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Extra Space Storage facility on 65 E Lancaster Ave - Malvern, PA
(276 REVIEWS)

Malvern self storage at 65 E Lancaster Ave

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0259

Directions

Intersections/Landmarks

1/4 mile east of Rt 30 & Rt 29 Intersection. 1/4 mile west of Paoli Hospital.

Directions from the North

Drive southeast on S Morehall Rd. Turn left onto W Lancaster Ave. Our facility will be on your left across from Harron Building.

Directions from the South

Drive northwest on S Warren Ave. Turn right onto E King St. Turn left onto Bridge St. Turn left onto Old Lincoln Hwy. Turn right onto W Lancaster Ave. Our facility will be on your left across from Harron Building.

Directions from the East

Drive west on W Lancaster Ave. Our facility will be on your right just after AVE Rental Residences.

Directions from the West

Drive east on W Lancaster Ave. Our facility will be on your left across from Harron Building.

Frequently Asked Questions at 65 E LANCASTER AVE

Can you store a car in self storage at 65 E Lancaster Ave?

Can I store my boat in a storage unit at 65 E Lancaster Ave?

How much space do I need for RV storage?

How far in advance do I need to reserve a storage unit?

Are packages accepted at storage units in Malvern?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Trevor A.

Posted On Google

OVERALL RATING

Extremely nice, super helpful, explained everything in understandable ways. Don specifically helped me and he was incredible.

Response from Extra Space Storage (6/29/2022)

Hi Trevor, thank you for your review. We're glad our team was extremely nice, super helpful, explained everything in understandable ways. Please stop by the office or give us a call at 888-STORAGE.

June 25, 2022

Anna H.

Posted On Google

OVERALL RATING

Very nice and friendly. Gave all the information up front!

Response from Extra Space Storage (6/25/2022)

Hi, Anna ! Thanks for the positive review, it means a lot to our team. Please call (610) 296-9199 if you have any questions about your rental.

June 19, 2022

Natalie E.

Posted On Google

OVERALL RATING

I chose Extra Space Storage in Malvern due to their great reviews and I was not disappointed! Don was friendly and knowledgeable right from the start! He helped us get into a unit in no time and thoroughly talked us through how everything worked. The facility itself is immaculate with carts in every building. You won’t regret choosing this facility for your storage needs. Thanks Don!

Response from Extra Space Storage (6/20/2022)

Hi Natalie, thank you for your review. We're glad Don was friendly and knowledgeable right from the start and helped you get into a unit in no time. We're committed to being your go-to stop for all your local storage needs! As always, give us a call at 888-storage if you need anything.

June 7, 2022

Ali F.

Posted On Google

OVERALL RATING

great service and friendly representatives

Response from Extra Space Storage (6/7/2022)

Thank you for the kind words, Ali! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!

June 7, 2022

Robert M.

Posted On Google

OVERALL RATING

Don, the store manager, was incredible - I was in a tough situation and needed something fast and he went above and beyond to help me. The professionalism and care he shows is amazing. Need more people like this in the world!

Response from Extra Space Storage (6/7/2022)

Thank you for the positive feedback on your storage experience, Robert. We're thrilled you had a positive experience with Don at Extra Space Storage. Please stop by the office if you have any questions.

June 7, 2022

Michael k.

Posted On Google

OVERALL RATING

it was easy to secure a storage unit and the people who helped us were very helpful and friendly

Response from Extra Space Storage (6/7/2022)

Thank you for the excellent review, Michael! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!

May 30, 2022

Jim S.

Posted On Google

OVERALL RATING

Very helpful service

Response from Extra Space Storage (5/30/2022)

Thank you for the kind words, Jim! We're committed to providing excellent customer service. We are always available at 888-storage to help!

May 17, 2022

Gail B.

Posted On Google

OVERALL RATING

Bill and Don are highly professional, helpful and efficient. They helped me get into my storage unit promptly when I managed to forget my key in the midst of a move. Their units are immaculate and secure. You are in the best of hands at Extra Space in Malvern!!

Response from Extra Space Storage (5/17/2022)

Hi Gail, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Bill and Don! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 4, 2022

Joel M.

Posted On Google

OVERALL RATING

Excellent attitude - explained things clearly, very helpful and very responsive.

Response from Extra Space Storage (5/5/2022)

Hi Joel, thank you for your review. We're glad our team explained things clearly, was very helpful, and was very responsive. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 23, 2022

Fran f.

Posted On Google

OVERALL RATING

Because of moving I had to switch unit locations. Don made this a hassle free experience. I always had quality service at this location, extremely helpful and follow through was excellent.

Response from Extra Space Storage (4/23/2022)

Thank you for taking the time to leave your feedback, Fran! We're so happy to hear Don was able to make your rental process hassle-free! Give us a call at (610) 296-9199 if you need any future assistance.

April 22, 2022

Morgan B.

Posted On Google

OVERALL RATING

The customer service at Extra Space Storage in Malvern is second to none. I had an issue, Don, one of the resources at the office was not only empathetic, but he also became my advocate in coming to a very fair resolution. I also interacted with Bill, one of Don's associates. He too was of great help. If you are looking for storage space that is clean and well kept with great support staff, this place is for you.

Response from Extra Space Storage (4/23/2022)

Thank you for the kind words, Morgan! We're committed to providing excellent customer service. We're glad Don was not only empathetic but also became your advocate in coming to a very fair resolution. Stop by our office if you need anything in the future!

April 11, 2022

Ron G.

Posted On Google

OVERALL RATING

Very easy to do business with, made sure I understood everything and had no questions.

Response from Extra Space Storage (4/11/2022)

Thank you for the excellent rating, Ron! We're happy we were able to provide a smooth rental experience. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 5, 2022

Jennifer G.

Posted On Google

OVERALL RATING

Quick and easy. Storage was expected

Response from Extra Space Storage (9/14/2019)

Earning a 5-star rating from you means a lot to us, Jennifer! At Extra Space, we aim to provide our customers with a quick and easy rental process and are thrilled your experience reflects that! Please stop by the office if there is anything else we can do for you.

March 20, 2022

Matt L.

Posted On Google

OVERALL RATING

The current staff at the location are good. Extra Space as a company is where my major problem is. When I began renting the cost was $36/mo when I moved out it was up around $75/mo for the same space. The rent increases every 6 months because of 'current market conditions' but it never seems to go back down when demand is low. I have asked to be matched to the current price on the web and the local store says that corporate won't allow them to do that. I can cancel my current lease and move to a different unit, but it always seemed to be increased in either the heat of July/August or the freezing cold of January. There also seemed to never be cart in my rental building when I went to move things in or out. Again they can't be policing that tenants put the carts back after they borrow two for the same building; it's just frustrating and added more time onto a 'quick' pickup / exchange to walk through two buildings to get a cart

Response from Extra Space Storage (3/15/2022)

Thank you for your rating, Matt. We strive to provide 5-star customer service and are disappointed we didn't achieve that. Please call (610) 296-9199 and let us know how we can improve your experience.

March 15, 2022

Danielle P.

Posted On Google

OVERALL RATING

Helpful and responsive

Response from Extra Space Storage (3/15/2022)

Hello, Danielle. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (610) 296-9199.

March 9, 2022

B L.

Posted On Google

OVERALL RATING

Great experience. Don at the Malvern location was very friendly and extremely helpful in making sure that I got exactly what i needed.

Response from Extra Space Storage (3/9/2022)

Thank you for the kind words, B. We're glad Don was very friendly and helpful! Our team is here to serve you, so give us a call at (610) 296-9199 if you need any future assistance.

February 26, 2022

Penny S.

Posted On Google

OVERALL RATING

The staff was very friendly and helpful. Helped us get the best deal for what we needed

Response from Extra Space Storage (2/26/2022)

Hi Penny!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (610) 296-9199 or stop by the facility!

February 16, 2022

Shereese R.

Posted On Google

OVERALL RATING

Awesome and helpful staff. I forget the guy's name, but he stayed past closing to help us get into a storage unit we forgot the key to. He was a lifesaver! Thank you so much!!!

Response from Extra Space Storage (2/16/2022)

Thanks for the review, Shereese! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 11, 2022

Shelly G.

Posted On Google

OVERALL RATING

Great customer service! Was able to do everything online and in a single day. Very clean facility.

Response from Extra Space Storage (2/11/2022)

Hi Shelly, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 9, 2022

Collin

Posted On Google

OVERALL RATING

Will was extremely knowledgeable and helpful. He made our storage experience second to none!

Response from Extra Space Storage (2/9/2022)

Hi Collin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Will! Don't hesitate to reach out to us at 888-storage if you need anything!?