Extra Space Storage facility on 10220 Beechnut St - Houston, TX
(373 REVIEWS)

Houston self storage at 10220 Beechnut St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8613

Directions

Intersections/Landmarks

Beechnut Street, HEB

Directions from the North

Drive south on Sam Houston Tollway. Take the Beechnut St exit and merge onto W Sam Houston Pkwy S. Turn right onto Beechnut St. Our facility will be on the right before S Course Dr. 

Directions from the South

Drive north on Sam Houston Tollway. Take the Beechnut St exit and merge onto W Sam Houston Pkwy S. Turn left onto Beechnut St. Our facility will be on the right before S Course Dr.

Directions from the East

Drive west on Beechnut St. Cross I-69 and continue straight. Our facility will be on the right before S Course Dr.

Directions from the West

Drive east on Beechnut St. Pass Walgreens and continue straight. Make a U-turn after S Course Dr. Our facility will be immediately on the right.

Frequently Asked Questions at 10220 Beechnut St

What type of lock do I need for a storage unit at 10220 Beechnut St?

What sizes of self storage units are available for rent at 10220 Beechnut St?

How tall are self storage units at 10220 Beechnut St?

Do I have to sign a lease to get a storage unit at 10220 Beechnut St?

Are packages accepted at storage units at 10220 Beechnut St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 13, 2022

Jose V.

Posted On Google

OVERALL RATING

Customer service is very good. Explained the whole process and the price is great.

Response from Extra Space Storage (6/13/2022)

Thank you for the kind words, Jose! We're committed to providing excellent customer service. We are always available at 888-storage to help!

June 7, 2022

Keven M.

Posted On Google

OVERALL RATING

Really great! Eddie is professional, friendly, efficient and thorough. No one likes moving, but he makes it as painless as he can. I’ve been here 3 years - nothing but good things to say…

Response from Extra Space Storage (6/7/2022)

Hi Keven, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, professional, and efficient staff, so we are thrilled to hear that you had such a positive experience with Eddie! Thank you for your kind words! As always, give us a call at 888-storage if you need anything.

May 31, 2022

Dia M.

Posted On Google

OVERALL RATING

GREAT UPDATE FROM PREVIOUS REVIEW: April 2022 Customer service is great! All is well. My husband and I were approached my Eddy and Vanessa as soon as they found out we were in the facility. This was about a week or two after we moved into the unit. It was a nice surprise. They made amends to personally reached out to us, humble themselves and apologize. The issue could've been prevented when they were contacted on the same night, we had problem getting inside the unit. It may have been a call center issue on their end. But we appreciated them reaching out and we were offered a discount to one of our monthly fees. "I did have an easy experience setting up my reservations via online and thru phone call. The set up was explained thoroughly, the location, size, fees and gate code however, on the day of the move, since my husband and I picked up the climate-controlled unit, there is a door to get into the actual unit itself and the door code wasn't instructed to us properly. We moved from Waco, it was a 4hour drive, we did finish unloading in our apartment around 6pm and as soon as we arrived in the Extra Space Storage facility, it was already 7pm. We had rented a moving truck and movers all the way from Waco. Since we can't access the door to get into our unit, we called the customer service for instructions on what we need to do, we were told to wait for a call back 15min or so. 15minutes passed, no phone call. We called customer service again, we're told to wait for a call back again, nothing! At this point, it was already 745pm and the movers have to get back to Waco. My husband and I are so stressed and frustrated already, we don't know what to do or what our options are! We called the moving company for recommendations, worst comes to worst, the movers will take our stuff back to Waco, unload, and load again whenever they have availability which we don't know when! Or we will book a hotel for the movers, 3 of them, then unload the next day. Either way, it will cost us a lot of money! We had several attempts how to unlock the door going to our storage unit. We saw a couple of other renters in the same storage building in an outdoor access asking if they know the door code to get in. I kept putting in codes one after the other to no avail. It was almost 9pm, at this point, I'm supposed to get a call back from Customer Service, still nothing! I attempted few more door codes and finally, we opened the door! The movers hurriedly unloaded all our stuff. They charge us per hour and that was more than 2 hours wasted!!! Even after a day or two, we didn't get a call back from Customer Service and that was really very disappointing!!!"

Response from Extra Space Storage (4/8/2022)

Dia, Thank you for your review of your experience. We are truly sorry to hear you had such a poor experience with getting through our doors so you can move your items into your unit. We are always looking for ways to improve and would love a chance to turn things around for you. Will you please give us a call at 888-786-7243 to discuss your experience further and what options we may have for you?

May 28, 2022

Drea A.

Posted On Google

OVERALL RATING

Muy satisfecha ! Me atendieron súper bien, me mostraron varias opciones !! Súper recomendado y las personas de la oficina , súper atentas y agradables

Response from Extra Space Storage (5/29/2022)

Hola, Drea. Nos alegra que nuestro equipo haya podido ayudarle y te mostraron varias opciones. Llámanos al 888-STORAGE si hay algo que podamos hacer para ayudarte.

May 11, 2022

Papo

Posted On Google

OVERALL RATING

Muy profesionales los muchachos y la muchacha.Recomendados al ??

Response from Extra Space Storage (5/12/2022)

¡Gracias por sus amables palabras, Papo! Gracias por recomendarnos a sus familiares y amigos. Por favor no dude en pasar por la oficina, o ponerse en contacto con nosotros llamando al Location phone si necesita algo.

April 29, 2022

Blas R.

Posted On Google

OVERALL RATING

Very clean units and the staff was friendly and very helpful

Response from Extra Space Storage (4/30/2022)

Hi Blas, Thank you for taking the time to leave your review! We know our customers value clean facilities and helpful staff so we do our best to provide that! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

April 27, 2022

Paul G.

Posted On Google

OVERALL RATING

The ease of renting through the online portal was very easy. And working with the front desk was a breeze. They answered all of my question, discussed all possible options, and didn’t push for upgrades. Overall… Great experience !! The only negative I will say is be aware if you book online at the discounted rate they don’t tell you that it does not include the one month free rent. You must book that in person through their rate in the office, I feel that’s slightly misleading.

Response from Extra Space Storage (4/19/2022)

Thank you for your review, Paul. We strive to provide our customers with a very easy rental experience so we are glad we hit the mark for you. We tend to have different promotions on each of our units, if you would like to discuss this a bit further, we would be happy to hear from you! As always, give us a call at 888-786-7243.

April 13, 2022

Rene T.

Posted On Google

OVERALL RATING

EL TRATO EN ESTA UBICACIÓN ES DE 10 ESTRELLAS, FELICIDADES, EXCELENTE DÍA.

Response from Extra Space Storage (4/14/2022)

Hola, René. Gracias por la increíble revisión. Estamos felices de que nuestro personal brindó una excelente atención al cliente. No dude en pasar por la oficina o comunicarse con nosotros al 888-storage si necesita algo más en el futuro.

April 12, 2022

Maite P.

Posted On Google

OVERALL RATING

Eddy was great he was very helpful and nice since we first came in. He made our experience a good one for sure will come Back to extra space storage. Thanks Eddy you were awesome ???? 100% will recommend

Response from Extra Space Storage (4/13/2022)

Thank you for the great rating, Maite. We're glad Eddy was able to help! If you have any storage needs in the near future, we would love to have you back! Our team is here to serve you, so give us a call at (832) 529-2279 if you need any future assistance.

April 9, 2022

Judith C.

Posted On Google

OVERALL RATING

Great customer service at this location getting a storage unit for my daughter. The manager Eddy went above and beyond to help us get a storage unit. Very clean location and great customer service!

Response from Extra Space Storage (4/9/2022)

Thanks for the awesome review, Judith! We work hard to meet the expectations of our customers, and we're happy to hear Eddy hit the mark for you! Don't hesitate to stop by the office or contact us at (832) 529-2279 if you need anything.

April 8, 2022

Ralph J.

Posted On Google

OVERALL RATING

Great quality customer service

Response from Extra Space Storage (4/9/2022)

Thank you, Ralph, for the great rating! It's great to hear our team was able to provide you with the customer service you deserve! Give us a call at (832) 529-2279 if anything comes up!

April 8, 2022

Dan J.

Posted On Google

OVERALL RATING

Excellent customer service at this location from the manager Eddy! Eddy truly went above and beyond to help my wife and I get a storage space fast and at a great rate. Eddy was very nice, professional, and personable, and really took the time to understand our needs! Great location, very clean. Highly recommend! A+ service!

Response from Extra Space Storage (4/9/2022)

Thanks for the awesome review, Dan! We work hard to meet the expectations of our customers, and we're happy to hear Eddy hit the mark for you! We are Eddy was nice, professional, understanding, and great at keeping our property clean. Thank you for such kind words. Don't hesitate to stop by the office or contact us at (832) 529-2279 if you need anything.

April 6, 2022

Jonathon S.

Posted On Google

OVERALL RATING

My wife and I stopped by this location about a week ago to look at a few storage spaces and we had a great experience at this location! The managers Eddy and Vanessa really went above and beyond to provide an excellent customer service experience for us. Very clean location and we could tell it is well managed and maintained. Would highly recommend this location to anyone looking to get a storage space!

Response from Extra Space Storage (4/7/2022)

Hi Jonathon. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Eddy and Vanessa. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

April 4, 2022

Elizabeth D.

Posted On Google

OVERALL RATING

Muy buen servicio y muy amables súper recomendado

Response from Extra Space Storage (4/4/2022)

¡Gracias por la increíble reseña, Elizabeth! Trabajamos arduamente para cumplir con las expectativas de nuestros clientes, ¡y nos complace saber que hemos dado en el blanco para usted! No dude en pasar por la oficina o comuníquese con nosotros al (832) 529-2279 si necesita algo.

March 28, 2022

Will N.

Posted On Google

OVERALL RATING

The guy that checked us out was a cool dude with us ??

Response from Extra Space Storage (3/28/2022)

Thanks for the awesome review, Will! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (832) 529-2279 if you need anything.

March 28, 2022

Jessica M.

Posted On Google

OVERALL RATING

. Keep up the good work the guy here is really nice. Love the service

Response from Extra Space Storage (3/28/2022)

Thank you, Jessica, for the great rating! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (832) 529-2279 if anything comes up!

March 28, 2022

Cindy O.

Posted On Google

OVERALL RATING

Excelente antecion recomiendo que venga. Esta. Varato

Response from Extra Space Storage (3/29/2022)

Gracias por la recomendación Cindy. Estamos muy contentos de saber que podemos ayudar. Háganos saber si podemos ser de más ayuda en 888-storage!

March 18, 2022

Adamaris M.

Posted On Google

OVERALL RATING

Todo bien

Response from Extra Space Storage (3/18/2022)

Agradecemos tu reseña, Adamaris. ¡Nos alegra saber que nuestro equipo pudo ayudarlo! ¡Llámenos al 888-786-7243 si surge algo!

March 17, 2022

Ruben A.

Posted On Google

OVERALL RATING

The service is very good

Response from Extra Space Storage (3/17/2022)

Hi, Ruben ! Thanks for the positive review, it means a lot to our team. Please call (832) 529-2279 if you have any questions about your rental.

March 5, 2022

Yajaira F.

Posted On Google

OVERALL RATING

Exelente servicio

Response from Extra Space Storage (3/5/2022)

Yajaira, gracias por tu reseña. ¡Es genial escuchar que nuestro equipo pudo brindarte el servicio de atención al cliente que te mereces! Como siempre, llámenos al 888-storage si necesita algo.