Extra Space Storage facility on 1360 Ranch Pkwy - New Braunfels, TX
(314 REVIEWS)

New Braunfels self storage at 1360 Ranch Pkwy

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7158

Directions

Intersections/Landmarks

Gruene Rd and TX-337 Loop/TX-46

Directions from the North

Drive south on I-35 S. Take Exit 189. Merge onto IH 35 S. Turn right onto TX-337 Loop W/TX-46 W. Take the exit for Gruene Rd. Turn left onto Gruene Rd. Turn left onto Ranch Pkwy. Our facility will be on your left.

Directions from the South

Drive north on I-35 N. Take Exit 189. Merge onto N I-35 Frontage Rd. Turn left onto TX-337 Loop W/TX-46 W. Take the exit for Gruene Rd. Turn left onto Gruene Rd. Turn left onto Ranch Pkwy. Our facility will be on your left.

Directions from the East

Drive northwest on TX-46 N. Take the exit for Gruene Rd. Turn left onto Gruene Rd. Turn left onto Ranch Pkwy. Our facility will be on your left.

Directions from the West

Drive east on TX-46 E. Take the exit for TX-46 E/TX-337 Loop E. Merge onto TX-46 E. Take the exit for Ranch Pkwy. Continue onto Ranch Pkwy. Our facility will be on your right.

Frequently Asked Questions at 1360 Ranch Pkwy

Is it safe to store electronics in a storage unit at 1360 Ranch Pkwy?

What is the average height of a storage unit at 1360 Ranch Pkwy?

How far in advance do I need to reserve a storage unit at 1360 Ranch Pkwy?

Do storage units at 1360 Ranch Pkwy have electrical outlets in them?

Are there restrictions on what I can put in a storage unit at 1360 Ranch Pkwy?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 25, 2022

Tracy B.

Posted On Google

OVERALL RATING

We were here for a few months but it was a really great place. The staff was helpful and friendly. It was very clean and easy to access. Price was competitive and we are very happy with the experience.

Response from Extra Space Storage (6/27/2022)

Hi Tracy, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!

June 23, 2022

Nika G.

Posted On Google

OVERALL RATING

Clean…Awesome customer service!!!! Great prices!!! Great job ask forJoseph Miller

Response from Extra Space Storage (6/23/2022)

Thank you for the kind words, Nika! We're committed to providing excellent customer service and clean facilities. We are so happy you are satisfied with your rental rate! As always, give us a call at 888-storage if you need anything.

June 18, 2022

J D.

Posted On Google

OVERALL RATING

Rented a small 5x5 storage locker today. Great price and convenient location. For some reason my lease did not fully activate online, the onsite manager knew I was onsite and came out to meet me and had me come to the office to initial a couple of boxes. Super friendly and very apologetic, acting like this was a major inconvenience for me. I was just happy that they are watching their facility so closely, gave me peace of mind that my belongings are in good hands.

Response from Extra Space Storage (6/19/2022)

We are delighted to hear we impressed you. Thanks for the kind review, J! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

May 12, 2022

Brittany H.

Posted On Google

OVERALL RATING

Super easy process in renting a unit here. I did it online, signed lease online and went to the unit and the staff was welcoming and helpful!

Response from Extra Space Storage (5/13/2022)

Hi Brittany!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (830) 730-5318 or stop by the facility!

April 29, 2022

Courtanne G.

Posted On Google

OVERALL RATING

The facility is very clean. Things are well maintained and the office staff was very polite.

Response from Extra Space Storage (4/29/2022)

Hi Courtanne, your kind review is appreciated! We make it a priority to provide clean, well-maintained facilities with polite staff and are so glad to hear your experience reflects that. As always, give us a call at 888-storage if you need anything.

April 29, 2022

Anya-Rose V.

Posted On Google

OVERALL RATING

Staff is very friendly. The place is clean. Prices are great. 10/10 would recommend.

Response from Extra Space Storage (5/3/2022)

Thanks for the kind words, Anya-rose! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (830) 730-5318 if you need anything.

April 17, 2022

Kimberly G.

Posted On Google

OVERALL RATING

The male employee was very helpful on both days that I went into the location. I originally stopped in at this location in March to ask about reserving a storage space for middle of April. He let me know that after 14 days that the reservation may not be able to kept, but my name would remain in their system. I called on day 13 to see if it was possible to keep the reservation; but they system wouldn’t allow for it. Moving forward to the day I wanted the storage, I went in and completed the storage process. I didn’t get the original one, but still was able to get the same size I needed on the same floor.

Response from Extra Space Storage (4/18/2022)

Hi Kimberly, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

April 12, 2022

KEN S.

Posted On Google

OVERALL RATING

Very helpful, professional and well organized made the set up of these storage units very easy.

Response from Extra Space Storage (4/13/2022)

Hi Ken, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We are here to help! Please give us a call at 888-storage if anything comes up.

March 23, 2022

Tina A.

Posted On Google

OVERALL RATING

I spoke with Joe when I called to make a payment today. I had 54.00 and my balance was 55.00. I would not be able to make it to their store before they closed. So, Joe covered it for me! Talk about A+ Customer Service! This place is great. The facility is clean and I have never had any problems. Joe, thank you for going above and beyond, for your customer!!!!

Response from Extra Space Storage (3/23/2022)

Thanks for the great review, Tina! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Joe reflects that! Please call us at (830) 730-5318 if you have any questions!

March 16, 2022

Jamie G.

Posted On Google

OVERALL RATING

Very impressed with the friendly service and cleanliness of this business!

Response from Extra Space Storage (3/17/2022)

Thank you for the kind words, Jamie! We're committed to providing excellent customer service and clean facilities. Stop by our office if you need assistance or have any questions.

March 7, 2022

Francisco C.

Posted On Google

OVERALL RATING

Fantastic experience from start to finish. Great facility, very clean and great customer service!

Response from Extra Space Storage (3/7/2022)

Hello, Francisco. Thank you for the 5-star review! We're so happy we could help. Feel free to reach out at any time at 888-storage!

March 5, 2022

Kristan H.

Posted On Google

OVERALL RATING

Great customer service. Very clean facility. Secured to the max. Friendly staff! Richard was great help on the last day of getting the rest of my stuff out.

Response from Extra Space Storage (3/16/2021)

Thanks for the fantastic rating, Kristan. We are glad Richard was able to meet all of your self-storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 4, 2022

Octavia S.

Posted On Google

OVERALL RATING

wonderful personality, very helpful in all matters would recommend to anyone

Response from Extra Space Storage (3/4/2022)

Thanks for the kind words, Octavia! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (830) 730-5318 if you need anything.

March 2, 2022

Aimee B.

Posted On Google

OVERALL RATING

Richard and Angels were very professional and helpful! They went above and beyond to help me! They are very knowledgeable and can answer any questions you may have. The facility is immaculate!

Response from Extra Space Storage (3/2/2022)

Hi Aimee, thank you for your review. We're glad Richard and Angels were very professional, helpful, and very knowledgeable. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 25, 2022

megan b.

Posted On Google

OVERALL RATING

Great service. Will definitely be back.

Response from Extra Space Storage (2/25/2022)

Hello, Megan. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (830) 730-5318.

February 25, 2022

Leigh L.

Posted On Google

OVERALL RATING

Richard at the New Braunfels location was very helpful and friendly. He was knowledgeable about what size unit I would need and happily showed me a few. The facility is clean and everyone was professional.

Response from Extra Space Storage (2/25/2022)

Hi Leigh, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richard! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 23, 2022

Tori H.

Posted On Google

OVERALL RATING

Angie and Richard are awesome!

Response from Extra Space Storage (2/23/2022)

Thanks for the positive review, Tori! We are glad you had a great experience with Angie and Richard. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 15, 2022

K K.

Posted On Google

OVERALL RATING

Richard was Very knowledgeable, courteous and friendly.

Response from Extra Space Storage (2/15/2022)

Hi K K, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Richard! Please stop by the office or reach out to us at 888-storage if you have any questions!

February 11, 2022

Angie B.

Posted On Google

OVERALL RATING

The storage units are clean and the staff are wonderful and extremely helpful!!

Response from Extra Space Storage (2/11/2022)

Hi Angie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

February 5, 2022

D U.

Posted On Google

OVERALL RATING

I was looking for a storage that an 18 wheeler could fit in since I'm from out of state and with a little maneuvering everything worked out great. So if that's your situation this is your spot. The customer service is professional.

Response from Extra Space Storage (2/6/2022)

Hi D, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out if you need anything at 888-STORAGE.