Austin self storage at 13126 Ranch Rd 620 N

I showed up with a few needs. First i needed help replacing my lock...plus I needed to upgrade that unit to a bigger size...the entire process from the moment I walked in the door was flawless and I couldn’t be happier with all my storage needs met. Customer service was positive, friendly, and very helpful. Would recommend this place for sure.??

Extra Space Storage was great. I had used them before in WI and the only thing I missed was the drive in loading zone. That would help here too with the weather. BUT the real stand out is Tarra. She’s helpful, engaging, reliable, and worked with us to help solve our crazy moving issues. She made all the difference. And when she says she’s going to call back, she does. She’s a star.

As soon as I walked in I was greeted with a warm welcome and given all the information I needed I was shown the unit personally and a tutorial of how the locks and security and elevators worked .Property was extremely clean and pricing is at the lowest price I have seen in Austin.Im Happy I called and went with this company great experience

Great experience storing my stuff here for 11 months. Very clean, safe and easy to deal with. Tara was helpful with all my questions and made my move out as easy as my move in.

This is the second time I have used Extra Storage Space in the last 4 years. Easy to setup online or over the phone. And both times I got a great special on my storage unit. Staff was friendly and and helpful. They actually call the costumers back in a timely manner if you don't reach them the first time and you leave a message.for them. I definitely will being checking with them first for quotes next time I need to rent storage space.

Great customer service fair prices and a great clean facilities

Tarra G. was amazing! Very helpful, polite, and knowledgeable. She was able to get us exactly what we needed in a huge time crunch. We are so grateful!

We are still in the process of moving our stuff into the facility, but so far it’s a huge upgrade. The air conditioning and everything is amazing.

We were greeted and warmly welcomed by Tara Property Mgr. She hrlped us with all acces challenges and was kind and efficient! The building is Immaculate and Tara keeps it that way! The climate controlled environment will help during the Texas summers. We were VERY favorably impressed with all aspects of the move. Security is very tight a great comfort! Al Potenza # 3028 at Ex. Sp. on F. M. 620 at Lake Creek Pkwy!

Great customer service!

Very helpful. Very nice

Reasonable pricing and excellent service. I had my agreement signed and access to my new unit the same day.

I gave them five stars! I'm taking them all back! Rented a 5 by 10 storage unit from them in March, of 2021! Rented the unit for 54 $ a month! Well today just received a post card, "Saying that my unit has gone up too," 90$ a month! What the......! No warning no verbal notification! Nothing in email! Just a small Postcard! When only have one month too comply! This is Bad Business, and unprofessional! No Communication! They set up price breaks, then they try too Rip you off! Not Me! Don't do business with them! Do have a better unit, and a steady monthly rate!

I moved to Cedar Park from Manor on the 26th of April. I needed a storage unit pretty quick so I called extra space and then was able to get one did it all online with no hassles at all. And when I had to move it out I just called and left a notice on the computer and they called me back the next day let me know that that it was okay that the move out was good there was no dirt or lock left. I just want to say they were very helpful to me and very kind. I want to thank everybody at extra space storage. I recommend it to everybody. Thank you.

Friendly staff! Super helpful in waking us to our unit & showing it to us. Very well kept. Super clean.

Tarra at the facility and the agents on their 1800 number are all a pleasure to work with. We looked at several storage options but Tarra and team made the process easy. I’ve rented at extra space before and I can say their customer service will have me coming back if I ever need storage again in the future.

Very helpful and kind staff, was able to get a storage unit rented over the phone with no issues. I would definitely recommend this place.

Jeff was amazing!!! He was very helpful and prompt to answer all of my questions. Excellent customer service.??

13126 Ranch rd. Austin, TX. Was a good and comfortable experience, the person that helped me decide what unit would be good for me was right, he was patient, very nice, and his name is Jeff. Very Very pleased with Jeff. And pleased with my unit. Good spot ??

Great customer service at this location. Both Tarra Granger and Victor Prates worked with me during a difficult separation. Tarra escorted me to and from my new unit, which made me feel much more comfortable than being there alone. She also spotted a possible point of weakness in the door, and arranged for it to be fixed and reinforced by Monday morning, after applying a temporary fix to it herself. Very happy with this location.