of giggling on my part). I seriously wish Ben worked everywhere so I could receive this type of amazing service every where I go! I'm so excited for this storage unit that I'm heading over shortly to get set up inside! Thank you Ben!

Ben has great customer service ??

Ben and Ron were a big help . The location of the facility is excellent and the service is great . High recommend !

Ben and Ron are great made everything sooo easy for me and painless Highly recommend to everyone who needs a place to store their things.

10/10. Ben was the greatest!!