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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1651
Intersections/Landmarks
I-10 and S Alamo St
Directions from the North
Drive south on I-10 E. Continue onto I-10 E/I-35 S. Take Exit 155A. Turn left onto S Alamo St. Our facility will be on your right.
Directions from the South
Drive north on I-35 N. Take Exit 155A. Turn right onto S Alamo St. Our facility will be on your right.
Directions from the East
Drive west on I-10 W. Take Exit 572. Merge onto I-10 W/I-35 N. Take Exit 155A. Turn right onto S Alamo St. Our facility will be on your right.
Directions from the West
Drive east on US-90 E. Take Exit 572. Merge onto I-10 W/I-35 N. Take Exit 155A. Turn right onto S Alamo St. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
July 4, 2022
Posted On Google
Ida to the rescue! I needed an additional small storage space just for a few weeks and Ida was able to get me into the perfect space. She is always very helpful. I’ve been a customer for a year now and never had any issues.
Response from Extra Space Storage (6/10/2020)
Hi Rockchica, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. Let us know if we can do anything to assist you!
July 2, 2022
Posted On Google
Great customer service, clean units! Would recommend to family and friends!
Response from Extra Space Storage (7/3/2022)
Thank you for the kind words, Julio! We're committed to providing excellent customer service and clean units! We appreciate you recommending us to your friends and family. Stop by our office if you need anything in the future!
June 28, 2022
Posted On Google
Great service and very informative thanks to Leon for being so helpful!
Response from Extra Space Storage (6/29/2022)
Thank you for the kind review, Darwin. We're glad Leon was informative and able to help! Our team is here to serve you, so give us a call at (210) 622-2613 if you need any future assistance.
June 25, 2022
Posted On Google
EXCELLENT SPACE, EVERYTHING IS NEW, EXCELLENT AND PROFESSIONAL PEOPLE. I RECOMMEND IT A LOT.
Response from Extra Space Storage (6/26/2022)
Thank you for the kind words, Leo! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!
June 24, 2022
Posted On Google
Would like to let everyone know that this place is very reasonable convenient clean. I felt comfortable with the security of this place and the staff were wonderful ( Ida ) was very professional helpful and had lots of patience answering my question.
Response from Extra Space Storage (6/24/2022)
Thank you for your feedback, Joe! Providing renters with clean and secure facilities is our top priority. We're glad Ida was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
June 20, 2022
Posted On Google
Leon was awesome. Great customer service.
Response from Extra Space Storage (6/20/2022)
Thanks for the awesome review, Francisco! We work hard to meet the expectations of our customers, and we're happy to hear Leon hit the mark for you! Don't hesitate to stop by the office or contact us at (210) 622-2613 if you need anything.
June 11, 2022
Posted On Google
I needed to rent storage space at the last minute. I contacted Extra Space Storage based on their reviews and after speaking to Ida, I knew I made the right choice. When I called back to change to a larger unit, I spoke to Leon. Wow! This was definitely the best customer service experience I’ve had without a doubt! Leon explained every step in detail! He even went as far as to ask me specific information on the type of items I’d be storing to make sure I wasn’t renting more space I didn’t need. I was able to rent a smaller unit than expected. At a time when everything is going up in price and times are tough, it’s awesome to know there are wonderful people looking out for others. The facility and units are super clean too!
Response from Extra Space Storage (6/12/2022)
Thanks for the awesome feedback, Laura! We're glad Leon provided the best customer service experience. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thanks for your review and for allowing Extra Space to provide your storage solutions. We really appreciate your business and are here to help if you need anything. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 8, 2022
Posted On Google
Wonderful experience. Ida was very helpful. The nicest experience I have ever had with a storage facility. Thank you to her.
Response from Extra Space Storage (6/8/2022)
Thank you for the kind words, Grace. We're glad Ida was able to help! Our team is here to serve you, so give us a call at (210) 622-2613 if you need any future assistance.
June 7, 2022
Posted On Google
Leon THANK YOU for your help with upgrading my storage unit. I made changes over the telephone yesterday arrived with movers today and everything went smoothly, code worked and keys left for me.
Response from Extra Space Storage (6/7/2022)
B, we are so happy to hear that Leon could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Please stop by the office or reach out to us at 888-storage if you have any questions!
June 6, 2022
Posted On Google
The staff is always friendly the place is always clean and cool and everyone's extremely helpful
Response from Extra Space Storage (6/6/2022)
Hi Thomas, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Stop by our office if you need assistance or have any questions.
June 4, 2022
Posted On Google
Very helpful in explaining the size and rental options after listening to what i was looking for in storage space and in the very near future. I had planned to check a number of storage facility options but Leon Buff's professional treatment made me decide I did not need to look further.
Response from Extra Space Storage (6/5/2022)
Hi Nancy, thank you for your review. We're glad our team was very helpful in explaining the size and rental options after listening to what you were looking for. Please stop by the office or give us a call at 888-STORAGE.
June 3, 2022
Posted On Google
Ida goes above and beyond to make sure her customers are extremely satisfied! She would not let me walk out of the office until we came up with the best solution… genuine customer service is hard to come by, but extra space storage makes you feel at home while getting great service for the best price! I’ve been a customer for 3 yrs and counting and I wouldn’t trade them for anything…. Thanks Ida you have a warming heart ?? oh yeah cleanliness is exceptional
Response from Extra Space Storage (6/3/2022)
Thanks for being a loyal customer, Feneshia! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Ida reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (210) 622-2613 if you need anything.
June 3, 2022
Posted On Google
My family and I had great experience at this storage facility! Leon helped us so much and made the experience utterly amazing. He was very quick to help us, beyond thorough, and an all around nice guy! Thanks Leon!
Response from Extra Space Storage (6/4/2022)
Thank you, Nora, for the great rating! It's wonderful to hear you had a positive experience with us and that Leon was able to take care of your storage needs. We want you to know that we are here to assist you with any further storage needs! Give us a call at (210) 622-2613 if anything comes up!
June 3, 2022
Posted On Google
Easy. Great Communication
Response from Extra Space Storage (6/3/2022)
Hi, Latasha ! Thanks for the positive review, it means a lot to our team. Please call (210) 622-2613 if you have any questions about your rental.
May 20, 2022
Posted On Google
Great storage place. Very easy access and friendly staff willing to help without the extra attitude. Clean and taken care of....
Response from Extra Space Storage (5/21/2022)
Thanks for the awesome review, Tony! We are so happy to hear you found our property clean, easy to access, and staffed with a friendly team. Don't hesitate to stop by the office or contact us at (210) 622-2613 if you need anything.
May 18, 2022
Posted On Google
What Excellent service !!!! Manager Ida Ruiz was one of the Most helpful extra space managers i have ever had !! All of my storage needs were met with the upmost Professionalism , Courtesy and just a Great personal Touch !! I' was so thankful to Ida for all her help!! I would be more than Happy to recommend this facility as well as the Staff to all Storage customers!! The Best storage experience ever !! Thanks again to Ida Ruiz for All her Help !!!
Response from Extra Space Storage (5/19/2022)
Thank you for the kind words, Fernando! We're committed to providing excellent customer service. We're glad Ida Ruiz was one of the most helpful extra space managers you have ever had. Thanks for recommending Extra Space Storage! As always, give us a call at 888-storage if you need anything.
May 18, 2022
Posted On Google
Ida was extremely thorough and helpful through the whole process. Very clean facility that presents well! Highly recommend the customer service here at the S Alamo/Southtown location!
Response from Extra Space Storage (5/19/2022)
Hi Tyler, thank you for recommending us. We're glad Ida was extremely thorough and helpful throughout the whole process. We're so happy to hear that your experience with the cleanliness of the facility has been positive! If you ever need anything, feel free to stop by.
May 10, 2022
Posted On Google
Ida was was great to work with, she explained everything and got me moved in without any problems. Excellent customer service.
Response from Extra Space Storage (5/10/2022)
Thanks for the great review, Jason! We're glad Ida was great to work with! Please call us at (210) 622-2613 if you have any questions!
May 6, 2022
Posted On Google
I had spoken with Ida and she was wonderful! She made the entire process so easy and answered all my questions throughly. This was my first time renting storage so she worked with me to get the best options for my items. I highly recommended her! The place itself is clean and secure; and I personally love the month-to-month payment. I will definitely rent from this company again in the future.
Response from Extra Space Storage (5/6/2022)
Thank you for your feedback, Jenny Lee! We work hard to meet the expectations of our customers, and we're happy to hear Ida hit the mark for you! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
May 5, 2022
Posted On Google
Very Clean facility, staff is always friendly & helpful, and really secure.
Response from Extra Space Storage (5/6/2022)
Thanks for the positive review, Antonio! We work hard to keep our facilities safe and clean for our customers. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.