Morgan
October 1, 2026
Life Storage is a rip-off, and the pricing is dishonest. The rate you sign is not the rate you keep. The contract is month-to-month, and a changes clause lets them raise the price with notice. The move-in price works as a teaser. After your things are in the unit, the bill goes up, often within a few months, and it can keep going up. New customers are still offered a lower rate for the same size unit. That is the model. A low advertised price gets you in. Moving your property out costs more time and money than paying the increase, so most people stay and pay. The agreement does not lock the rate, and staff will not put a real rate schedule in writing before you sign. They tell you it will change in 6 months- mine has changed 4times after 2 months - every time increasing. When I asked the office manager if he has ever seen the price go down he honestly answers only once the entire time he worked there in years. They claim the price fluctuates based on demand. If that was true, there would be a natural increase and decrease of price since vacant units are still available in my area. Do not rent here for more than a month unless you get a written rate lock with an end date. Screenshot the advertised price and the changes clause before you sign.
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