Charleston self storage at 3510 Glenn McConnell Pkwy

Shawn was very friendly and helpful!!!

The Store Manager, Shawn, is very kind and welcoming, helped me through the whole process and was very responsive when I needed help with payments or information. Top notch customer service! Thanks Shawn!

Great place

I had the opportunity to work with Manager Sean Tetrick and he was awesome. Made everything easy and could not have been more helpful. I highly reccomend this location..3510 Glen McConnell. Charleston.

My experience at Extra Space was great! The facility is well maintained and secure. Shawn was super helpful and very friendly. It was easier moving everything into the space than it was moving it out of my house!

Extra Space Storage is a little bit of AWESOMENESSNESS!!! We called the 800 number before the store opened. We wanted to make sure we understood the rate structure for the different units, the requirements for renting said units; but, most importantly - to uncover any 'Hidden Fees' that staff members at some storage facilities suddenly remember the second your credit card floats seamlessly from your hand to theirs. We are thrilled to report that there are absolutely NO hidden fees! Another plus? The facility itself is so clean, it makes my apartment look like an episode of Hoarders. We would be remiss were we not to mention Mr. Shawn “if the customer is happy, I’m super-duper-uber happy’ Tetrick!” As the name suggests, he provided stellar customer service during our initial visit, as well as a subsequent caffeine fueled delivery during which I’d completely forgotten how both wheels and corners work. (Grad School is USELESS!!!) Shawn was so psyched about his job, I honestly asked him if they were hiring. He said that particular location was not, but it was a great company to work for. On our way to view the unit, he talked me through how to navigate the website to find open positions. Like I said… AWESOMENESSNESS :-) Sincerely grateful for a bright spot in a WICKEDLY CHAOTIC DAY, we remain, Shon and Karen

Shaun hooked me up with all the details and benefits to renting an indoor climate controlled unit rather than an outdoor unit. Glad he did because I almost went somewhere just because it was cheaper.

Nice clean facility, easily accessible, and great service.

Where do I begin :-)!!!! I recently moved back home with scores of packages coming in from UPS within the next few days. I needed a large climate controlled unit and Extra Space Storage just 6 miles away had exactly what I needed! I made a reservation online to hold the only unit left and received a call from Diane Walker in less than 10 minutes to let me know my reservation was received and to offer any further assistance. I went to the facility and was met by Diane and Shawn Tetrick (Store Manager); they were sooooo helpful! The place was clean, elevators spacious, units are easily accessible and well lit. Diane took me to my unit to inspect it then we completed the paperwork all in about 15 minutes, no hidden fees, insurance very reasonable. I'm so relieved to check that off my list! Thanks Diane and Shawn!

Manager was super helpful and friendly. Definitely recommend for any need, short or long term!

Excellent customer service! Shawn is phenomenal!

Clean.

Great storage unit. Very clean and friendly staff. Shaun is fantastic. We booked the unit online and could get into it right away. Highly recommend

Both of my experiences with two separate employees were outstanding. I was greeted with a smile, and all my questions were answered. I have yet to move in, but I can confidently say my goods will be safe and secure at this location.

Clean facility, well-managed. Disappointing that rates increase too often.

Great place, easy to use, super friendly manager. Very clean, bright building.

Shawn Tetrick was very knowledgeable and help on my first day of renting a storage unit of what I needed for my stuff, he gave me a clear walk threw of everything from time of opening and closing and how to operate the elevator system of getting to the correct floor it was a great expense I would recommend extra space anytime.

Good storage unit in a decently accessible location—goodwill next door for easy donation. Very friendly folks, easy to get in touch. Minor issues: only two slow passenger elevators dumpster stays locked even during business hours The reason this is a 3-star review: they raise their prices the maximum amount every time they can. No discounts, no appeal—max price. Paying almost $200/mo for a 10’ unit after just over a year.

This place is awe awesome! It is managed extremely well by Shawn the Manager. I have been renting a unit for a while and would not go anywhere else! It is very clean, extremely safe, very accessible and in a convenient location. Shawn is always very forthcoming, friendly, knowledgeable and extremely polite. I would definitely highly recommend this????

Great prices & location.