Everything was fine. Clean and new. Friendly people. But we were paying for the storage unit. We were the customers. We came on Saturday and there were no dollies to empty our unit. Waited 6 hours for one. They had donated contents of the five units to charity. Had to wait 6 hours for a dollie. And we had a 10 hour ride. So when we came to empty the unit of course it was pouring the rain. They should bring their own dollies. Paying customers should could come first. Thank You. In response to contacting your manager. They were on site and had one of the dollies in the office. They never offered.

This is simply a perfect place to store your belongings. The staff and the facility is five star!!!

Great experience. Teri was wonderful to work with.

The staff is incredibly kind and helpful. I’ve rented 2 units from them and couldn’t be happier. Clean and secure facilities.

Needed a storage place ASAP Terri was a great help. She helped me determine the size I would need based on what I was bringing. Was very patient, helpful, and polite. Class A customer service!

They are a very clean facility, and take good care of our property here. Easy access, and Deb is very kind and helps every time I see her. Always says hello and is very sweet.

The experience was a good one. Spoke to Debbie and she is pleasant and the property well maintained. Thank you all

Great company with awesome customer service

The online booking was excellent and I was able to get setup in about 20 minutes last night. I visited today on my lunch break. I was greeted by Deb, who helped me find my unit, helped with lock and keys, and who answered all of my questions. The whole experience has been extremely easy, and the facility looks well maintained.

Insta Movers is a nation wide moving company in Birmingham, AL when we need to place home goods into storage until ready to go to delivery I will look for Extra Space Storage Because the service is great.

Great facility. Super friendly staff. Shout out to Deb, she is very friendly and kind! From things simple as courtesy calls to setting up your own space, the go to place!

Very helpful and professional staff at Extra Space! The place is very clean with very easy SECURE access to your storage unit. I would definitely recommend using their storage facility!

Clean, friendly, safe. 10/10 would recommend. The manager, Teri, has been incredibly helpful and kind. She runs the whole operation in a very professional way and I am always happy to see her there. It is important to me that the facility is safe and clean and that there is great customer service and Teri and Extra Space Storage have exceeded my expectations.

WHEEEEEEEEEEEEE

I have always received excellent service at Extra Storage at 100 Oaks. The facility is always clean and everything works. Teri is the best. She has helped out on several occasions and has always helpful and kind. GREAT Place!!!

Such great service, clean, very helpful staff. Conveniently located off the interstate for easy access.

This place is very well kept thanks to the staff and main caretaker of this location. Very nice girl, and takes very good care of the tenants. I'm personally hoping to see her stay around way past March!

This place is clean, organized and always so helpful. The staff is great! Jeff Edge

Teri, the manager at this Extra Space location is one of the most professional, customer oriented managers I've ever encountered. She is always friendly and courteous. I have had nothing but good experiences with the staff the almost two years I've had units here.. This location is always clean and very well managed.

Clean Organized. Safe The staff are very friendly and always willing to help. And Most Importantly, they do take the time to.get to know their customers. I have been a customer for 2+ years and I.would.recommend Extra Storage Space to anyone looking for.storage needs.