Nashville self storage at 121 Madison St

It was a pleasure to work with Rick and Andy at Extra Space. They were professional, responsive, helpful well beyond what anyone would ever expect, and just nice and friendly people. Couldn’t recommend them or this Extra Space location more. 5 enthusiastic stars.

Rick was the best

Clean. Professional. Southern Humbleness...

The cleanliness and professional staff made this process super easy. Would recommend for sure!!

Very considerate in follow up :) went out of their way to check on me!

Rick and Andy are the best! So accommodating and communicative. They went above and beyond to help me with my storage and moving needs from a distance.

Exceptional service from the onsite team. Couldn't ask for much more.

The team at Extra Space Storage in Germantown/Nashville are awesome. Every was friendly and helpful and Andi in particular was patient, responsive and accommodating. The facility is clean, cool, well priced and the location near downtown cannot be beat. Highly recommend these folks!

Great service, super clean facility! Best storage units I’ve ever been to, great staff as well!

Rick and Andi really worked with us and our storage needs. They went above and beyond to accommodate our moving needs. We really appreciate all their efforts and would not hesitate to recommend them and Extra Space Storage to anyone. They are great people with wonderful attitudes and are very gracious and professional.

We love our storage at Extra Space on Madison St in Nashville. In our experience it has been clean comfortable

This is a phenomenal facility! This is my third storage unit at this location! They were so patient and kind with me when I originally got a unit there after the March 3, 2020 tornado in Nashville. Rick was especially kind and patient during that trying time. The facility is extremely clean and the staff are excellent. I just got another unit there that I will be keeping for at least a year. I recommend this facility for anyone in the Germantown Nashville area!

Thank you Rick for all your help with my storage needs.

Super friendly staff who are so helpful and accommodating. The space is SUPER clean and I feel very secure there. Gives me peace of mind!

Very professional and excellent service. They went out of their way to be sure they took care of me. I would recommend them to anyone.

Before moving to ESS, I had two units at a competitor’s storage place. A move to another part of town had forced me to look for another storage place.I was happy to discover a new ESS near my new apt. The difference in the two companies was night and day! The building of ESS is still like brand new, even two years later. The management have been most helpful and always friendly. I highly recommend using ESS, as I cannot imagine how it could be improved. One side note — be sure to measure for yourself before moving into a unit. Sometimes the actual size may be slightly smaller than advertised. Other than that, I imagine that these guys set the standard for the industry!

Clean and easy space to access. Staff are friendly and professional. Really like that we chose this space for our storage needs.

...Moving out of my apartment, I am thankful that I rented storage from Extra Space Storage. Now, I can relax and the manager was so helpful, professional and nice!

I had an awesome experience and everything went as planned as well as a clean facility. Andi and Rick were very helpful. I couldn’t have asked for a better experience!

Rick made the process quick and easy. Great place to use for storage!