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Extra Space Storage facility on 497 Liberty Pike - Franklin, TN
(333 REVIEWS)

Franklin self storage at 497 Liberty Pike

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0823

Directions

Intersections/Landmarks

Liberty Pike and Sycamore Dr

Directions from the North

Drive south on I-65 S. Take Exit 67. Turn right onto W McEwen. Turn left onto Mallory Ln. Turn right onto Liberty Pike. Our facility will be on your right after Sycamore Dr.

Directions from the South

Drive north on I-65 N. Take Exit 65. Turn left onto Murfreesboro Rd. Turn right onto Mack C Hatcher Memorial Pkwy. Turn left onto Liberty Pike. Our facility will be on your right after Sycamore Dr.

Directions from the East

Drive west on Liberty Pike. Pass Mack C Hatcher Memorial Pkwy and continue west. Our facility will be on your right after Sycamore Dr.

Directions from the West

Drive east on TN-96 E. Continue onto Bridge St. Turn right onto 2nd Ave N. Turn left onto E Main St. Continue onto Franklin Rd. Turn right onto Liberty Pike. Our facility will be on your left.

Frequently Asked Questions At 497 LIBERTY PIKE

Are storage units climate controlled at 497 LIBERTY PIKE?

What is the largest outdoor storage space I can rent at 497 LIBERTY PIKE?

Does 497 LIBERTY PIKE have 24 hour access self storage?

Do I need insurance to store my vehicle at 497 LIBERTY PIKE?

What size padlock should I use for storage unit at 497 LIBERTY PIKE?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Nicholas T.

Posted On Google

OVERALL RATING

I have had a very good experience with everything at Extra Space Storage. The staff is friendly and helpful and the facility is clean and well-maintained.

Response from Extra Space Storage (6/30/2022)

Hi Nicholas, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 20, 2022

Steve M.

Posted On Google

OVERALL RATING

Excellent easy service with good people. I enjoyed working with this location! Very convenient as well. Thank you!

Response from Extra Space Storage (6/21/2022)

Thank you for the kind words, Steve! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.

June 14, 2022

Chuck K.

Posted On Google

OVERALL RATING

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Response from Extra Space Storage (6/15/2022)

Hi Chuck, Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (615) 794-3800 or stop by the facility!

June 8, 2022

Terry J.

Posted On Google

OVERALL RATING

Loved my storage place. Safe haven and knew my belongings were taken care of and easy accessible.

Response from Extra Space Storage (6/9/2022)

Hello Terry, thank you for your review. We are happy to hear you are enjoying your storage unit! Security is our top priority and we appreciate that you have trusted us with your belongings! Please reach out to our office at (615) 794-3800 if you need anything.

June 2, 2022

Mary C.

Posted On Google

OVERALL RATING

Everything has been good. I like everything they do for me and I thank Angelica for helping me today. Everyone here always sweet as can be when I come and I love it.

Response from Extra Space Storage (6/2/2022)

Hi Mary, thank you for your review. We're glad Angelica was able to help! Please stop by the office or give us a call at 888-STORAGE.

June 1, 2022

Elease J.

Posted On Google

OVERALL RATING

I am very pleased with Extra Space Storage. This is not my first time using this facility.

Response from Extra Space Storage (6/2/2022)

Thanks for sharing your positive experience, Elease. We're committed to being your go-to stop for all your local storage needs! Don’t hesitate to stop by the office if you need anything.

May 31, 2022

Matthew W.

Posted On Google

OVERALL RATING

Great customer service.

Response from Extra Space Storage (6/1/2022)

Thank you for the kind words, Matthew! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

May 18, 2022

Michael L.

Posted On Google

OVERALL RATING

Always great service from ladies in the office.

Response from Extra Space Storage (5/19/2022)

Thank you for the kind words, Michael! We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

May 11, 2022

Bill (.

Posted On Google

OVERALL RATING

Deb is amazing a huge help! She steered me the right way on the correct unit and couldn’t be happier with the service she provided today. Highly recommend.

Response from Extra Space Storage (5/11/2022)

Thank you for the kind words and recommendation, Bill. We're glad Deb is amazing, a huge help, and steered you the right way on the correct unit. Stop by our office if you need assistance or have any questions.

May 6, 2022

DeFatta C.

Posted On Google

OVERALL RATING

Great people, great location, great service!

Response from Extra Space Storage (7/3/2019)

Thank you, Defatta Custom Homes, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Give us a call at (615) 794-3800 if there's anything else you need from us.

May 6, 2022

David D.

Posted On Google

OVERALL RATING

Tina is amazing. Always takes care of us!

Response from Extra Space Storage (5/6/2022)

Thanks for taking the time to leave us a review, David! We are so glad Tina could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 4, 2022

Brian F.

Posted On Google

OVERALL RATING

I have used this facility on multiple occasions for both personal and professional purposes. Their customer service has consistently been courteous and accommodating.

Response from Extra Space Storage (5/4/2022)

Hi Brian, thank you for your review. We're glad our team has consistently been courteous and accommodating. If you ever need anything, feel free to stop by.

April 30, 2022

Christina R.

Posted On Google

OVERALL RATING

The staff was amazing and helpful! The storage unit was extremely clean, definitely recommend ??

Response from Extra Space Storage (5/1/2022)

Thank you for the kind remarks, Christina! We're so happy to hear we have your recommendation! Feel free to reach out at any time at 888-storage.

April 7, 2022

Kenneth H.

Posted On Google

OVERALL RATING

I walked into Extra Space Storage here in Franklin on Liberty Pike to simply have a few questions answered prior to an upcoming move. By the time I left, I not only had the answers I needed but I also had a plan to make the move happen. This is because of Deb, the very friendly, competent and helpful lady who works in the office there. Not only did Deb answer my queries about moving but she was incredibly thorough about everything I needed to know...pricing, size of unit, dates, etc. At one point, when I balked at the pricing, she searched for alternatives that would meet my moving budget...including other storage companies in Franklin. That kind of customer service just can't be beat. Now, I have a plan and with Deb's help, I can shift my focus to preparing for the move. If you're looking to move in our area, don't do so without checking out this place.

Response from Extra Space Storage (4/8/2022)

Hi Kenneth, thank you for your review. We're glad Deb is very friendly, competent, and helpful. We're committed to providing excellent customer service. Stop by our office if you need anything in the future!

April 7, 2022

Aaron H.

Posted On Google

OVERALL RATING

Tina has been great over the years. Always helpful and clean space!

Response from Extra Space Storage (4/8/2022)

We think Tina is great too! Thanks for the positive review, Aaron. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! If you ever need anything, feel free to stop by.

April 7, 2022

Ivan L.

Posted On Google

OVERALL RATING

Quick and easy to secure the unit over the phone. Storage rep was super courteous and knowledgeable. She took the time to figure out what the best unit was for what I needed. I’d use them again!

Response from Extra Space Storage (4/8/2022)

Thank you for the excellent rating, Ivan! We're happy we were able to provide a smooth rental experience. We're glad our rep was super courteous, knowledgeable, and took the time to figure out what the best unit was for what you needed. Stop by our office if you need assistance or have any questions.

April 6, 2022

Paw S.

Posted On Google

OVERALL RATING

Wonderful service. Clean and orderly facility. Great pricing. I have been waiting over three months for A place to store my RV. Out of all of the facilities I have been calling, extra space was kind enough to remember me and reach out when a space became available. Not only that, the leasing process was a breeze and as I noted above, the pricing is very competitive. Keep up the great work Extra Space!!!

Response from Extra Space Storage (4/7/2022)

Thank you so much for the great review! It means a lot to our team, Paw Spa! We appreciate you taking the time to tell us about your experience with our RV storage, and are grateful to have your business! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

March 23, 2022

Penny E.

Posted On Google

OVERALL RATING

Had a great experience setting up and rental and moving in. Everything is streamlined and easy to maneuver. Also, the staff is great and Tina was so friendly and answered all my questions. Great place and friendly staff.

Response from Extra Space Storage (3/23/2022)

Hi Penny E., thanks so much for your review! We are thrilled to hear your experience was great. We're glad Tina was so friendly and answered all your questions. Stop by our office if you need assistance or have any questions.

March 21, 2022

Tammy N.

Posted On Google

OVERALL RATING

My personal experience ai Extra Space wasamazing. Great people and property

Response from Extra Space Storage (3/21/2022)

Hi Tammy, thanks so much for your review! We are thrilled to hear your experience was amazing. We think our team is great too! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

March 18, 2022

Thomas R.

Posted On Google

OVERALL RATING

I have been with extra space storage for almost a year and I have absolutely enjoyed being a customer here the staff have always been very friendly and very helpful to me I plan to keep doing business with them in the future as well

Response from Extra Space Storage (3/18/2022)

Hi Thomas, thank you for your review. We're glad our team has always been very friendly and very helpful to you. We are here to help with any future storage needs! Stop by our office if you need assistance or have any questions.