Charleston self storage at 3510 Glenn McConnell Pkwy

Extra Space Storage facility on 3510 Glenn McConnell Pkwy - Charleston, SC
Extra Space Storage
3510 Glenn McConnell PkwyCharleston, SC 29414

Read 195 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Customer Service Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: closed

Conveniently Located Near You

Located on Glenn McConnell Pkwy east of Bees Ferry Rd, Extra Space Storage serves Charleston residents near West Ashley. Locals will recognize our facility next to Goodwill across from West Ashley High School.

A Versatile Self Storage Solution

Extra Space Storage on Glenn McConnell Pkwy can accommodate residential and commercial storage needs in West Ashley with a large selection of storage units and storage lockers, climate-controlled storage, and more!

Storage Units to Fit Your Needs

Every unit at our Charleston storage facility comes with climate control. You can find storage units and storage lockers as small as 3x3 and as large as 20x30 with features like first-floor access and drive-up access!

Secure Storage

With an on-site resident manager, security access to your floor only, video surveillance, and electronic gate access, customers at Extra Space Storage can rest assured their belongings are safe.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Covered loading bay
  • Elevators for easy access to upper levels
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • Military discounts

Experience the Extra Space Difference

At Extra Space Storage, we want our customers to have an excellent self storage experience. That's why we keep our facility secure, well-maintained, and clean, as well as why we employ a friendly, professional team that's dedicated to great customer service. Contact us today to reserve a storage unit in Charleston!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1303

Recent Customer Reviews About This Facility

October 7, 2021

Amanda H.

Posted On Google

OVERALL RATING

Shawn was very friendly and helpful!!!

Response from Extra Space Storage (10/7/2021)

Hi Amanda, thank you for your review. We're glad Shawn was very friendly and helpful! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

October 6, 2021

Dillon D.

Posted On Google

OVERALL RATING

The Store Manager, Shawn, is very kind and welcoming, helped me through the whole process and was very responsive when I needed help with payments or information. Top notch customer service! Thanks Shawn!

Response from Extra Space Storage (10/6/2021)

Hi Dillon, thank you for your review. We're glad Shawn is very kind, welcoming, and helped you through the whole process. We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 27, 2021

Misty P.

Posted On Google

OVERALL RATING

Great place

Response from Extra Space Storage (9/27/2021)

Thanks for sharing your positive experience, Misty. We're committed to being your go-to stop for all your local storage needs! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 15, 2021

Tom S.

Posted On Google

OVERALL RATING

I had the opportunity to work with Manager Sean Tetrick and he was awesome. Made everything easy and could not have been more helpful. I highly reccomend this location..3510 Glen McConnell. Charleston.

Response from Extra Space Storage (9/15/2021)

Thanks for recommending our Glenn McConnell Pkwy location, Tom. We're thrilled you had a positive experience with Sean at Extra Space Storage. Please stop by the office if you have any questions.

August 26, 2021

Kimberly W.

Posted On Google

OVERALL RATING

My experience at Extra Space was great! The facility is well maintained and secure. Shawn was super helpful and very friendly. It was easier moving everything into the space than it was moving it out of my house!

August 20, 2021

Shon K.

Posted On Google

OVERALL RATING

Extra Space Storage is a little bit of AWESOMENESSNESS!!! We called the 800 number before the store opened. We wanted to make sure we understood the rate structure for the different units, the requirements for renting said units; but, most importantly - to uncover any 'Hidden Fees' that staff members at some storage facilities suddenly remember the second your credit card floats seamlessly from your hand to theirs. We are thrilled to report that there are absolutely NO hidden fees! Another plus? The facility itself is so clean, it makes my apartment look like an episode of Hoarders. We would be remiss were we not to mention Mr. Shawn “if the customer is happy, I’m super-duper-uber happy’ Tetrick!” As the name suggests, he provided stellar customer service during our initial visit, as well as a subsequent caffeine fueled delivery during which I’d completely forgotten how both wheels and corners work. (Grad School is USELESS!!!) Shawn was so psyched about his job, I honestly asked him if they were hiring. He said that particular location was not, but it was a great company to work for. On our way to view the unit, he talked me through how to navigate the website to find open positions. Like I said… AWESOMENESSNESS :-) Sincerely grateful for a bright spot in a WICKEDLY CHAOTIC DAY, we remain, Shon and Karen

August 14, 2021

Joshua R.

Posted On Google

OVERALL RATING

Shaun hooked me up with all the details and benefits to renting an indoor climate controlled unit rather than an outdoor unit. Glad he did because I almost went somewhere just because it was cheaper.

Response from Extra Space Storage (8/14/2021)

Joshua, we are so happy to hear that Shaun could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.

August 13, 2021

Keith A.

Posted On Google

OVERALL RATING

Nice clean facility, easily accessible, and great service.

Response from Extra Space Storage (9/11/2021)

Hi Keith, thank you for the 5-star review! Give us a call if you need anything, please.

August 5, 2021

Vanessa L.

Posted On Google

OVERALL RATING

Where do I begin :-)!!!! I recently moved back home with scores of packages coming in from UPS within the next few days. I needed a large climate controlled unit and Extra Space Storage just 6 miles away had exactly what I needed! I made a reservation online to hold the only unit left and received a call from Diane Walker in less than 10 minutes to let me know my reservation was received and to offer any further assistance. I went to the facility and was met by Diane and Shawn Tetrick (Store Manager); they were sooooo helpful! The place was clean, elevators spacious, units are easily accessible and well lit. Diane took me to my unit to inspect it then we completed the paperwork all in about 15 minutes, no hidden fees, insurance very reasonable. I'm so relieved to check that off my list! Thanks Diane and Shawn!

Response from Extra Space Storage (9/2/2021)

Thanks for renting with us in Extra Space Storage, Vanessa! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Diane and Shawn reflects that! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

July 22, 2021

Sam M.

Posted On Google

OVERALL RATING

Manager was super helpful and friendly. Definitely recommend for any need, short or long term!

July 22, 2021

Elijah H.

Posted On Google

OVERALL RATING

Excellent customer service! Shawn is phenomenal!

July 13, 2021

Sheridan M.

Posted On Google

OVERALL RATING

Clean.

June 18, 2021

Alisha B.

Posted On Google

OVERALL RATING

Great storage unit. Very clean and friendly staff. Shaun is fantastic. We booked the unit online and could get into it right away. Highly recommend

June 2, 2021

Natasha M.

Posted On Google

OVERALL RATING

Both of my experiences with two separate employees were outstanding. I was greeted with a smile, and all my questions were answered. I have yet to move in, but I can confidently say my goods will be safe and secure at this location.

Response from Extra Space Storage (6/2/2021)

Hi Natasha, thank you for sharing your experience with us. We're glad our team greeted you with a smile and answered all your questions. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by our office if you need assistance or have any questions.

May 31, 2021

beverly h.

Posted On Google

OVERALL RATING

Clean facility, well-managed. Disappointing that rates increase too often.

Response from Extra Space Storage (6/5/2021)

Hi Beverly, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 10, 2021

Marcia W.

Posted On Google

OVERALL RATING

Great place, easy to use, super friendly manager. Very clean, bright building.

Response from Extra Space Storage (5/10/2021)

Thank you, Marcia! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 6, 2021

Sylvester H.

Posted On Google

OVERALL RATING

Shawn Tetrick was very knowledgeable and help on my first day of renting a storage unit of what I needed for my stuff, he gave me a clear walk threw of everything from time of opening and closing and how to operate the elevator system of getting to the correct floor it was a great expense I would recommend extra space anytime.

Response from Extra Space Storage (5/8/2021)

Hi Sylvester, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Shawn! We really appreciate the recommendation as well as the 5-star review! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 30, 2021

Hleahtor M.

Posted On Google

OVERALL RATING

Good storage unit in a decently accessible location—goodwill next door for easy donation. Very friendly folks, easy to get in touch. Minor issues: only two slow passenger elevators dumpster stays locked even during business hours The reason this is a 3-star review: they raise their prices the maximum amount every time they can. No discounts, no appeal—max price. Paying almost $200/mo for a 10’ unit after just over a year.

Response from Extra Space Storage (5/1/2021)

Hi Hleahtor. Thank you so much for your honest feedback! Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

April 29, 2021

Sabrina C.

Posted On Google

OVERALL RATING

This place is awe awesome! It is managed extremely well by Shawn the Manager. I have been renting a unit for a while and would not go anywhere else! It is very clean, extremely safe, very accessible and in a convenient location. Shawn is always very forthcoming, friendly, knowledgeable and extremely polite. I would definitely highly recommend this????

Response from Extra Space Storage (4/30/2021)

Thank you for your feedback, Sabrina! Providing renters with clean and secure facilities is our top priority. We're glad Shawn was able to meet your storage needs. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

April 28, 2021

Parker K.

Posted On Google

OVERALL RATING

Great prices & location.

Response from Extra Space Storage (4/29/2021)

Parker, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Glenn McConnell Pkwy and Bees Ferry Rd

Directions from the North

Drive southwest on I-526 W. Take Exit 11B. Merge onto Paul Cantrell Blvd. Continue onto Glenn McConnell Pkwy. Turn right onto Goodwill Way. Turn left onto Shelby Ray Ct. Our facility will be on your left.

Directions from the South

Drive northeast on I-526 E. Take Exit 11B. Merge onto Paul Cantrell Blvd. Continue onto Glenn McConnell Pkwy. Turn right onto Goodwill Way. Turn left onto Shelby Ray Ct. Our facility will be on your left.

Directions from the East

Drive west on US-17. Merge onto I-526 E. Take Exit 11B. Merge onto Paul Cantrell Blvd. Continue onto Glenn McConnell Pkwy. Turn right onto Goodwill Way. Turn left onto Shelby Ray Ct. Our facility will be on your left.

Directions from the West

Drive east on US-17. Merge onto I-526 E. Take Exit 11B. Merge onto Paul Cantrell Blvd. Continue onto Glenn McConnell Pkwy. Turn right onto Goodwill Way. Turn left onto Shelby Ray Ct. Our facility will be on your left.