Charleston Self Storage at 45 Grand Oaks Blvd

Ed was extremely helpful with setting me up with autopay. He was experienced with their system and my account was resolved ready to go in seconds. Highly recommend the customer service here. Hard to find these days.

Super clean facility. Very nice staff. They really went out of there way to make sure everything was taken care of. There are a lot of storage options but just take my word for it and pick this one. Also, an update..... There was a 'snafu' to where I ended up going elsewhere. But only because of location concerns. In that process of relocating the staff was professional and courteous. Even though I was leaving as a customer. That should be an indication of why you should seriously consider Life storage.

Veronica and the team were absolutely wonderful. They answered all of my questions and were quick to follow up.

I cannot say enough great things about Veronica at Extra Space Storage! After I experienced a drastic and unexpected increase in my billing that I had not been informed about, Veronica went above and beyond to make things right. She was not only professional and knowledgeable but also showed genuine care and understanding of my frustration. Veronica took the time to thoroughly investigate the situation and worked diligently to resolve the issue, ensuring I was back on track with fair and transparent pricing. Her exceptional customer service and dedication truly stood out,it's not every day you encounter someone so committed to helping their customers. Thank you, Veronica, for turning a stressful situation into a positive experience. Extra Space Storage is lucky to have someone like you!

Extra Space Storage (formerly LifeStorage) on Ashley Garden Boulevard is a great place to store your belongings! I used this facility for almost a year and it is consistent in temperature, cleanliness, and security year round. There is always an employee present on weekdays and they are very helpful and attentive both in person and over the phone. I had multiple great customer service experiences with Veronica specifically during my lease and when it came to an end. I highly recommend working with this location if you are protective of your belongings and prefer great customer service. Veronica helped find me the easiest and most affordable way to end my lease within minutes during a single phone call. No waiting or hold music involved! I am truly pleased with the money spent here and genuinely impressed with the service!

Veronica and Cybil were great, helped quickly with issue with door and had a solution. Would recommend if you are in the area!

The store manager was very helpful. She helped me cut the lock when I couldn’t get my unit unlocked and made sure everything was set up for my move out correctly. She did a fantastic job and I highly recommend the facility.

Veronica was very helpful and straightforward.

Veronica is very knowledgeable and extremely helpful. You can tell she WANTS to help you. On top of that, she’s an absolute pleasure to talk with. Thank you for your help!

Veronica is very knowledgeable and extremely helpful. You can tell she WANTS to help you. On top of that, she’s an absolute pleasure to talk with. Thank you for your help!