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3308 Waypoint Dr
Carrollton, TX 75006
Distance: 1.45 miles
19383 Preston Rd
Dallas, TX 75252
Distance: 1.84 miles
Read 239 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Secure Storage Near Addison Airport
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0346
Recent Customer Reviews About This Facility
June 8, 2021
Kevin C.
Posted On Google
Great service !!! Alyssa was a great help to upgrading us to a bigger unit and also answered all our questions I highly recommend it here
Response from Extra Space Storage (7/2/2020)
Thanks, Kevin! We're pleased to hear you've had a positive experience throughout the storage unit rental process. Stop by our office if you need anything in the future!
June 7, 2021
Tirth s.
Posted On Google
They are really good. The way the front desk people help the customers is really well. They also have been good with opening the storage. Quick help is always given.
June 7, 2021
Cruz H.
Posted On Google
Desiree is very helpful. She showed me where the unit was and did it in the rain. Great customer service!
May 31, 2021
Babyface J.
Posted On Google
Very helpful nice clean facility
Response from Extra Space Storage (6/6/2021)
Hi Babyface, thank you for your review. We're glad our team was very helpful. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
May 31, 2021
Robert K.
Posted On Google
Alyssa Wood competent Store Manager dedicated to providing excellence in customer service. 31, May 2021
Response from Extra Space Storage (6/5/2021)
Hi Robert, thank you for your review. We're glad Alyssa is dedicated to providing excellence in customer service. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
May 25, 2021
jay t.
Posted On Google
Was in need of a storage at the last minute and Anissa @ extra space storage got me in with a great rate. Her customer service is second to none. If you are ever in need for storage unit, you should give her a call. 1 call.. that's all. She'll get you set up in no time. Thanks ssooo much for your help.
Response from Extra Space Storage (5/31/2021)
Hi Jay, thank you for your review. We're glad Anissa got you in with a great rate, her customer service is second to none, and gets you set up in no time. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
May 25, 2021
Michelle B.
Posted On Google
I’ve been a customer for over two years now. My parents passed away and I didn’t have a place to store their furniture . From the beginning, when I opened an account the service representative took the time to explain and help me pick out the most cost efficient space. I especially want to send a “shout out” to Alisa (?sp) she is very professional, polite, and represents Extra Space Storage with 5+ stars. Alisa is a “keeper” and someone I would love to have on my team!!! Compensate her well....or you may look up only to find out it’s to late and she’s been drafted to another company!!!!! Thank you Alisa, what a great asset you are!!!
Response from Extra Space Storage (5/31/2021)
Thank you for being a loyal customer, Michelle! We're glad the service representative took the time to explain and help you pick out the most cost-efficient space. We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
May 22, 2021
Christian h.
Posted On Google
Great to work Cameron and Alyssa thank you for helping me out…
Response from Extra Space Storage (5/28/2021)
Thank you for the kind words, Christian. We're glad Cameron and Alyssa were able to help! Our team is here to serve you, so give us a call at (972) 380-2151 if you need any future assistance.
May 22, 2021
Gee V.
Posted On Google
I recommend this store to all my employees
Response from Extra Space Storage (5/22/2021)
Thank you for the kind remarks, Gee! We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
May 22, 2021
Phillip C.
Posted On Google
Location and facility and staff were fine. But the price hikes were ridiculous. We left and went somewhere else nearby, and got a bigger unit for half the price - in fact, less than our original starting price! And we locked it in for 18 months. We understand promotional rates are for new clients and prices go up. That’s fine. But 20% hikes made us mad. Extra Space clearly thought we wouldn’t leave just because we’d have to deal with moving our stuff.
Response from Extra Space Storage (5/22/2021)
Hi Phillip, we really appreciate you taking the time to leave a review. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
May 12, 2021
Fallon W.
Posted On Google
Avery was super nice and helpful. She took me around the place showing me different sizes. They had great specials like a month free. Friendly and secure!
Response from Extra Space Storage (5/13/2021)
Thanks for taking the time to leave us a review, Fallon! We are so glad Avery could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 9, 2021
Destavius W.
Posted On Google
Ms.Andria was very helpful with assisting me and my fiancé with picking out a unit. The facility seemed to be well maintained and easy access from Dallas parkway. I highly recommend this storage facility to newcomers looking for additional space.
Response from Extra Space Storage (5/11/2021)
Hi Destavius, thank you for your review. We're glad Andria was very helpful in assisting you and your fiancé with picking out a unit. We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
May 5, 2021
Vonda W.
Posted On Google
From the moment I was on the phone with Andria she was very very helpful and courteous. Made my decision to use this storage facility even better.
Response from Extra Space Storage (5/8/2021)
Hi Vonda, thank you for your review. We're glad Andria was very very helpful, courteous, and made your decision to use this storage facility even better. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 25, 2021
Andrew G.
Posted On Google
Terimy was absolute pleasure to work with!
Response from Extra Space Storage (4/28/2021)
Thanks for the positive review, Andrew! We are glad you had a great experience with Terimy. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 13, 2021
rawuins a.
Posted On Google
(Translated by Google) Excellent (Original) Excelente
Response from Extra Space Storage (4/17/2021)
Gracias por elegir a Extra Space Storage, Rawuins. Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! Por favor llámenos al (972) 380-2151 , si tiene cualquier pregunta!
March 30, 2021
Rachel L.
Posted On Google
Great customer service. Thanks Terrany!
Response from Extra Space Storage (4/5/2021)
Thanks for the positive review, Rachel! We are glad you had a great experience with Terrany. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 27, 2021
Amber K.
Posted On Google
Friendly staff!
Response from Extra Space Storage (4/2/2021)
Thank you for the review, Amber! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 17, 2021
Vinicius L.
Posted On Google
They have a great customer service and very respectful
Response from Extra Space Storage (3/16/2021)
Thank you for the 5-star rating Vinicius! We are grateful to have customers like you. Please let us know if you need any assistance or have any questions.
March 11, 2021
michael m.
Posted On Google
Very good service and friendly service thanks so much.....
Response from Extra Space Storage (3/17/2021)
Thanks for taking the time to leave us a review, Michael! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 6, 2021
Javier A.
Posted On Google
Super easy to lease!
Response from Extra Space Storage (3/11/2021)
Thank you for taking the time to leave a positive rating, Javier. Don't hesitate to reach out to us at 888-storage if you need anything! Our team is happy to help!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Just past Extended Stay America Hotel on the Northbound Service road/Dallas North Tollway and Frankford Road.
Directions from the North
Drive south on Dallas North Tollway. Take the Frankford Rd exit and merge onto Dallas Pkwy. Turn left onto Dallas Pkwy. Our facility will be on the right after Old Bent Tree Ln.
Directions from the South
Drive north on Dallas North Tollway. Take the Frankford Rd exit and merge onto Dallas Pkwy. Pass CVS and continue straight. Our facility will be onto the right after Old Bent Tree Ln.
Directions from the East
Drive west on Frankford Rd. Cross Preston Rd and continue straight. Turn right onto Pear Ridge Dr. Turn left onto Old Bent Tree Ln. Turn right onto Dallas Pkwy and our facility will be on the right.
Directions from the West
Drive east on Frankford Rd. Pass Dan F. Long Middle School and continue straight. Cross Dallas North Tollway and turn left onto Dallas Pkwy. Our facility will be onto the right after Old Bent Tree Ln.