Extra Space Storage facility on 18530 Dallas Pkwy - Dallas, TX
(377 REVIEWS)

Dallas self storage at 18530 Dallas Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0346

Directions

Intersections/Landmarks

Just past Extended Stay America Hotel on the Northbound Service road/Dallas North Tollway and Frankford Road.

Directions from the North

Drive south on Dallas North Tollway. Take the Frankford Rd exit and merge onto Dallas Pkwy. Turn left onto Dallas Pkwy. Our facility will be on the right after Old Bent Tree Ln.

Directions from the South

Drive north on Dallas North Tollway. Take the Frankford Rd exit and merge onto Dallas Pkwy. Pass CVS and continue straight. Our facility will be onto the right after Old Bent Tree Ln.

Directions from the East

Drive west on Frankford Rd. Cross Preston Rd and continue straight. Turn right onto Pear Ridge Dr. Turn left onto Old Bent Tree Ln. Turn right onto Dallas Pkwy and our facility will be on the right.

Directions from the West

Drive east on Frankford Rd. Pass Dan F. Long Middle School and continue straight. Cross Dallas North Tollway and turn left onto Dallas Pkwy. Our facility will be onto the right after Old Bent Tree Ln.

Frequently Asked Questions at 18530 DALLAS PKWY

Are storage units climate controlled in Dallas, TX?

Can I rent a storage unit for 1 month at 18530 Dallas Pkwy?

Can I use a storage unit as a gym at 18530 Dallas Pkwy?

Can I visit my storage unit after hours at 18530 Dallas Pkwy?

How far in advance do I need to reserve a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Kristen W.

Posted On Google

OVERALL RATING

This location is fantastic, Josh was extremely helpful!

Response from Extra Space Storage (7/1/2022)

Thanks for sharing your positive experience, Kristen. We're committed to being your go-to stop for all your local storage needs! We're glad Josh was extremely helpful! Stop by our office if you need anything in the future!

June 30, 2022

RJ

Posted On Google

OVERALL RATING

Josh is amazing and helpful. Knows what he's doing and very personable. An absolute pleasure when doing business. 5 stars all around.

Response from Extra Space Storage (7/1/2022)

Rj, thank you for the 5-star review! We are so glad Josh is amazing and helpful, knows what he's doing, and is very personable. Please stop by the office or give us a call at 888-STORAGE.

June 30, 2022

Whitney H.

Posted On Google

OVERALL RATING

Josh was great and I was really impressed with his knowledge and customer service.

Response from Extra Space Storage (7/1/2022)

We think Josh is great too! Thanks for the positive review, Whitney. We're committed to providing excellent customer service and knowledgeable staff. Please stop by the office or give us a call at 888-STORAGE.

June 24, 2022

K M.

Posted On Google

OVERALL RATING

Brandon is Awesome!! I appreciate his fast and great service! Very easy process. Thanks !

Response from Extra Space Storage (6/24/2022)

We think Brandon is great too! Thanks for the positive review, K. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 16, 2022

Raquel M.

Posted On Google

OVERALL RATING

Super easy! The young lady at the front is super helpful and professional!!!! Made a already long move, even easier. Thank you!!!!

Response from Extra Space Storage (6/16/2022)

Thank you for the excellent rating, Raquel! We're happy we were able to provide a smooth rental experience. We're glad our employee is super helpful and professional! As always, give us a call at 888-storage if you need anything.

June 15, 2022

centuryhousedw

Posted On Google

OVERALL RATING

Easy process, friendly staff, and they got me into a unit very quickly with no notice.

Response from Extra Space Storage (6/15/2022)

Thank you for the excellent rating, Centuryhousedw! We're happy we were able to provide a smooth rental experience. We're glad our team is friendly and they got you into a unit very quickly with no notice. Don’t hesitate to stop by the office if you need anything.

June 15, 2022

Walt D.

Posted On Google

OVERALL RATING

Alyssa was very helpful.

Response from Extra Space Storage (6/15/2022)

Hi Walt, thank you for your review. We're glad Alyssa was very helpful. Stop by our office if you need assistance or have any questions.

June 14, 2022

Karen P.

Posted On Google

OVERALL RATING

Went by Extra Space storage today needing to get a monthly unit for storing a vehicle and some household items. Alyssa, manager on duty, was very helpful and answered all of our questions. I felt comfortable renting a space for our personal belongings her location.

Response from Extra Space Storage (6/14/2022)

Hi Karen, thanks so much for your review! We are thrilled to hear your experience with Alyssa was positive and are always here to help with your storage needs! Give us a call at (972) 380-2151 or stop by the office if you need anything!

June 2, 2022

wendel j.

Posted On Google

OVERALL RATING

Alyssa was a great help she helped me understand the layout of the storage building and everything in the hot sun lol definitely recommend!!

Response from Extra Space Storage (6/2/2022)

Hi Wendel, thank you for recommending us. We're glad Alyssa was a great help and helped you understand the layout of the storage building and everything. Stop by our office if you need assistance or have any questions.

May 30, 2022

kenyale l.

Posted On Google

OVERALL RATING

Very helpful even doe I was at the wrong storage but helped me plenty appreciate that

Response from Extra Space Storage (5/30/2022)

Hi Kenyale, thank you for your review. We're glad our team was able to help! As always, give us a call at 888-storage if you need anything.

May 25, 2022

Cameron D.

Posted On Google

OVERALL RATING

Alyssa was very attentive and knowledge, and with a personality that makes having to get stuff done at these places a great deal easier.

Response from Extra Space Storage (5/25/2022)

Hi Cameron D., Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alyssa! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 23, 2022

Yemurai M.

Posted On Google

OVERALL RATING

The place is clean with excellent employees. Thank you Alyssa for all the questions and concerns answered. ??

Response from Extra Space Storage (5/23/2022)

Hi Yemurai, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We think our team is great too! We're glad Alyssa answered all your questions and your concerns were answered. If you ever need anything, feel free to stop by.

May 18, 2022

Mario V.

Posted On Google

OVERALL RATING

Buena atencion al cliente, pude ver el espacio antes de hacer el contrato. Aparte dan un mes gratis si rentas por más de 3 meses. Me pareció en términos generales muy bien. No es muy económico pero si funciona para quienes vivimos cerca

Response from Extra Space Storage (5/18/2022)

Gracias por sus amables palabras, Mario! Estamos comprometidos a brindar un excelente servicio al cliente. Pasa por la oficina si necesitas algo.

May 10, 2022

Mariyah H.

Posted On Google

OVERALL RATING

I came in this morning to get a few boxes & the young lady at the front was SO helpful. I didn’t know what size boxes I would need, but she was there for immediate help. Thank you so much ????

Response from Extra Space Storage (5/10/2022)

Hi, Mariyah ! Thanks for the positive review, it means a lot to our team. Please call (972) 380-2151 if you have any questions about your rental.

April 30, 2022

Heidi H.

Posted On Google

OVERALL RATING

Great experience. Highly recommend. Alissa was so wonderful. She saw me moving stuff out of our space and asked if we were getting ready to move out. She went back to the office and looked up the next billing date then came to let me know so I could get out before the next billing cycle. I didn’t expect or ask her to do this. We moved out today and asked if she was interested in some furniture we were getting rid of. She couldn’t use it but put us in contact with other people who had coordinated with a womens shelter for some of their stuff and we were able to add ours to their donation. I just felt that Alissa went above and beyond and made our whole experience a great one. She was friendly and super professional. The place is clean and convenient but Alissa really makes it special.

Response from Extra Space Storage (4/30/2022)

Hi Heidi. Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Alissa! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

April 15, 2022

Beehive P.

Posted On Google

OVERALL RATING

Very quick and efficient.

Response from Extra Space Storage (4/15/2022)

Hi Beehive, thank you for your review. We're glad our team was very quick and efficient. Stop by our office if you need anything in the future!

April 9, 2022

Elzie P.

Posted On Google

OVERALL RATING

Awesome place! I would highly recommend! Still renting. Alyssa, is really, really awesome!.

Response from Extra Space Storage (12/14/2020)

Hi Elzie, your recommendation is the best compliment that we can receive! Thank you for being a loyal Extra Space Storage customer. Please let us know if you have any questions about your storage unit.

April 7, 2022

Scott R.

Posted On Google

OVERALL RATING

Great experience! Very clean

Response from Extra Space Storage (4/7/2022)

Hi Scott, thanks so much for your review! We are thrilled to hear your experience was great. We're so happy to hear that your experience with the cleanliness of the facility has been positive! If you ever need anything, feel free to stop by.

April 3, 2022

Marla P.

Posted On Google

OVERALL RATING

Front office personnel was excellent, professional and provided all information requested.

Response from Extra Space Storage (4/4/2022)

Thank you, Marla. We're thrilled you had a positive experience at Extra Space Storage. Feel free to reach out at any time at 888-storage.

April 2, 2022

Basil R.

Posted On Google

OVERALL RATING

Great experience threw the duration of my time here would recommend

Response from Extra Space Storage (4/2/2022)

Thanks for the kind words, Basil! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (972) 380-2151 if you need anything.